Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Williams

Detective Constable
Southsea,POR

Summary

I have been working as Detective Constable for the last 4 years and absolutely love the job role and the challenges faced.

The main things I love is that no day is the same, I love helping people and getting a great result at the end of a job. Where each day is different I feel it has given me a great knowledge of policing as I am tasked with many different things daily.

I am very effective at writing reports, interviewing witnesses and gaining informants by applying persuasive communication skills and understanding of the law. I am now a proven investigator with a self-motivated and flexible style.

Overview

11
11
years of professional experience

Work History

Detective Constable

Hampshire Constabulary
09.2020 - Current
  • Researched criminal cases and help investigations to determine appropriate course of proceedings.
  • Generated leads through techniques such as door to door phone calls.
  • Conducted personal, property, and event surveillance.
  • Participated in multi-agency task forces, leveraging shared resources to tackle high-profile or complex investigations.
  • Maintained up-to-date knowledge of legal developments and best practices in law enforcement through continuous training courses and professional development opportunities.
  • Worked closely with prosecutors throughout the investigative process, ensuring a strong foundation for successful convictions in court.
  • Interview victims, witnesses and suspects
  • Investigate PIP2 level crimes
  • Secured search warrants to investigate scenes of crimes and collect evidence.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.

Holiday Sales Representative *TEMP*

TUI
05.2020 - 09.2020
  • Enhanced customer satisfaction by providing personalized recommendations and tailored gift ideas.
  • Built rapport with both new and returning customers.
  • Participated in weekly staff meetings to share best practices and identify areas for improvement during holiday season.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Boosted sales through product promotion and direct customer engagement.
  • Developed strong communication and organizational skills through working on group projects.
  • Excellent communication skills, both verbal and written.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Worked flexible hours across night, weekend, and holiday shifts.

Accounts Assistant

Paragon
07.2016 - 05.2020
  • Efficiently managed vendor relationships by addressing inquiries and resolving issues promptly.
  • Created and verified invoices.
  • Reduced debit card fraud incidents by implementing effective monitoring strategies and identifying suspicious activities.
  • Opened new accounts.
  • Built relationships with customers and community to promote long term business growth.
  • Running credit checks.
  • Answering and helping direct a high number of phone calls and e-mails
  • Storing highly confidential documents

Sales Assistant

New Look
08.2013 - 07.2016
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Increased sales revenue through effective product recommendations.
  • Issue refunds and process payments.
  • Ensure stock was always out and faced up correctly.
  • Hit targets of specific products to sell.

Education

PIP2 Level Investigating -

Hampshire Constabulary
Waterlooville
04.2001 -

Skills

Community Engagement

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Timeline

Detective Constable

Hampshire Constabulary
09.2020 - Current

Holiday Sales Representative *TEMP*

TUI
05.2020 - 09.2020

Accounts Assistant

Paragon
07.2016 - 05.2020

Sales Assistant

New Look
08.2013 - 07.2016

PIP2 Level Investigating -

Hampshire Constabulary
04.2001 -

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Courtney WilliamsDetective Constable