Summary
Overview
Work history
Education
Skills
Timeline
Generic

Craig Bennett

Telford,Shropshire

Summary

Experienced professional with focus on maintenance supervision and team leadership. Proficient in overseeing maintenance operations. Skilled in troubleshooting, resource management, and fostering safe working environment.

Resourceful professional with proactive approach towards ensuring optimal performance and maintenance solutions. Demonstrated ability in problem-solving and team leadership, coupled with strong communication skills. Poised to enhance operational efficiency and reliability in supervisory role.

Resourceful Maintenance Supervisor with knack for improving operational efficiency and team morale Intregal part of multiple projects resulting in enhanced safety standards and reduced downtime. Adept at troubleshooting and leading teams to deliver top-notch maintenance solutions.

Reliable and driven professional with proven ability in problem-solving and team leadership. Possesses strong technical skills and effective communication, ensuring seamless operations and prompt issue resolution. Committed to enhancing operational efficiency and safety in role.

Overview

35
35
years of professional experience

Work history

Maintenance Supervisor

Wrekin Housing Group / Housing Plus Group
Telford, Shropshire
2010.06 - Current

Assisted in budget planning, enabled cost-effective maintenance operations.

Provided technical support for smoother operational functionality.

Boosted team morale with effective communication and coordination strategies.

Instituted cost-effective solutions, saving resources without compromising on quality or efficiency.

Resolve complex technical issues for smooth operation of repairs.

Familiarised team with latest industry practices, improving overall performance levels.

Developed standard operating procedures; ensured consistent quality across the board.

Repairs & maintenance inspector, and first-line manager to a in-house trades team for a 33,000 property Registered Social Landlord.

Day-to-day management of responsive repairs, and their implementation through in-house trades operatives and sub-contractors.

Assessment of repair or replace; using bespoke ICT solutions and NPV data against property portfolio.

Liaise with Asset Management for major works programmes, where repairs are not prudent.

Line-manager to a team of trade operatives, focusing on 'right first time', and 'value for money'. Responsible for health and safety, performance management, and the use of the teams bespoke van stock replenishment system, in partnership with Travis Perkins.

Integral part of team that has won numerous national awards for delivering 'same day repairs' to stakeholders, through its 'Rapid Response' repairs initiative.

Maintenance Coordinator

Wrekin Housing Group
Telford, Shropshire
2009.01 - 2010.06

Assisted in budget planning, enabled cost-effective maintenance operations.

Provided technical support for smoother operational functionality.

Boosted team morale with effective communication and coordination strategies.

Repairs & maintenance inspector, to a in-house trades team for a 12,000 property Registered Social Landlord.

Inspect properties for required repairs, and coordinating with in-house trade operatives or sub-contractors for these to be completed.

Inspect and organise repairs in void properties, ensuring quick turnaround to ensure minimal rental loss.

Liaise with Asset Management for major works programmes, where repairs are not prudent.

Responsible for repairs aspect of void property turnaround, meeting corporate KPI's in the process.

Responsible for delivering property reports to Directors, in regards to properties with high repairs costs, and negative NPV's in conjunction with the Asset Disposal Policy.

Inspect and advise stakeholders, where they wish to make improvements to their properties.

Multi-Skilled Pumber

Wrekin Housing Group
Telford, Shropshire
2006.01 - 2009.01

Social housing repairs & maintenance in plumbing, carpentry, bricklaying, plastering, tiling.

Conducted routine maintenance, ensuring long-lasting functionality.

Kept up-to-date with latest plumbing technologies to provide expert advice.

Adhering to aspects of Health & Safety.

Plumber

Telford & Wrekin Council / Wrekin Housing Group
Telford, Shropshire
1996.01 - 2006.01

Social housing repairs & maintenance in plumbing

Conducted routine maintenance, ensuring long-lasting functionality.

Kept up-to-date with latest plumbing technologies to provide expert advice.

Adhering to aspects of Health & Safety.

Apprentice Plumber

Telford & Wrekin Council
Telford, Shropshire
1991.09 - 1995.12

Social housing repairs & maintenance in plumbing

Conducted routine maintenance, ensuring long-lasting functionality.

Kept up-to-date with latest plumbing technologies to provide expert advice.

Adhering to aspects of Health & Safety.

Enhanced technical skills through continuous on-the-job training sessions.

Education

NVQ Level 2 - Dementia Care

DISTANCE LEARNING
United Kingdom

NVQ Level 2 - Counselling Skills

BURTON & SOUTH DERBYSHIRE COLLEGE
United Kingdom
08/2024 - 10/2024

NVQ Level 2 - Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

NCFE CACHE
United Kingdom
08/2023 - 10/2023

NVQ Level 2 - Understanding Autism

TQUK
United Kingdom
08/2022 - 10/2022

Diploma of Higher Education - CIH LEVEL 5 DIPLOMA IN HOUSING & SUSTAINABLE COMMUNITIES

DE MONTFORT UNIVERSITY, LEICESTER
United Kingdom
09/2011 - 06/2013

Certificate of Higher Education - CMI LEVEL 5 CERTIFICATE IN LEADERSHIP & MANAGEMENT

Peplow Group
United Kingdom
09/2012 - 04/2013

NVQ Level 3 - LEVEL 3 CERTIFICATE IN MANAGING HOUSING SERVICES

DISTANCE LEARNING
United Kingdom
09/2009 - 06/2010

NVQ Level 3 - CMI FIRST LINE MANAGEMENT

TELFORD COLLEGE
United Kingdom
09/2008 - 06/2009

NVQ Level 3 - CITY & GUILDS LEVEL 3 2D AUTOCAD

SHREWSBURY COLLEGE
United Kingdom
09/2006 - 06/2007

Certificate of Higher Education - BTEC HNC IN BUILDING STUDIES

STAFFORDSHIRE UNIVERSITY
United Kingdom
09/2005 - 06/2007

NVQ Level 2 - OCR CLAIT+ CERTIFICATE

OCR
United Kingdom
07/2004 - 07/2005

NVQ Level 3 - CITY & GUILDS ADVANCED CRAFT PLUMBING

SHREWSBURY COLLEGE
United Kingdom
09/1994 - 12/1995

NVQ Level 2 - CITY & GUILDS CRAFT PLUMBING

SHREWSBURY COLLEGE
United Kingdom
09/1991 - 07/1994

GCSEs - Various

ERCALL WOOD
United Kingdom
09/1986 - 06/1991

Skills

Full member of CIH (CIHCM)
Full member of CMI (MCMI)
Safeguarding Lead
Domestic Abuse Lead
Member of Mental Health Focus Group
Good communicator
Live by own it, improve it, live it
Passionate about Health & Safety
Passionate about the triad of value for money/cost, time to carry out task, and quality
Always strive to continuously improve myself, & the organisation

Timeline

Maintenance Supervisor

Wrekin Housing Group / Housing Plus Group
2010.06 - Current

Maintenance Coordinator

Wrekin Housing Group
2009.01 - 2010.06

Multi-Skilled Pumber

Wrekin Housing Group
2006.01 - 2009.01

Plumber

Telford & Wrekin Council / Wrekin Housing Group
1996.01 - 2006.01

Apprentice Plumber

Telford & Wrekin Council
1991.09 - 1995.12

GCSEs - Various

ERCALL WOOD
09/1986 - 06/1991

NVQ Level 2 - CITY & GUILDS CRAFT PLUMBING

SHREWSBURY COLLEGE
09/1991 - 07/1994

NVQ Level 3 - CITY & GUILDS ADVANCED CRAFT PLUMBING

SHREWSBURY COLLEGE
09/1994 - 12/1995

NVQ Level 2 - OCR CLAIT+ CERTIFICATE

OCR
07/2004 - 07/2005

Certificate of Higher Education - BTEC HNC IN BUILDING STUDIES

STAFFORDSHIRE UNIVERSITY
09/2005 - 06/2007

NVQ Level 3 - CITY & GUILDS LEVEL 3 2D AUTOCAD

SHREWSBURY COLLEGE
09/2006 - 06/2007

NVQ Level 3 - CMI FIRST LINE MANAGEMENT

TELFORD COLLEGE
09/2008 - 06/2009

NVQ Level 3 - LEVEL 3 CERTIFICATE IN MANAGING HOUSING SERVICES

DISTANCE LEARNING
09/2009 - 06/2010

Certificate of Higher Education - CMI LEVEL 5 CERTIFICATE IN LEADERSHIP & MANAGEMENT

Peplow Group
09/2012 - 04/2013

Diploma of Higher Education - CIH LEVEL 5 DIPLOMA IN HOUSING & SUSTAINABLE COMMUNITIES

DE MONTFORT UNIVERSITY, LEICESTER
09/2011 - 06/2013

NVQ Level 2 - Understanding Autism

TQUK
08/2022 - 10/2022

NVQ Level 2 - Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

NCFE CACHE
08/2023 - 10/2023

NVQ Level 2 - Counselling Skills

BURTON & SOUTH DERBYSHIRE COLLEGE
08/2024 - 10/2024

NVQ Level 2 - Dementia Care

DISTANCE LEARNING
Craig Bennett