COURTNEY BUTLER
Dunfermline,Fife
Summary
Dedicated professional with extensive skills in customer service, time management, and elderly care. Proficient in personal hygiene assistance, mobility support, and emergency response readiness. Demonstrates expertise in person-centred care plans, end-of-life care competency, and dementia awareness. Committed to patient safeguarding through effective documentation development and infection prevention strategies. A happy learner with a strong ability to work independently or collaboratively while respecting boundaries and ensuring nutrition management. Career goals include advancing expertise in elderly care and enhancing patient well-being through responsive listening and innovative care solutions.
Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices.
Compassionate individual with strong desire to support and care for others. Demonstrates excellent communication and interpersonal skills, combined with background in customer service and teamwork. Committed to providing high-quality care and enhancing well-being of those in need.
Experienced Catering assistant with over 4 years in catering industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Care Assistant
Fernlea House Cardenden
Fife
2025.02 - 2025.11
- Carrying out care for residents with different needs and care plans, helping residents with daily tasks, personal care, nighttime routines, meals etc.
- Monitored vital signs of patients for early detection of health complications.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Encouraged independence among patients whilst assisting them with tasks.
Carer Nights
Dalgety Bay Care Home
Fife
2024.08 - 2024.11
- Nightshift carer, carrying out care for residents with mixed needs/ dementia. Helping service users with personal care, meals, assisting with clothing and in/out of bed etc.
- Offered companionship to reduce feelings of loneliness in patients.
- Adhered strictly to privacy rules, respecting the confidentiality rights of all clients.
- Assisted with mobility to ensure safety and prevent accidents.
- Provided exceptional care to elderly patients by assisting with daily tasks.
- Ensured proper nutrition by preparing healthy meals for patients.
- Helped maintain a safe environment for all residents, reducing risk of falls or injuries.
- Improved patient comfort by regularly changing bed linens and maintaining cleanliness of personal spaces.
- Worked collaboratively with other carers to provide comprehensive service.
- Encouraged social interaction for improved mental health amongst residents.
- Utilised active listening skills whilst engaging in conversation with clients, boosting their mood and overall happiness level.
- Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among clients.
- Maintained patient records, guaranteeing accurate tracking of medical history and treatment plans.
Catering Assistant
Dalgety Bay care home
Fife
2024.03 - 2024.08
- Working within the kitchen, doing dishes, helping with food, transporting hot trolleys to units, cleaning of kitchen, helping to close kitchen down at end of the night.
- Executed food preparation tasks efficiently to meet dining deadlines.
- Set up dining areas for special events, improving the overall ambiance.
- Demonstrated knowledge of dietary restrictions by preparing suitable alternatives as needed.
- Assisted in the preparation of buffet services, enhancing event experiences for clients.
- Managed inventory of catering supplies, reducing waste through efficient usage and ordering practices.
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Upheld presentation standards by arranging food items attractively on serving trays and tables.
- Coordinated with suppliers for timely delivery of fresh produce contributing towards seamless kitchen operations.
- Supported head chef in meal planning and menu development to cater to various tastes and dietary needs.
- Collaborated with other team members for smooth catering operations during events.
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
Catering Assistant
Townhill Loch Cafe
Fife
2023.09 - 2023.10
- Taking orders at till, doing dishes, cleaning of cafe, taking orders out to customers.
- Handled cash transactions with customers, maintaining integrity and accuracy at all times.
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
- Collaborated with other team members for smooth catering operations during events.
- Provided excellent customer service, ensuring guest satisfaction.
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Served food and beverages to dining guests with outstanding customer service.
- Operated cash register to quickly process sales, maintaining excellent customer service levels.
- Upheld outstanding levels of cleanliness through methodical clean-as-you-go approach.
Carer
Professional carers
Fife
2023.06 - 2023.10
- Providing care for service users within their own home. Personal care, helping with meals and daily tasks, helping get ready for bed and into bed.
- Worked collaboratively with other carers to provide comprehensive service.
- Administered medication, ensuring correct dosage and timing.
- Helped maintain a safe environment for all residents, reducing risk of falls or injuries.
- Maintained patient records, guaranteeing accurate tracking of medical history and treatment plans.
- Assisted patients with exercises designed by physical therapists to improve mobility and strength.
- Responded swiftly to emergency situations, protecting patient well-being.
- Assisted with mobility to ensure safety and prevent accidents.
- Encouraged social interaction for improved mental health amongst residents.
- Facilitated communication between patients and their families for better understanding of care plan progressions.
- Utilised active listening skills whilst engaging in conversation with clients, boosting their mood and overall happiness level.
- Adhered strictly to privacy rules, respecting the confidentiality rights of all clients.
- Provided exceptional care to elderly patients by assisting with daily tasks.
- Improved patient comfort by regularly changing bed linens and maintaining cleanliness of personal spaces.
Carer
Canmore Lodge Dunfermline
Dunfermline
2023.03 - 2023.06
- Providing care and personal care to residents and providing care to dementia residents.
- Utilised active listening skills whilst engaging in conversation with clients, boosting their mood and overall happiness level.
- Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.
- Worked collaboratively with other carers to provide comprehensive service.
Kitchen Assistant
24hr Bake
Fife
2022.10 - 2023.03
- Helping with cake orders, helping to take orders through phone, general cleaning of kitchen/work space.
- Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
- Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
- Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
- Washed dishes quickly after meals service to free up space in the kitchen area.
- Improved kitchen efficiency by assisting in food preparation tasks.
- Maintained cleanliness throughout the kitchen for improved hygiene standards.
- Ensured proper waste disposal to maintain a hygienic kitchen environment.
- Contributed to team communication, resulting in better workflow efficiency.
- Adhered to health and safety regulations with careful handling of food and equipment.
- Cleaned utensils, achieving a more efficient work environment.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
Catering Assistant
Deep Sea World
Fife
2022.06 - 2022.09
- Taking orders, using electronic till, customer service, cleaning tables, work tops, café floor, bins etc. Making coffees, serving food and drinks.
- Executed food preparation tasks efficiently to meet dining deadlines.
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
- Collaborated with other team members for smooth catering operations during events.
- Provided excellent customer service, ensuring guest satisfaction.
- Set up dining areas for special events, improving the overall ambiance.
- Enhanced customer experience by promptly addressing queries and complaints.
- Handled cash transactions with customers, maintaining integrity and accuracy at all times.
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Served food and beverages to dining guests with outstanding customer service.
- Cleaned preparation areas thoroughly to avoid cross-contamination.
- Operated cash register to quickly process sales, maintaining excellent customer service levels.
- Loaded and unloaded silverware and dishes into and from dishwasher.
Crew member
Mcdonalds Fife Leisure Park
Fife
2021.11 - 2022.02
- Making orders, taking them out to customers, bagging orders, customer service.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Executed daily operation procedures ensuring adherence to company's policies.
Education
GCSEs -
Queen Anne Highschool
Fife 2016.01 - 2020.05
Level 4 - Childcare
Fife college
Fife 2019.06 - 2020.08
Level 2 - Health and social care
Fife College
Dunfermline 2020.06 - 2020.11
Skills
- Customer service, time management,, works well with with others and alone, honest, happy learner, active listener, catering experience, care experience, time management
- Assisting with personal hygiene
- Mobility assistance proficiency
- Bathing and dressing assistance
- Emergency response readiness
- Personal care plan execution
- Respecting boundaries
- End-Of-Life care competency
- Responsive listening
- Person-centred care plans
- Elderly care
- Nutrition management
- Patient safeguarding
- Documentation development
- Housekeeping
- Dementia awareness
- Food preparation
- Meal preparation
- Infection prevention
- Record-keeping
- Food hygiene understanding
EXPERIENCE
Classroom assistant, 2018, Helping children with their work, playground attendant, preparation for teacher and children., unpaid work
References
References available upon request.
Timeline
Care Assistant
Fernlea House Cardenden
2025.02 - 2025.11
Carer Nights
Dalgety Bay Care Home
2024.08 - 2024.11
Catering Assistant
Dalgety Bay care home
2024.03 - 2024.08
Catering Assistant
Townhill Loch Cafe
2023.09 - 2023.10
Carer
Professional carers
2023.06 - 2023.10
Carer
Canmore Lodge Dunfermline
2023.03 - 2023.06
Kitchen Assistant
24hr Bake
2022.10 - 2023.03
Catering Assistant
Deep Sea World
2022.06 - 2022.09
Crew member
Mcdonalds Fife Leisure Park
2021.11 - 2022.02
Level 2 - Health and social care
Fife College
2020.06 - 2020.11
Level 4 - Childcare
Fife college
2019.06 - 2020.08
GCSEs -
Queen Anne Highschool
2016.01 - 2020.05