Courtney Parker
Newcastle upon Tyne,Tyne and Wear
Summary
Data Analyst Apprentice with a keen eye for detail and a passion for creating data-driven solutions. Experienced in developing end-to-end applications to showcase data within a large business, with experience in both front-end and back-end development. I have experience with the Microsoft Power Platform and am currently pursuing PL-900 and PL-200 certifications to deepen my expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Data Analyst Apprentice
Mayborn Group
Newcastle upon Tyne
2023.04 - Current
- Owns day-to-day data management for EPOS and Market Share data.
- Develops end-to-end applications to present business-critical data.
- Manages and updates documentation for data processes.
- Leads data migration projects, including moving regional datasets between sources.
Waitress/Manager on Duty
Ask Italian
Newcastle upon Tyne
2021.09 - 2024.12
- Supervised daily operations and staff during shifts.
- Maintained high standards of customer service and team performance.
- Opened and closed the restaurant.
- Cash handling, including cash up at the end of the day.
- Trained new team members and supported day-to-day front-of-house operations.
- Maintained cleanliness and ensured food safety compliance.
Digital Technology Intern
Baker Hughes
Newcastle upon Tyne
2022.06 - 2023.04
- Contributed to digital transformation initiatives and automation solutions.
- Supported data reporting and dashboard development.
- Worked with teams on deploying internal digital tools and resources.
Digital Technology Intern
Baker Hughes
Newcastle upon Tyne
2021.06 - 2021.09
- Contributed to digital transformation initiatives and automation solutions.
- Supported data reporting and dashboard development.
- Worked with teams on deploying internal digital tools and resources.
Call Centre Agent
Teleperformance
Newcastle upon Tyne
2020.03 - 2021.08
- Took calls for 119, the coronavirus testing line.
- Empathetic towards callers who were worried about coronavirus.
Team Member
MOD Pizza UK
Newcastle upon Tyne
2018.11 - 2020.08
- Maintained high standards of food hygiene, securing customer trust.
- Handled difficult customers, resulting in conflict resolution.
- Ensured workplace cleanliness with regular maintenance tasks.
- Displayed teamwork skills to improve overall productivity.
- Provided excellent customer service to enhance business reputation.
- Delivered reliable customer service with attention to detail even under high pressure.
Education
Bachelor of Science - Digital Technology Solutions (Data Analytics)
University of Roehampton
London (Remote) 2023.04 -
A-Levels -
Whickham Sixth Form
Newcastle upon Tyne 2016.09 - 2019.07
GCSEs -
Emmanuel College
Newcastle upon Tyne 2011.06 - 2016.07
Skills
- Data Visualisation
- Data Cleansing and Data Transformation
- Problem Solving
- Attention to Detail
- Critical Thinking
- Time Management
- Teamwork and Communication
- Microsoft Power Platform
- QlikSense
- Alteryx
- BI tools knowledge
- Understanding of data governance
Certification
QlikSense Business Analyst Certification
Alteryx Designer Core Micro- Credential: Data Preparation
Alteryx Micro- Credential: Machine Learning
Timeline
Data Analyst Apprentice
Mayborn Group
2023.04 - Current
Bachelor of Science - Digital Technology Solutions (Data Analytics)
University of Roehampton
2023.04 -
Digital Technology Intern
Baker Hughes
2022.06 - 2023.04
Waitress/Manager on Duty
Ask Italian
2021.09 - 2024.12
Digital Technology Intern
Baker Hughes
2021.06 - 2021.09
Call Centre Agent
Teleperformance
2020.03 - 2021.08
Team Member
MOD Pizza UK
2018.11 - 2020.08
A-Levels -
Whickham Sixth Form
2016.09 - 2019.07
GCSEs -
Emmanuel College
2011.06 - 2016.07