Summary
Work history
Education
Skills
Volunteer Experience
Projects
Timeline
Generic

COURTNEY-JADE HOGG

Methilhill,Fife

Summary

Organised and detail-oriented professional skilled in multitasking and effective communication. Thrives in fast-paced environments, demonstrating strong time management and organisational abilities. Committed to maintaining efficiency and clarity in team settings, focused on interpreting information accurately and fostering collaboration.

Work history

Counter assistant

Jazz Chippy
Leven, Fife
2024.08 - 2024.08
  • Assisted colleagues during busy periods to maintain smooth operation of outlet.
  • Packaged purchased items neatly to enhance customer satisfaction.
  • Improved customer satisfaction by delivering prompt and accurate service.
  • Demonstrated knowledge of products and services for improved customer trust in company offerings.

Counter Assistant

The Wee Chippy
Anstruther, Fife
2024.07 - 2024.07
  • Worked on the till taking orders and handling cash and credit payments.
  • Wrapped food items and provided attentive service to customers at the counter.
  • Showed customer service skills by communicating with customers.
  • Restocked beverages and serving utensils to maintain efficient kitchen operations.
  • Contributed to opening the chippy by preparing fish and stocking supplies.
  • Communicated with team to ask for help and guidance.

Kitchen Porter

Zaiqa
Kirkcaldy, Fife
2024.06 - 2024.06
  • Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment.
  • Cleaned kitchen floors by regularly sweeping, mopping and removing spills.
  • Washed and cleaned countertops within kitchen to keep up the cleanliness.
  • Emptied and maintained trashcans and outdoor dumpster area.
  • Organised and stored clean dishes, utensils, and cooking equipment to maintain an efficient kitchen environment.
  • Washed dishes, glassware, and flatware by hand or with industrial dishwasher.
  • Supported meal preparation by following recipes and dietary requirements to ensure quality and safety.
  • Sliced meat, sorted rice, and stirred curry to prepare for cooking or serving.
  • Acquired hands-on experience across multiple kitchen tasks to enhance overall kitchen operations.

Education

Bachelor of Arts - International Tourism and Airline Management

Edinburgh Napier University
Edinburgh
09/2025 -

Certificate of Higher Education - Travel and Tourism

Fife College
Kirkcaldy, Fife
08/2024 - 06/2025

Level 6 - Business Enterprise (Accounting, Admin, Legal)

Fife College
Kirkcaldy

National 5 - Modern Studies

Levenmouth Academy
Buckhaven

National 5 - Art and Design

Levenmouth Academy
Buckhaven

Intermediate Certificate - Preparing to Volunteer

Levenmouth Academy
Buckhaven

National 5 - Numeracy

Levenmouth Academy
Buckhaven

National 5 - Geography

Levenmouth Academy
Buckhaven

National 5 - English

Levenmouth Academy
Buckhaven

Skills

  • Sanitation practices
  • Microsoft office suite proficiency
  • Bookkeeping fundamentals
  • Attention to detail
  • Effective time management
  • Multitasking - I am able to work on multiple tasks at once with no new added stress I can stay focused and complete tasks quicker and successfully
  • Performance under pressure
  • Workspace organisation
  • Active listening
  • Written and verbal communication
  • Approachable
  • Friendly
  • Workplace adaptability
  • Stress management

Volunteer Experience

Levenmouth Academy, Library Volunteer, Leven, 2021-08, 2022-06, Provided school library support, offering assistance to students and teachers in selecting appropriate resources, Kept library environments clean and tidy, maximising user comfort and minimising risk, Carried out regular housekeeping tasks within the library, such as hoovering, dusting and sanitising, Kept library clean and organised through regular shelf cleaning, tidying and re-categorising, Assisted customers in locating specific books to address needs, Sorted and arranged books by category in shelves, Maintained shelves in alphabetised order to improve guest experience, Maintained clean and orderly library area by regularly dusting, vacuuming and tidying, Reported disruptions and disturbances to promote peace and order in library, Inspected book conditions to identify damaged items.

Projects

British Airways Data Science Virtual Experience Programme (Forage). February 2026

Completed a job simulation focused on data science and business analytics within the aviation industry.

Developed a scalable model to estimate passenger lounge eligibility at Heathrow Terminal 3 using flight segmentation and demand forecasting techniques.

Analysed customer booking data and built a predictive machine learning model to identify factors influencing purchasing behaviour.

Evaluated model performance and communicated key findings through a business-focused presentation.

Applied data analysis, problem-solving, and stakeholder communication skills to support data-driven decision-making.

Timeline

Counter assistant

Jazz Chippy
2024.08 - 2024.08

Counter Assistant

The Wee Chippy
2024.07 - 2024.07

Kitchen Porter

Zaiqa
2024.06 - 2024.06

Bachelor of Arts - International Tourism and Airline Management

Edinburgh Napier University
09/2025 -

Certificate of Higher Education - Travel and Tourism

Fife College
08/2024 - 06/2025

Level 6 - Business Enterprise (Accounting, Admin, Legal)

Fife College

National 5 - Modern Studies

Levenmouth Academy

National 5 - Art and Design

Levenmouth Academy

Intermediate Certificate - Preparing to Volunteer

Levenmouth Academy

National 5 - Numeracy

Levenmouth Academy

National 5 - Geography

Levenmouth Academy

National 5 - English

Levenmouth Academy
COURTNEY-JADE HOGG