Courtney Steers

A highly skilled professional with expertise in effective communication, teamwork, and management. Proficient in residential and professional cleaning services, telephonic interaction, email correspondence, and direct communication. Adept at using Adobe Creative Suite for content creation and editing, social media strategy development, and creative copywriting. Demonstrates strong Microsoft Office proficiency, cash handling and reconciliation abilities, and computer literacy. Experienced in artificial intelligence in newsgathering, editorial writing, video journalism, media ethics, and interviewing techniques. Career goal: to leverage diverse skill set to contribute to innovative projects within a dynamic organisation.

• First Aid Certification, 04/01/23 - 04/01/26
• EDI, GDPR & Safeguarding Training, 2024 - 2025
• Customer Service Training

• Reading
• Gaming

The Lincoln Award

October 2024 – January 2025

Lincoln Award Employer Projects, University of Lincoln

· Worked on a real project set by a client to make product packaging more sustainable for a local charity.

· Collaborated with a group of 4 from a variety of courses, stages of study and multicultural backgrounds to achieve objectives

· Allocated 4 hours per week to the project during an 8-week period whilst managing studies and other commitments

· Completed training on Project Planning & Conflict Management, Understanding Behaviours & Giving Feedback, and Presenting with Impact and Confidence.

· Wrote a business report to outline the process, findings and recommendations to the client

· Presented project findings as a group to client and received feedback to complete the Award.