Courtney Wyatt
Reading,Berkshire
Summary
Accomplished bartender with advanced bartending skills and a certification, known for exceptional cash handling and bartending speed. Demonstrates calmness under pressure and excels in team building, communication, and problem-solving. Proven leadership in diverse environments with strong interpersonal effectiveness and resourcefulness. Committed to maintaining product knowledge and adhering to regulatory standards while delivering outstanding customer service.
Offering strong leadership and communication skills, with background in customer service and team management. Knowledgeable about inventory control, budgeting, and ensuring customer satisfaction. Ready to use and develop organisational, problem-solving, and multitasking skills in Bartending/Management roles.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Bar manager
Calico Bar & Eatery
Reading, Berkshire
01.2024 - Current
- Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
- Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.
Bartender, Head Bartender, Bar Supervisor
Q club
Reading, West Berkshire
09.2021 - 08.2023
- Handled cash transactions securely minimising risk of theft or fraud.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Provided excellent service to customers, resulting in repeat business.
- Developed rapport with regular patrons fostering a loyal customer base.
Bartender
Reveloucion De Cuba
Reading, Berkshire
06.2022 - 03.2023
- Recommended drinks to customers, increasing overall sales.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Created an inviting atmosphere through friendly interaction with customers.
- Handled cash transactions securely minimising risk of theft or fraud.
Croupier
Grosvenor Casinos
Reading, Berkshire
02.2019 - 02.2021
- Observed players' behaviour attentively whilst on duty to ensure adherence to house rules.
- Exchanged money for chips, facilitating seamless transitions between games.
- Conducted card shuffling and dealing effectively for uninterrupted gameplay.
- Kept track of bets accurately, guaranteeing fair payout distribution.
Floor Fitter Trainee
Alexis Flooring
Reading , Berkshire
02.2018 - 09.2019
- Prepared subfloors using self-levelling compound for a smoother finish.
- Strengthened relationships with suppliers to secure best quality materials.
- Maintained clean workspaces, minimising disruption during fitting process.
- Provided expertise in removing old floor coverings using tools like scrapers or strippers.
Waiter
Coppa club
Reading, Berkshire
06.2015 - 07.2017
- Helped reduce waiting times by swiftly clearing tables after use.
- Maintained knowledge of menu items, leading to accurate order taking.
- Assisted in food preparation, resulting in timely service delivery.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
Food runner
Coppa Club
Reading, Berkshire
08.2015 - 06.2017
- Assured quality service for all customers by promptly responding to requests and complaints.
- Assisted waitstaff in taking orders when needed, ensuring accurate relay of information to the kitchen team.
- Upheld strict hygiene practices whilst handling food items, reducing risk of cross-contamination.
- Collaborated closely with staff members to maintain efficient restaurant operations, resulting in increased customer satisfaction.
Paper deliverer
Mcolls
Reading, West Berkshire
01.2014 - 02.2015
- Covered additional routes when required, showing flexibility and reliability within the role.
- Resolved issues efficiently related to missed or late deliveries, enhancing customer experience.
- Fulfilled responsibilities despite adverse weather conditions, demonstrating commitment and dedication.
- Undertook early morning starts consistently, highlighting strong time management skills.
Education
GCSEs - English Literature
Highdown School
ReadingGCSEs - English Language
Highdown School
ReadingGCSEs - Biology
Highdown School
ReadingGCSEs - Physics
Highdown School
ReadingGCSEs - Chemistry
Highdown School
ReadingGCSEs - Mandarin
Highdown School
ReadingGCSEs - Ethics
Highdown School
ReadingGCSEs - Mathematics
Highdown School
ReadingGCSEs - Music
Highdown School
ReadingA-Levels - Music Management
Reading College
ReadingA-Levels - Music Theory
Reading College
ReadingA-Levels - Music Marketing
Reading College
ReadingA-Levels - Music Performance
Reading College
ReadingSkills
- Experience with cash handling
- Advanced bartending
- Bartending certification
- Bartending speed
- Calm under pressure
- Team building
- Communication skills
- Problem-solving
- Leadership
- Resourcefulness
- Constructive criticism
- Interpersonal effectiveness
- Leadership in diverse environments
- Product knowledge and integration
- Knowledge of regulatory standards
Affiliations
- Music Production
- Gym
- Artwork
Certification
Free pour certified
Personal Functions Liscence
Advanced DBS
Accomplishments
Level 3 First Aid
Timeline
Bar manager
Calico Bar & Eatery
01.2024 - Current
Bartender
Reveloucion De Cuba
06.2022 - 03.2023
Bartender, Head Bartender, Bar Supervisor
Q club
09.2021 - 08.2023
Croupier
Grosvenor Casinos
02.2019 - 02.2021
Floor Fitter Trainee
Alexis Flooring
02.2018 - 09.2019
Food runner
Coppa Club
08.2015 - 06.2017
Waiter
Coppa club
06.2015 - 07.2017
Paper deliverer
Mcolls
01.2014 - 02.2015
GCSEs - English Literature
Highdown School
GCSEs - English Language
Highdown School
GCSEs - Biology
Highdown School
GCSEs - Physics
Highdown School
GCSEs - Chemistry
Highdown School
GCSEs - Mandarin
Highdown School
GCSEs - Ethics
Highdown School
GCSEs - Mathematics
Highdown School
GCSEs - Music
Highdown School
A-Levels - Music Management
Reading College
A-Levels - Music Theory
Reading College
A-Levels - Music Marketing
Reading College
A-Levels - Music Performance
Reading College
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