Cosmina HARABAGIU
London,Mill Hill
Summary
A devoted, ambitious and responsible individual who enjoys teaching foundational learning skills and promoting development. An excellent communicator at all levels who enjoys meeting challenges and seeing them through, while remaining good-humoured and positive throughout. I believe that I have the substantial amount of qualities needed; being able to take charge as a leader, undergoing a new experience and dedicating myself for this potentially demanding role but I have the confidence and perseverance to tackle these with the correct mannerism and attitude if need be. Being certificated with the EtonX resilience course, built my self-awareness, growth mindset, optimism and developed my empathy, which is important when dealing with various individuals. I was also honoured to be a Pixl Edge ambassador, developing and accrediting individuals with personal attributes essential for employability and focused on five key attributes: leadership, organisation, resilience, initiative and communication where I acquired further critical thinking, patience, empathy and adaptation. I always prove to deliver outstanding success through my diligent work ethic and dedication to quality.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Receptionist
David Lloyd Leisure
Cricklewood, London
10.2022 - Current
- Assisted with day-to-day operations of facility, including scheduling and customer service.
- Delivered empowering leadership, embodying calm demeanour and ethical approach to team sports play.
- Liaised with competitor coached to coordinate scrimmages and games.
- Worked with assistant coaches and team helpers to address team needs and build strong rapport.
- Completed and filed daily records, accident and incident forms, and records of plans and routines.
- Adapted activities to meet individual needs, leading to positive parent feedback.
- Organised activities for students and created welcoming, supportive environments to encourage participation.
- Managed safety concerns and adhered to all compliance requirements.
- Responded to participant feedback, making adjustments for ongoing satisfaction.
- Reduced waiting times through effective time and resource management.
- Delivered front of house duties with warm and professional manner.
Intern
PossAbility
Canada, Toronto
06.2024 - 05.2025
- Managed correspondence, keeping all parties up-to-date on project developments.
- Ensured timely project completion for customer satisfaction.
- Contributed towards successful product launch through dedicated market research.
- Coordinated effectively with diverse teams for successful project execution.
Intern
Birkbeck, University of London
London
11.2024 - 03.2025
- Conducted extensive research for thorough case preparation.
- Recorded information in Word and Excel documents for reliable reference.
- Successfully delivered on tasks within tight deadlines.
- Analysed data alongside research to fill out data on excel
- Allocated information to various wellbeing measures
Administrative assistant
Society of Occupational Medicine
London, Regent's Park
06.2024 - 10.2024
- Organised client meetings, prepared agendas and took detailed minutes.
- Submitted timely reports which provided critical updates on various projects.
- Improved customer satisfaction through prompt response to email and phone queries.
- Expedited document filing system with a new, organised method.
- Researching venues, supporting Scholarship awards, reviewing Apps for SOM to use and international activity
Operations assistant
David Lloyd Leisure
London, Cricklewood
10.2022 - 04.2024
- Responded to inquiries, providing information and assistance to team members.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Delivered front of house duties with warm and professional manner.
- Kept reception area clean and organised to uphold professional office reputation.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
Spa host
David Lloyd Leisure
London, Cricklewood
10.2022 - 04.2024
- Monitored stock levels at the spa shop, ensuring availability of products at all times.
- Maintained cleanliness in all areas for a hygienic environment.
- Coordinated with staff efficiently during busy periods to ensure smooth running of the spa.
- Ensured adherence to safety regulations whilst working in the therapy room.
- Welcomed guests warmly, creating an inviting atmosphere.
- Demonstrated knowledge on various treatments offered, aiding in upselling services.
- Prepared treatment rooms efficiently before each session.
- Conducted spa tours to familiarise guests with facilities.
- Done pool tests and head counts
Student Observer
Dental Mentor
UK, London
08.2021 - 02.2022
- Identified issues, analysed information and provided solutions to problems.
- Gained insight into the importance of professionalism and dealing with uncertainty
- Picked up additional tasks to aid team success.
- Collected information from dentists about dental care and ethical issues of concern.
- Established policies and procedures, enforcing office-wide for cohesive support.
- Analysed X-rays and reviewed patients' health backgrounds to devise appropriate treatment course.
- Observed dental hygienists, dental assistants and admin staff carrying out various procedures
Retail Assistant
Boots UK
Essex, Upminster
07.2019 - 07.2019
- Promptly and proactively replenished stock to improve product accessibility.
- Efficiently completed shop floor duties autonomously and in team setting.
- Created welcoming environment by greeting customers in line with best store practices.
- Liaised with customers to determine needs and provide recommendations.
- Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
- Processed multiple daily stock deliveries to maintain accurate order numbers and inventory records.
- Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
- Kept sufficient inventory supply and stock on shelves and in storerooms.
- Received, processed and organised deliveries within tight deadlines.
- Explained products' benefits and value, engaging customers in new stock to drive sales.
Education
Bachelor of Science - Psychology & Criminology
City University London
London 10/2022 - 05/2025
A-Levels -
Mill Hill County High School
London, ENG2022
GCSEs -
Holy Family Catholic School
London, ENG2020
Skills
- Resource utilisation
- Activity planning
- Learning strategies
- Lesson development
- Service-oriented
- Professional demeanour
- Compliant
- Disciplinary measures
- Time management
- Problem-solving skills
- Proactive and energetic
- Enthusiastic
- Team orientated
- Flexible and adaptable
- Empathetic and patient
- Incorporates feedback quickly
- Collaborative
- Quick learner
- Critical thinking skills
- Quick problem solver
Accomplishments
- Fundamentals of accounting course
- Introduction to bookkeeping and accounting course
- Forensic psychology course
- Starting with psychology course
Certification
- EtonX certified
- Pixl Edge certified
- Bronze Award Senior Mathematical Challenge
- Jack Petchey Achievement Award
Languages
Romanian
Native language
English
Proficient
C2
French
Elementary
Timeline
Intern
Birkbeck, University of London
11.2024 - 03.2025
Intern
PossAbility
06.2024 - 05.2025
Administrative assistant
Society of Occupational Medicine
06.2024 - 10.2024
Receptionist
David Lloyd Leisure
10.2022 - Current
Operations assistant
David Lloyd Leisure
10.2022 - 04.2024
Spa host
David Lloyd Leisure
10.2022 - 04.2024
Student Observer
Dental Mentor
08.2021 - 02.2022
Retail Assistant
Boots UK
07.2019 - 07.2019
Bachelor of Science - Psychology & Criminology
City University London
10/2022 - 05/2025
A-Levels -
Mill Hill County High School
GCSEs -
Holy Family Catholic School
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