Craig Forrest

From the outset, I concentrated on building an excellent working relationship with both the in-house and off-site Bouygues/Equans staff.

This ensured trust was gained on both sides, which saw an immediate uplift in performance which benefited the school in many areas.

I began implementing departmental changes, with clear directives being given to the Bouygues/Equans staff to concentrate on the smooth running and safety of the site and it's occupants.

It was clear that call outs and variation of works charges by the FM provider were not sustainable. Call-outs were cut to the absolute minimum, and improved interactions resulted in many jobs that would have previously been authorised for completion immediately being put into a RAG rating system to protect the FM budget.

Working with our Head of Operations and Finance, we have managed to make considerable improvements, concentrating on good project management, procurement, and always searching for best value across all sectors.

Health & Safety has occupied a good deal of my time, working with Judicium Education to make much needed improvements across all of the areas they provide support for . Our Fire, & Health & Safety audits and their subsequent actions have been challenging, but rewarding.

Providing good data and documentary evidence has been a constant when addressing issues where requested changes are not financially viable. Taking responsibility, whilst protecting the business has always been a priority.

Larger SCA bid projects were completed on time and in budget by working closely with all contractors, providing them with the flexibility they needed to help everyone achieve the positive outcomes we were all striving for. In the last two years we have completed the complete refurbishment of the toilet facilities across two floors of the site, as well the full installation of a new DT Kitchen in a new area of the school. Our Art rooms have also received new washing stations

I've enjoyed a good working relationship with our lettings company, Schools Plus. Providing support and understating where needed, whilst trying to keep the school's staff happy, has often required good diplomatic skills. Lettings, whilst challenging, provide a revenue stream that no organisation can overlook.

COLAT's decision to restructure it's FM arrangements was something that I was heavily involved in. Working with the MAT and Cohesion Consulting, our site was at the forefront of all of the changes. We were the first site to be transitioned on both cleaning and premises staff, and are now scheduled to be the first site to be fully integrated with our new M&E partner DMA, for PPM's, servicing & compliance checks. My good working relationship with Bouygues/Equans was pivotal in the re-structuring process of our site, as I had excellent access to their online systems, and the full support of their contracts manager and his staff, which ensured that DMA received all of the information they required to transition our site, quicker than any other.

I have also been involved in the sourcing and on-boarding of our new catering & waste service providers in the last few months.

I am currently a designated first aider and am responsible for the ordering of all medical supplies.

General day to day

Responsibility for the instruction & performance of cleaning & maintenance staff.

Helping implement the SNAPFIX maintenance/compliance programme across the club.

Assisting the ground staff with staffing & purchasing of materials & services.

Carrying out full stadium checks pre & post match.

Co-ordination works carried out by contractors.

Liaising with in-house caterers & hospitality departments ensuring special requirements are always met.

Sourcing contractors & materials for projects across both sites.

Raising Purchase Orders.

Matchday

Ensuring Health & Safety guidelines are achieved prior to the stadium opening.

Liaising with all departments & contractors to ensure their requirements are met.

Assisting spectators gain entry to the stadium in a safe manner.

Radio contact for all maintenance & cleaning issues throughout matchday.

Ensuring post match checks are completed ensuring the stadium is closed down in a safe manner.

Health & Safety

Employed to help organise the Facilities Department's recording of compliance testing across all sectors of the Stadium & Training Ground.

Creating documents and instigating regular checking schedules to ensure all compliance areas are covered on a regular basis.

Completing Fire, Legionella & Asbestos ‘hands on' tests on a weekly basis.

Ensuring Health & Safety audits are carried out both internally and by outside agencies.

Following COSHH guidelines, ensuring all staff are aware of their responsibilities when handling chemicals.

Drafting Risk Assessments and Method Statements for existing and new procedures & projects across both sites.

Fully responsible for the security and safe operation of the site at all times.

Nominated key holder.

Implementation of Health & Safety procedure and documentation.

Organise running repairs and building projects working with SLT/MAT and Surveyors.

Line manage three staff and source all necessary supplies for the Site Team.

Produce a wide range of reports, spread sheets etc. for the SLT & School Governors.

Externally audited annually on all aspects of Health & Safety, Compliance etc.

Point of contact for contractors, overseeing all Multi Academy Trust level building projects ensuring completion on time & in budget.

Point of contact for external lettings.

Ensuring site is safe, clean & tidy, noting any issues that need attention.

Help with forward budgetary planning by identifying and categorising areas of the site that require investment.

Operated in both commercial and private sector.

Full range of finishes from preparation through to final finish.

Operated externally & internally.

All work was obtained through personal recommendation.

Worked primarily day shifts in central London.

Worked for many years on the Dial-a-Cab radio circuit dealing with both corporate & high profile customers on a daily basis.

I had several positions within the company, over the 10 years I was employed at Europa. I started as an Import Clerk arranging the distribution of goods from across Europe. I then moved into exports and progressed to Export Manager, before I moved on. I also carried out sales visits on a regular basis. Our client base ranged from small businesses through to multi-national organisations.

Preparation of customs documentation and general freight forwarding duties.