Courtney Courington
Plymouth,Devon
Summary
Hard working student originally from London who can thrive in a busy working environment independently or with a team. Eager to add value to your prestigious organisation by adapting already existing skills such as customer service, resourcefulness, and attention to detail to further benefit the effectiveness of your organisation. Looking for a role that provides challenging stimulation to encourage personal growth and experience within the working world.
Overview
8
8
years of professional experience
Work history
Escape Room Game Host
Escapism Plymouth
Plymouth
01.2022 - 01.2023
- Briefed customers with storylines/health and safety before entering rooms to maximise enjoyment and security, as well as closely monitored customers during the game.
- Handled admin tasks like bookings, phone calls and transactions to improve professional confidence and ability.
- Reset rooms swiftly to ensure that games could start on time to minimise customer inconvenience.
- Took initiative when issues occurred to alleviate pressure from other members of staff.
- Deep cleaning of all rooms and bathrooms to ensure customer satisfaction with the facilities.
Librarian
Barbican Children's Library
London
01.2018 - 01.2019
- Promoted the library's vast services to visitors through active communication.
- Greeted library visitors with a friendly and welcoming demeanour.
- Addressed visitors' queries and assisted in finding requested materials.
- Used library and scholarly databases to locate necessary information.
- Organised and managed books including overseeing the check-in and check-out process.
Volunteer
Lee Valley Riding Centre
London
01.2015 - 01.2019
- Closely monitored animal behaviour to determine changes and report issues to owners for efficient solutions.
- Prepared and delivered nutritious meals for horses based on manager's request.
- Prepared horses for lessons, trail rides, competitions and shows by washing, grooming and tacking up.
- Thoroughly cleaned and maintained equipment including bridles and saddles.
- Carefully led horses to and from stables, arenas and fields, with attention to detail to minimise potential injuries.
- Prepared teaching area for each class and returned all equipment to storage at the end of class.
- Built trusting client relationships by providing a friendly atmosphere during riding sessions.
- Fitted guests with full safety equipment before riding.
- Assisted in helping beginner riders safely and comfortably mount their horse in preparation for a lesson.
- Lead beginner riding lessons and assisted in intermediate riding lessons.
Volunteer
Charterhouse Museum
London
03.2018 - 07.2018
- Gave entertaining and extensive presentations on highlights within the museum tour.
- Maintained an extensive knowledge of travel sites, tourist attractions and related areas to efficiently answer customer queries.
- Delivered a warm and friendly first impression to museum visitors.
- Organised and supervised groups such as an after-school children's art club.
- Assisted in classifying and sorting historical artefacts through extensive examinations, research and categorising.
- Maintained exhibitions by conducting regular inspections and deep cleans.
Education
BA(Hons) - English Literature
University of Plymouth
Extended Project Qualification - undefined
Haggerston School
10 GCSE’s - Core Subjects plus Art, Design Technology, History and Philosophy
Haggerston School
Silver Arts award - undefined
University of Arts, Central Saint Martins
Bronze Duke of Edinburgh - undefined
Haggerston School
Skills
Leadership
- Kickstarted and led a student society group through public speaking, event organisation and networking
- Supported other committee members and took on board member feedback to ensure standards of events remained high and others' needs were considered
- Coordinated various social events and volunteer opportunities, ensuring the safety of participants throughout by background-checking potential partners/businesses
Organisation
- Meticulously planned social events for the society group and effectively communicated details to members
- Kept notes of meeting notes when attending committee weekly meetings to ensure everything was covered and important details were recorded
- Planned events in advance to ensure necessary paperwork was completed and equipment was available
Initiative
- Created informative and useful slide shows and leaflets to make events run smoothly
- Completed tasks that were not taken up by other committee members, despite them not being on my agreed-upon responsibility list
- Collaborated with external units to create and develop opportunities for improvement
Timeline
Escape Room Game Host
Escapism Plymouth
01.2022 - 01.2023
Volunteer
Charterhouse Museum
03.2018 - 07.2018
Librarian
Barbican Children's Library
01.2018 - 01.2019
Volunteer
Lee Valley Riding Centre
01.2015 - 01.2019
Extended Project Qualification - undefined
Haggerston School
10 GCSE’s - Core Subjects plus Art, Design Technology, History and Philosophy
Haggerston School
Silver Arts award - undefined
University of Arts, Central Saint Martins
Bronze Duke of Edinburgh - undefined
Haggerston School
BA(Hons) - English Literature
University of Plymouth
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