Summary
Overview
Work History
Education
Skills
Certification
Custom
Timeline
Generic

Craig Callaghan

Godalming,United Kingdom

Summary

Experienced Salesperson with knack for building lasting client relationships, driving revenue growth, and meeting sales targets. Skilled at tailoring sales strategies to individual client needs, resulting in increased customer satisfaction and loyalty. Known for contributing to team success through collaborative efforts and innovative problem-solving.

Diligent team member skilled with money handling and customer questions. Continuously working with team members to keep customers happy and damages and losses under control. Focused on helping others with quality service for diverse needs.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sales Person

AVS Fencing Supplies Ltd
Godalming
10.2020 - 05.2025
  • Competitor activities research and counter arguments.
  • Help achieve branch targets latest April 2025
  • Counter sales retail and trade.
  • Manging around 50 plus calls a day in season.
  • Expanding knowledge everyday through collaborative work and research.
  • Cultivated strong relationships with customers to increase retention rate.
  • Recognised client needs through active listening, provided tailored solutions accordingly.
  • Maintained detailed records of all customer interactions in CRM system, facilitated smooth operations and improved customer management.
  • Enhanced customer loyalty with exceptional after-sales service.

Customer Service Assistant

Tesco
Guildford
02.2020 - 11.2020
  • Trained and work on checkouts, working accurately and swiftly, providing excellent customer service by engaging with customers, keeping eye contact.
  • Protecting the company, ourselves, and customers, by staying safe and legal, adhering to policies and guidelines.

Territory Manager (Field Sales)

Travis Perkins Builders Merchant
09.2019 - 12.2019
  • Responsible for the development of profitable sales from both new and existing customers.
  • Maximise sales and profit from customers in the territory through the branches found in the territory.

Sales Executive (Field Sales)

Saint-Gobain
10.2018 - 08.2019
  • Build productive and profitable relationships with customers in the area by visiting building sites.
  • Ensuring existing customers have all the right products at the right time.
  • Being in front of potential customers to sell our services.
  • Forge new customer relationships.
  • Account management to reach targets reached 90% before leaving.

Salesperson

AVS Fencing Supplies
Godalming
03.2015 - 09.2018
  • Help achieve the branch sales target ten out of twelve months.
  • Counter sales retail and trade.
  • Achieved gross margin targets regularly.
  • Achieving being in the top range of salespeople in the company.

Trade Counter Supervisor

Screw Fix
10.2014 - 03.2015
  • Responsible for the Trade Counter.
  • Supervised a team of three.
  • Managed relationships with Trade Customers.
  • Excellent customer service.

Deputy Store Manager

Co-operative Food
12.2009 - 10.2014
  • Running the day to day operations of the store aiding the store manager in implementing plans and standards.
  • Coaching and mentoring the Team to maximise sales and lower shrinkage through excellent customer service levels and store standards.

Education

A-Level or equivalent - Apprenticeships Construction Electrician

Northlands Boys' High School
South Africa
04.2001 - undefined

Skills

  • Product Knowledge
  • Communication skill
  • Active listening skills
  • Organisational skills
  • Rapport building
  • Time Management
  • Problem solving
  • Customer relations
  • Information gathering
  • Resilience
  • Empathy

Certification

  • Mental Health First Aid, 01/01/18, Present
  • Adult Mental Health First Aider, 01/01/18, Present
  • Personal Licence Holder, 05/01/10, Present

Custom

  • A
  • AM
  • B
  • B1
  • BE

Timeline

Sales Person

AVS Fencing Supplies Ltd
10.2020 - 05.2025

Customer Service Assistant

Tesco
02.2020 - 11.2020

Territory Manager (Field Sales)

Travis Perkins Builders Merchant
09.2019 - 12.2019

Sales Executive (Field Sales)

Saint-Gobain
10.2018 - 08.2019

Salesperson

AVS Fencing Supplies
03.2015 - 09.2018

Trade Counter Supervisor

Screw Fix
10.2014 - 03.2015

Deputy Store Manager

Co-operative Food
12.2009 - 10.2014

A-Level or equivalent - Apprenticeships Construction Electrician

Northlands Boys' High School
04.2001 - undefined

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Craig Callaghan