Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Courtney Parker

Newcastle upon Tyne,Tyne and Wear

Summary

Data Analyst Apprentice with a keen eye for detail and a passion for creating data-driven solutions. Experienced in developing end-to-end applications to showcase data within a large business, with experience in both front-end and back-end development. I have experience with the Microsoft Power Platform and am currently pursuing PL-900 and PL-200 certifications to deepen my expertise.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Data Analyst Apprentice

Mayborn Group
Newcastle upon Tyne
04.2023 - Current
  • Owns day-to-day data management for EPOS and Market Share data.
  • Develops end-to-end applications to present business-critical data.
  • Manages and updates documentation for data processes.
  • Leads data migration projects, including moving regional datasets between sources.

Waitress/Manager on Duty

Ask Italian
Newcastle upon Tyne
09.2021 - 12.2024
  • Supervised daily operations and staff during shifts.
  • Maintained high standards of customer service and team performance.
  • Opened and closed the restaurant.
  • Cash handling, including cash up at the end of the day.
  • Trained new team members and supported day-to-day front-of-house operations.
  • Maintained cleanliness and ensured food safety compliance.

Digital Technology Intern

Baker Hughes
Newcastle upon Tyne
06.2022 - 04.2023
  • Contributed to digital transformation initiatives and automation solutions.
  • Supported data reporting and dashboard development.
  • Worked with teams on deploying internal digital tools and resources.

Digital Technology Intern

Baker Hughes
Newcastle upon Tyne
06.2021 - 09.2021
  • Contributed to digital transformation initiatives and automation solutions.
  • Supported data reporting and dashboard development.
  • Worked with teams on deploying internal digital tools and resources.

Call Centre Agent

Teleperformance
Newcastle upon Tyne
03.2020 - 08.2021
  • Took calls for 119, the coronavirus testing line.
  • Empathetic towards callers who were worried about coronavirus.

Team Member

MOD Pizza UK
Newcastle upon Tyne
11.2018 - 08.2020
  • Maintained high standards of food hygiene, securing customer trust.
  • Handled difficult customers, resulting in conflict resolution.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Displayed teamwork skills to improve overall productivity.
  • Provided excellent customer service to enhance business reputation.
  • Delivered reliable customer service with attention to detail even under high pressure.

Education

Bachelor of Science - Digital Technology Solutions (Data Analytics)

University of Roehampton
London (Remote)
04.2023 -

A-Levels -

Whickham Sixth Form
Newcastle upon Tyne
09.2016 - 07.2019

GCSEs -

Emmanuel College
Newcastle upon Tyne
06.2011 - 07.2016

Skills

  • Data Visualisation
  • Data Cleansing and Data Transformation
  • Problem Solving
  • Attention to Detail
  • Critical Thinking
  • Time Management
  • Teamwork and Communication
  • Microsoft Power Platform
  • QlikSense
  • Alteryx
  • BI tools knowledge
  • Understanding of data governance

Certification

QlikSense Business Analyst Certification

Alteryx Designer Core Micro- Credential: Data Preparation

Alteryx Micro- Credential: Machine Learning

Timeline

Data Analyst Apprentice

Mayborn Group
04.2023 - Current

Bachelor of Science - Digital Technology Solutions (Data Analytics)

University of Roehampton
04.2023 -

Digital Technology Intern

Baker Hughes
06.2022 - 04.2023

Waitress/Manager on Duty

Ask Italian
09.2021 - 12.2024

Digital Technology Intern

Baker Hughes
06.2021 - 09.2021

Call Centre Agent

Teleperformance
03.2020 - 08.2021

Team Member

MOD Pizza UK
11.2018 - 08.2020

A-Levels -

Whickham Sixth Form
09.2016 - 07.2019

GCSEs -

Emmanuel College
06.2011 - 07.2016

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Courtney Parker