Courtney Scott
Borehamwood,Hertfordshire
Summary
Friendly and engaging, possesses strong communication skills and loves to work hard and whatever i am doing, Also being positive and hard working as a team with my colleagues for a smooth environment and to support them and their ideas and helping out anyone who may need the support in any position that i am in.
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work history
Bingo attendant
Buzz Bingo
Borehamwood, Hertfordshire
2021.12 - 2022.02
- Announced numbers clearly during bingo sessions, contributing to enjoyable gaming experience for players.
- Offered drinks and snacks to players fostering a comfortable atmosphere.
- Handled customer complaints to ensure swift resolution.
- Assisted customers with game rules, resulting in improved player understanding.
- Maintained clean and organised play areas for optimal environment.
Care worker
Abbots care
Hatfield, Hertfordshire
2019.12 - 2020.03
- Ensured medication administration for optimal health outcome.
- Assisted in meal preparation to ensure proper nutrition.
- Managed household chores, created a clean environment.
- Provided emotional support to patients, improved mental well-being.
- Assisted with personal care tasks such as bathing, dressing and toileting-maintained dignity and respect at all times.
- Talked and actively listened to service users to nurture trusted relationships.
Customer assistant
McColl's
Borehamwood, Hertfordshire
2019.09 - 2020.02
- Provided excellent customer service to ensure repeat business.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Ensured health and safety regulations complied within work premises at all times.
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Operated till systems smoothly, streamlining check-out process for customers.
- Stocked shelves regularly for easy access to products by customers.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Collaborated efficiently with team members to maintain smooth store operations.
- Handled cash and card payments with accuracy.
Sandwich artist
Subway
Borehamwood, Hertfordshire
2016.07 - 2016.10
- Delivered high-quality food preparation with attention to detail and presentation.
- Exhibited proficiency in using various kitchen equipment safely, reducing workplace accidents.
- Provided exceptional customer service which resulted in repeat business.
- Handled cash transactions, ensuring accurate exchange and secure storage.
- Participated in regular stock checks for timely replenishment of supplies.
- Maintained cleanliness of work area to ensure food safety standards.
Education
GCSEs - Health and Social Care
Hertswood acadamy
Borehamwood, Hertfordshire 2011.09 - 2016.06
Skills
- Resilience during stressful shifts
- Money counting
- Cleaning duties
- Professional conduct
- Quick decision-making
- Friendly nature
- Complaint handling
- Excellent communication
- Direct work with patients
- Elderly supportiveness
- Disability understanding
- Elderly care
- Personal care assistance
- Meal preparation
- Medication Administration
Affiliations
- singing
- drawing
References
References available upon request.
Timeline
Bingo attendant
Buzz Bingo
2021.12 - 2022.02
Care worker
Abbots care
2019.12 - 2020.03
Customer assistant
McColl's
2019.09 - 2020.02
Sandwich artist
Subway
2016.07 - 2016.10
GCSEs - Health and Social Care
Hertswood acadamy
2011.09 - 2016.06