Courtney Strachan
Amble,Northumberland
Summary
- Experienced Level 3 Beauty Therapist with four years of expertise and Dermalogica PRO certification.
- Extensive experience in tranquil settings. Proven track record as a Waitress for two years and an Admin Assistant for one year.
- I offer strong organisational skills and ability to multitask in diverse environments.
- Energetic professional with highly relevant skills in communication and organisation, coupled with proficiency in Microsoft Office and data management
- Self-motivated individual offering excellent skills in guest relations and upselling products and services.
- Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work history
Spa therapist
self employment
Ashington, Northumberland
2024.03 - Current
- Maintained strong and loyal relationships with clients while maintaining a professional standard.
- Managed all levels of a business while working alone and only for myself.
Spa Therapist
Active Northumberland
Ashington
2022.04 - 2024.03
- Worked as part of a 3 time Hair and Beauty award winning team - excelled my skills by under going additional courses, to boost my qualifications.
- Developed a loyal client base by delivering outstanding levels of service with a warm welcoming.
- Facilitated relaxation through the use of aromatherapy during treatments.
- Obtained strong retail experience from showcasing new treatments, promoting add-on sales and customer upgrades for increased spa profitability.
Beauty therapist
Naturally yours beauty salon
Ashington, Northumberland
2021.04 - 2022.04
- Developed fresh and creative beauty techniques to match changing industry trends.
- Conducted comprehensive skin analysis for tailored treatment plans.
- Adapted beauty treatments to address individual client needs.
- Answered clients' queries and requests by phone and email.
- Upheld exceptional hygiene levels, maintaining spotlessly clean salon environments for optimised customer comfort.
Administrative assistant
The village surgery
Cramlington, Northumberland
2024.05 - Current
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Managed front desk duties to ensure smooth operation of reception area.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Managed correspondence with other healthcare providers, facilitating seamless treatment plans.
- Prioritised tasks during peak times ensuring smooth operation.
- Responded calmly and compassionately in emergency situations.
- Completed start and end of day procedures for busy GP practice.
Waitress
Pleased to Meet You
Morpeth
2023.01 - 2023.07
- Provided top-notch service to customers, improved overall dining experience.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Accommodated special event needs, provided customised services for parties.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Handled cash transactions accurately, ensured balanced till at end of shift.
Waitress
The Endeavour
Newbiggin-by-the-Sea
2020.09 - 2021.09
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Enhanced guest satisfaction through attentive and prompt service.
- Adapted floor plans according to reservations and walk-ins for efficient seating arrangements.
- Followed food hygiene and safety procedures in line with requirements.
Education
GCSEs -
Ashington academy high school
Ashington, NorthumberlandNVQ Level 2 - Beauty therapy
Northumberland college
Ashington, Northumberland 2020.09 - 2021.05
NVQ Level 3 - Beauty Therapy
Northumberland college
Ashington, Northumberland 2021.09 - 2022.05
Skills
- Dermalogica PRO certified therapist
LEVEL 3 BEAUTY THERAPIST (4 years)
WAITRESS (2 years)
ADMIN ASSISTANT (1 year)
Timeline
Administrative assistant
The village surgery
2024.05 - Current
Spa therapist
self employment
2024.03 - Current
Waitress
Pleased to Meet You
2023.01 - 2023.07
Spa Therapist
Active Northumberland
2022.04 - 2024.03
NVQ Level 3 - Beauty Therapy
Northumberland college
2021.09 - 2022.05
Beauty therapist
Naturally yours beauty salon
2021.04 - 2022.04
NVQ Level 2 - Beauty therapy
Northumberland college
2020.09 - 2021.05
Waitress
The Endeavour
2020.09 - 2021.09
GCSEs -
Ashington academy high school