Summary
Work history
Education
Skills
Timeline
Generic

Courtney Pullen

Helston,Cornwall

Summary

I am a positive and friendly, hardworking individual, who works well as part of a team. I have excellent customer service skills and am adept at handling complaints and maintaining composure under pressure. I am skilled in processing payments accurately and am committed to maintaining a professional work environment at all times.



Work history

Front of house team member

Tin Town Chippy
Helston, Cornwall
05.2025 - Current

Promoted special offers or events to increase awareness among customers.

Contributed to team success by maintaining cleanliness and organisation in work areas.

Upheld rigorous hygiene standards in all front-of-house areas.

Facilitated positive dining experiences by providing excellent customer service.

Maintained high standards of customer service during peak times.

Handled complaints effectively, resulting in increased customer satisfaction.

Adapted swiftly to changing situations for uninterrupted service quality.

Managed cash transactions accurately, ensuring accurate financial records.


Education

Health and Safety -

Vocational Training Hub
Liverpool
06.2024 -

Manual Handling -

Vocation Training Hub
Liverpool
07.2024 -

Risk Management And Safer Caring -

Vocational Training Hub
Liverpool
07.2024 -

Isolation in Young People -

Vocational Training Hub
Liverpool
05.2024 -

Customer Service -

Vocational Training Hub
Liverpool
07.2024 -

Health, Nutrition And Wellbeing -

Vocational Training Hub
Liverpool
07.2024 -

Skills

Positive attitude,

Excellent customer service skills,

Tactfulness with difficult customers,

Complaint handling competence,

Clean and tidy within my work environment,

Process payments with accuracy,

Health and Safety compliance,

Order processing,

Food hygiene understanding,

Composure under pressure

Timeline

Front of house team member

Tin Town Chippy
05.2025 - Current

Manual Handling -

Vocation Training Hub
07.2024 -

Risk Management And Safer Caring -

Vocational Training Hub
07.2024 -

Customer Service -

Vocational Training Hub
07.2024 -

Health, Nutrition And Wellbeing -

Vocational Training Hub
07.2024 -

Health and Safety -

Vocational Training Hub
06.2024 -

Isolation in Young People -

Vocational Training Hub
05.2024 -
Courtney Pullen