Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

CRAIG BULL

STAFFORD,STAFFORDSHIRE

Summary

Accomplished professional with expertise in Infrastructure as Code, Terraform, and Azure DevOps. Demonstrated proficiency in GitHub, Azure Cost Optimisation, and the Azure Portal. Proven track record in team management, collaborating with third-party suppliers, and adapting to technological changes. Skilled in change control processes and fostering a continuous improvement mindset. Committed to leveraging technical skills for innovative solutions and operational excellence.

Overview

36
36
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

DevOps Engineer

Davies Group
02.2022 - 04.2025
  • Deliver IaaS and PaaS solutions from low level designs using Terraform, Azure DevOps Pipelines and GitHub Actions.
  • Produced new SecOps Dashboard in Azure to help identify resources that have networking vulnerabilities. Using Azure Resource Graph Explorer.
  • Passed Microsoft Azure Administrator Associate exam
  • Initiated new Azure policy for resources to inherit tags from resource group. Also, if Tags are missing then the ongoing build will be blocked.
  • Standing in for Cloud Platforms Team Manager when unavailable. Hosting Agile Ceremonies, attending key meetings and assigning work.
  • Using PowerShell wrote a script to firstly find any new Snapshots, e-mail the owner to say it would be deleted in 30 days then delete the Snapshot after 30 days. Saving money on keeping unnecessary Snapshots.
  • Supporting Development Teams with troubleshooting problems and resolving
  • Working through Service Now queue, resolving incidents and requests
  • Cost Optimisation, using advisor and Dashboard to find best practice.
  • Raising Change Controls for any changes in Azure.
  • Using Agile methodology working within a scrum team.
  • Resolved technical issues swiftly, minimising disruption to operations.
  • Coordinated cross-functional teams to deliver complex projects on schedule.
  • Liaised between development and operations teams to support efficient infrastructure management.
  • Estimated costs of new systems, modifications and updates.

Cloud Engineering Specialist

Severn Trent Water
01.2019 - 01.2022
  • Deliver IaaS and PaaS solutions from low level designs using Azure DevOps Pipelines.
  • Ensure VM’s produced conform to 40-point checklist including correct extensions.
  • Keeping Terraform code up to date, ensuring that what is in the portal is the same as in DevOps repos.
  • Cost Optimisation, using advisor and Dashboard to find best practice.
  • Raising Change Controls for any changes in Azure.
  • Using Agile methodology working within a scrum team.
  • Maintained up-to-date industry knowledge through continuous professional development.
  • Led training sessions for staff skill improvement.

Operations Control Analyst

Severn Trent Water
09.2002 - 10.2019
  • Management of a team of 4 people. Performing PDP’s, setting targets, training and mentoring
  • Monitoring over 3000 batch jobs daily using Control M ensuring all is completed to SLA. Fix on fail, callout support groups if we cannot fix.
  • In overall control of out of hours high priority incidents. Fixing ourselves or making sure the correct support team is involved. Communicating updates to senior management up to board level.
  • Out of hour’s helpdesk to over 3000 colleagues using Service Now to log incidents and service requests. We fix 90% of faults reported.
  • Responsible for running and security of entire data centre.
  • Attending meetings to report any major problems to Senior Management
  • Scheduling batch work via Control-M
  • Monitoring Networks for the STW estate via SOLAR WINDS
  • Monitoring Servers for the STW estate via SCOM
  • Monitoring capacity of file systems via BMC PORTAL
  • Monitoring end user response times to proactively spot a problem and react to rectify the problem
  • Basic Network Patching
  • Fault reporting and resolution including liaison with customers and engineers

Senior Computer Shift Operator

Staffordshire County Council
01.1999 - 01.2002
  • Setting up and processing of batch work as required
  • Online network support of some 800 customers during core hours Mainframe and Windows based applications.
  • Fault reporting and resolution including liaison with customers and engineers
  • Printing and distribution of output including many special forms of a secure nature
  • Data protection, backup and security
  • Providing out of hours on call support as required
  • Provision of Help Desk support when required.
  • Assisted in training new staff, ensuring efficient team performance.
  • Conducted regular equipment checks for optimal operational conditions.
  • Documented daily operations accurately, assisting in record keeping.

Mobile service Technician

Microroute Ltd
01.1994 - 01.1999
  • Sub-contracting for firstly IBM and then NCR
  • Working in banks and building societies repairing and replacing PC’s, counter terminals, laser printers and ATM machines
  • Upgrading software on servers
  • Working to tight schedules and customer pressure
  • Adhering to very strict banking practices and procedures

Tape Librarian/Trainee Computer Operator

GEC Computer Services
01.1989 - 01.1994
  • Responsible for Magnetic Media Store of some 30k plus tapes and cartridges
  • Daily tape and cartridge archiving
  • Arrangement of media despatch to off site customers
  • Shift cover for Operations staff
  • In house training in IBM operations

Education

High School - GCSE’s including Maths, English, Chemistry and Physics

Sir Graham Balfour High School
Stafford
01.1983 - 01.1989

Skills

  • Infrastructure as Code
  • Terraform
  • Azure DevOps
  • GitHub
  • Azure Cost Optimisation
  • Azure Portal
  • Team Management
  • Working with 3 party suppliers
  • Adapting to technological changes
  • Collaborative approach
  • Change control process
  • Continuous improvement mindset

Affiliations

  • Golf both playing and watching
  • Rugby
  • Football
  • Socialising

Certification

AZ104 Azure Administration Associate

ITIL Foundation

DSE Assessor

References

References available upon request.

Timeline

DevOps Engineer

Davies Group
02.2022 - 04.2025

Cloud Engineering Specialist

Severn Trent Water
01.2019 - 01.2022

Operations Control Analyst

Severn Trent Water
09.2002 - 10.2019

Senior Computer Shift Operator

Staffordshire County Council
01.1999 - 01.2002

Mobile service Technician

Microroute Ltd
01.1994 - 01.1999

Tape Librarian/Trainee Computer Operator

GEC Computer Services
01.1989 - 01.1994

High School - GCSE’s including Maths, English, Chemistry and Physics

Sir Graham Balfour High School
01.1983 - 01.1989

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CRAIG BULL