Assisted in the recruitment process for hiring quality staff members.
Identified potential risks and mitigated them through proactive measures.
Managed daily operations to increase productivity.
Delegated tasks appropriately, achieved balanced workload among team members.
Ensured smooth operations with regular maintenance checks.
Monitored employee attendance records for maintaining discipline within the team.
Organised team resources, resulted in improved project timelines.
Facilitated monthly training sessions for enhanced staff performance.
Oversaw inventory management to avoid any shortage or excess stock issues.
Encouraged open dialogue amongst team members, promoted an inclusive work environment.
Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
Night Club Manager
Annabel Birley Club
London
01.2022 - 02.2024
Maximised employee morale and corrected performance issues according to established standards.
Diminished financial discrepancies by accurately recording transactions while verifying daily bar staff receipts.
Monitored supply levels and generated purchase orders to replenish and maintain bar inventory.
Streamlined productivity initiatives through compliance with restaurant protocols.
Developed and maintained staff to provide hospitable, professional service while adhering to policies and business initiatives.
Minimised loss and misuse of equipment through proper supervision and staff training.
Championed 100% guest satisfaction by providing excellent dining experience.
Established positive relationships with guests and employees, creating positive, energetic environment.
Developed new craft cocktails and seasonal offerings inspired by industry trends and patron suggestions.
Recruited and trained top talent, connecting with qualified candidates through job boards and social media posts.
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Head Bartender
Annabel birley club
London
01.2021 - 12.2022
Bartender
Annabel Birley club
london
04.2019 - 01.2021
Made product recommendations to customers based on preference, food pairings and special promotions.
Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
Greeted and seated guests to establish prompt, high quality service.
Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
Bar Supervisor
Blues Kitchen Shoreditch
london
10.2018 - 04.2019
Bartender
Hoxton Hotel Holborn
london
09.2018 - 10.2018
Bar Manager
Columbo group/Paradise
London
03.2017 - 03.2018
Followed safe serving requirements and kept list of available ride services for inebriated customers.
Diminished financial discrepancies by accurately recording transactions while verifying daily bar staff receipts.
Developed and maintained staff to provide hospitable, professional service while adhering to policies and business initiatives.
Maintained facility compliance with health codes, sanitation requirements and licence regulations.
Increased revenue by promoting additional items and assisting with beverage menu creation.
Trained Front of House (FOH) staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
Established positive relationships with guests and employees, creating positive, energetic environment.
Minimised loss and misuse of equipment through proper supervision and staff training.
Recruited and trained top talent, connecting with qualified candidates through job boards and social media posts.
Monitored supply levels and generated purchase orders to replenish and maintain bar inventory.
Head Bartender
Darwin and wallace
London
01.2015 - 02.2017
Processed cash, credit card and voucher payments using POS terminals.
Delivered quality food and beverage service to over [Number] guests per shift.
Maintained facility compliance with health codes, sanitation requirements and licence regulations.
Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
Elevated customer service by training staff, optimising restaurant operations and efficiently resolving order issues.
Monitored supply levels and generated purchase orders to replenish and maintain bar inventory.
Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
Conducted regular counts of bar stock, promptly ordering low-stocked supplies.
Inputted orders into POS system quickly and accurately during peak periods.
Bartender
Darwin and Wallace
london
04.2014 - 08.2014
Made product recommendations to customers based on preference, food pairings and special promotions.
Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously.
Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
Received orders from wait staff and delivered beverages to guests.
Re-Recording Mixer/Sound Editor at Conduit Post LLC / Superjacket ProductionsRe-Recording Mixer/Sound Editor at Conduit Post LLC / Superjacket Productions