Courtney Williams
Detective Constable
Southsea,POR
Summary
I have been working as Detective Constable for the last 4 years and absolutely love the job role and the challenges faced.
The main things I love is that no day is the same, I love helping people and getting a great result at the end of a job. Where each day is different I feel it has given me a great knowledge of policing as I am tasked with many different things daily.
I am very effective at writing reports, interviewing witnesses and gaining informants by applying persuasive communication skills and understanding of the law. I am now a proven investigator with a self-motivated and flexible style.
Overview
11
11
years of professional experience
Work History
Detective Constable
Hampshire Constabulary
09.2020 - Current
- Researched criminal cases and help investigations to determine appropriate course of proceedings.
- Generated leads through techniques such as door to door phone calls.
- Conducted personal, property, and event surveillance.
- Participated in multi-agency task forces, leveraging shared resources to tackle high-profile or complex investigations.
- Maintained up-to-date knowledge of legal developments and best practices in law enforcement through continuous training courses and professional development opportunities.
- Worked closely with prosecutors throughout the investigative process, ensuring a strong foundation for successful convictions in court.
- Interview victims, witnesses and suspects
- Investigate PIP2 level crimes
- Secured search warrants to investigate scenes of crimes and collect evidence.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
Holiday Sales Representative *TEMP*
TUI
05.2020 - 09.2020
- Enhanced customer satisfaction by providing personalized recommendations and tailored gift ideas.
- Built rapport with both new and returning customers.
- Participated in weekly staff meetings to share best practices and identify areas for improvement during holiday season.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Boosted sales through product promotion and direct customer engagement.
- Developed strong communication and organizational skills through working on group projects.
- Excellent communication skills, both verbal and written.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked flexible hours across night, weekend, and holiday shifts.
Accounts Assistant
Paragon
07.2016 - 05.2020
- Efficiently managed vendor relationships by addressing inquiries and resolving issues promptly.
- Created and verified invoices.
- Reduced debit card fraud incidents by implementing effective monitoring strategies and identifying suspicious activities.
- Opened new accounts.
- Built relationships with customers and community to promote long term business growth.
- Running credit checks.
- Answering and helping direct a high number of phone calls and e-mails
- Storing highly confidential documents
Sales Assistant
New Look
08.2013 - 07.2016
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Increased sales revenue through effective product recommendations.
- Issue refunds and process payments.
- Ensure stock was always out and faced up correctly.
- Hit targets of specific products to sell.
Education
PIP2 Level Investigating -
Hampshire Constabulary
Waterlooville 04.2001 -
Skills
Community Engagement
Calm in crisis situations
Time Management
Investigation Management
Interrogation skills
Witness interviews
Adaptability
Self Motivation
Ability to work under high pressure
Communcation Skills
Decsion making
Excellent teamwork
Timeline
Detective Constable
Hampshire Constabulary
09.2020 - Current
Holiday Sales Representative *TEMP*
TUI
05.2020 - 09.2020
Accounts Assistant
Paragon
07.2016 - 05.2020
Sales Assistant
New Look
08.2013 - 07.2016
PIP2 Level Investigating -
Hampshire Constabulary
04.2001 -