Craig Dawson
KILMARNOCK,AYRSHIRE
Summary
O
Skilled in delivering superior customer service with focus on enhancing theatre-going experiences. Brings ability to provide assistance and direction to patrons, maintain cleanliness and safety in theatre premises, and manage ticketing and seating arrangements. Possesses keen attention to detail and ability to work in high-pressure, fast-paced environments.
Overview
12
12
years of professional experience
Work History
telecommunications operator
Webhelp
Kilmarnock, East Ayrshire
06.2019 - 06.2022
Talked to vodaphone customers to help solve problems and take payments. Liased with co-workers to provide answers for customers problems and help customer have a good experience.
Usher/ caretaker
Palace theatre/ East ayrshire council
Kilmarnock, Ayrshire
11.2010 - 08.2019
Took tickets, sold merchandise/ drinks/ food. Took care of customers health and safety. Set up rooms for shows/ conferences, opened building, cleaned and helped maintain the building. Dealt with clients and general public.
Education
NVQ level 7 - Media production and broadcasting
Ayrsahire college
Ayr, South Ayrshire 08/2024 -
NVQ - Media production and broadcasting
Ayrshire College
Ayr, South Ayrshire 08/2023 - 06/2024
NVQ introduction to media studies - Media Studie
Ayrshire college
Ayr, South Ayrshire 08/2022 - 06/2023
HND - Media studies and communication
Kilmarnock College
Kilmarnock, East Ayrshire 08/1994 - 06/1997
Certificate of Higher Education - English
Kilmarnock academy
kilmarnock 08/1988 - 06/1989
0 grade - English
Kilmarnock Academy
Kilmarnock, East Ayrshire 08/1987 - 06/1988
0 grade - Art
Kilmarnock academy
Kilmarnock, East Ayrshire 08/1987 - 06/1988
Standard - Maths
Kilmarnock Academy
Kilmarnock, East Ayrshire 08/1987 - 08/1988
Skills
Computer literate, great at organising things, team player, organised, competent with time management, can work with general public
Affiliations
- Movies, swimming, walking, photography, writing.
Timeline
telecommunications operator
Webhelp
06.2019 - 06.2022
Usher/ caretaker
Palace theatre/ East ayrshire council
11.2010 - 08.2019
NVQ level 7 - Media production and broadcasting
Ayrsahire college
08/2024 -
NVQ - Media production and broadcasting
Ayrshire College
08/2023 - 06/2024
NVQ introduction to media studies - Media Studie
Ayrshire college
08/2022 - 06/2023
HND - Media studies and communication
Kilmarnock College
08/1994 - 06/1997
Certificate of Higher Education - English
Kilmarnock academy
08/1988 - 06/1989
0 grade - English
Kilmarnock Academy
08/1987 - 06/1988
0 grade - Art
Kilmarnock academy
08/1987 - 06/1988
Standard - Maths
Kilmarnock Academy
08/1987 - 08/1988
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