Summary
Overview
Work History
Education
Timeline
Generic

Courtney Illingworth

Worksop

Summary

Positive, open minded, energetic and committed individual - passionate about self improvement, customer service and working with people. Success in part due to exceptional relationships and belief that win-win solutions are always the most effective. I am able to work affectivley both independently and as part of a team as well as a very quick learner skilled in communication, proplem solving and working in resolution in a busy enviroment.

Overview

2
2
years of professional experience

Work History

Saturday and Term Time Customer Service Assistant

Top Deck Trade Centre
Worksop
08.2020 - 09.2022
  • Working as part of a small team of four operative, to support the operation of a local trade and public painting and decoration centre
  • Duties involved:
  • Greeting customers on arrival to the shop, answering any queries and questions
  • Operating the till, responsible for both cash and card payments
  • Producing hand written receipts and invoices to both suppliers and customers
  • Answering the telephone taking customer supplier orders, and answering general questions
  • Replenishing sales for stock, ensuring the layouts were presentable and easily navigational for customers
  • Safely unloading delivery vehicles, carrying stock to the upper warehouse
  • General cleaning duties such as vacuuming, mopping and cleaning shelves
  • Carrying out a daily safety check of the premises, removing any obstructions which may cause injury or harm
  • Reporting any serious defects to management
  • Key Achievements
  • Taking part in a team step challenge walking over one hundred thousand steps encouraging customer participation to raise over $1000 for local charities
  • Giving the responsibility to design the implement of the spring/summer wallpaper range for 2021
  • Working safely through the COVID 19 pandemic
  • Helping the business implement COVID standards and customers followed COVID protocols to create a safe working and shopping environment

Education

GCSE - Mathematics, English Lanuage, Biology

Outwood Academy Valley
Worksop
01.2022

Timeline

Saturday and Term Time Customer Service Assistant

Top Deck Trade Centre
08.2020 - 09.2022

GCSE - Mathematics, English Lanuage, Biology

Outwood Academy Valley

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Courtney Illingworth