CRAIG EWART
WISHAW,NORTH LANARKSHIRE
Summary
Results-driven professional with extensive experience in product solutions, specializing in engaging specialists and potential customers to drive business growth. Proven expertise in mastering product functionalities, competitive offerings, and industry advancements while consistently exceeding revenue objectives. Strong networking and lead development capabilities contribute to innovative and effective business strategies. Possess key skills in market analysis, strategic partnership building, and sales strategy development. Excel in communication, leadership, and problem-solving to drive business growth and foster strong relationships with clients and partners.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Managing Partner
TPO Esports
Kilmarnock, East Ayrshire
02.2015 - 05.2021
- Assisted in the development of online advertising campaigns to generate leads and increase brand awareness.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Provided support to management in areas such as recruitment, training, performance reviews, and disciplinary actions.
- Managed staff scheduling, payroll, and performance evaluations.
- Developed and implemented B2B marketing strategies to optimize customer acquisition and retention.
- Ensured compliance with applicable laws, regulations, policies, procedures and standards relating to global accounts management.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Developed and maintained effective relationships with internal and external stakeholders.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our brand and performances.
- Identified potential risks associated with staffing operations and developed solutions accordingly.
- Resolved conflicts between staff members in a timely manner while maintaining professionalism.
- Researched topics related to the brand's industry to develop original content ideas.
- Developed strategies for team-based online gaming tournaments and coordinated with teammates to ensure successful outcomes.
- Managed social media accounts across various channels like Twitter or Instagram focused on providing information about upcoming titles or events.
- Developed promotional materials including videos, graphics, audio clips for upcoming events.
Roofing Laborer
Ayrshire & Glasgow Roofing LTD
Kilmarnock, East Ayrshire
07.2018 - 07.2024
- Sealed seams with asphalt-saturated felt strips or cement mastic for protection against moisture.
- Demonstrated excellent customer service skills when interacting with clients.
- Inspected all completed projects for conformance to standards of quality before leaving a job site.
- Installed flashing around chimneys, vents, and skylights according to specifications.
- Operated power tools such as drills and saws safely according to manufacturer's instructions.
- Cleaned up debris from job sites after completion of each project.
- Measured, cut and installed metal edging along eaves of roofs.
Delivery Courier
CAPPATANA / AMAZON
Bishopbriggs, Glasgow
12.2024 - 04.2025
- Delivered items directly into customers' homes when necessary, providing additional customer service support.
- Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Ensured timely delivery of packages to customers in accordance with company standards.
- Drove an assigned truck between designated points according to established schedules for delivery purposes.
- Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
- Adhered strictly to all applicable laws pertaining to operating a commercial vehicle.
Education
Bachelor of Arts - Business Management (+Rural)
University of Glasgow
Glasgow08-2023
HND - Business Management
Ayrshire College
Kilmarnock07-2021
Skills
- Customer service
- Sales strategy
- Market research
- Lead generation
- B2B marketing
- Relationship management
- Data analysis
- Project management
- Negotiation skills
- Team collaboration
- Conflict resolution
- Time management
- Strategic planning
- Performance evaluation
- Compliance management
- Brand-building strategies
- Market trend analysis
- Sales operations
- Customer portfolio management
- Marketing expertise
- Customer trend analysis
- Revenue growth
- Change management
- Contract management
- Objection handling
- Sales leadership
Affiliations
- Proud father of two amazing children, Amy (7) and Arran (4)
- Keen crypto trader as well as other digital goods.
- Constant learner in all things tech.
- Interests in psychology, quantum computing and coding.
Certification
- Hold a full UK Driving license.
References
References available upon request.
Timeline
Delivery Courier
CAPPATANA / AMAZON
12.2024 - 04.2025
Roofing Laborer
Ayrshire & Glasgow Roofing LTD
07.2018 - 07.2024
Managing Partner
TPO Esports
02.2015 - 05.2021
Bachelor of Arts - Business Management (+Rural)
University of Glasgow
HND - Business Management
Ayrshire College