Jack Ahern
London,Enfield
Summary
Enthusiastic hobbyist eager to integrate passion for tabletop gaming and the Warhammer universes into professional endeavors.
Overview
7
7
years of professional experience
Work History
Administrative Officer
Brooke Street - Ministry of Justice
Holborn
10.2024 - Current
- Trusted front-facing employee with extensive experience in customer relations through communications via phone and email.
- Nominated for an internal award for work ethic and dedication.
- Handled daily office activities, including data entry and database auditing, maintaining smooth operations.
- Offered high levels of administrative support to managers, ensuring smooth running of business operations.
- Sorted and distributed incoming mail and communications.
Supermarket Assistant
Waitrose & Partners
Enfield
11.2019 - 01.2024
- Managed customer complaints to reach positive resolution, escalating to supervisor as appropriate.
- Assisted customers by answering queries, showing them to stock location and managing complaints.
- Maintaining in-depth understanding of store product range to provide advice and recommendations when required by staff or customers.
- Assisted delivery drivers in unloading stock into warehouses.
- Managed the efficient unloading and stacking of store items onto store shelves, freezers, fridges.
- Conducted regular stock counts in warehouses and on store shelves to assess stock required within next supermarket order.
Education
Bachelor of Arts (Honours) - Politics and International Studies
University of Warwick
Coventry, COV 04.2001 -
A-Levels -
Enfield Grammar School
Enfield, ENF 2019 - 2021
Skills
- Verbal communication
- Customer service
- Event planning
- Dedicated team player
Languages
English
First Language
Accomplishments
- 3 Levels of Duke of Edinburgh Awards, Bronze - Gold
- Jack Petchy Award for Outstanding service in Volunteering
- NCS Graduate
- Volunteer Police Cadet Squad Leader - Leading and organising volunteering in my local community.
References
Waitrose and Partners Referencing:
- PH: 0345 610 0370
- Website: https://www.johnlewispartnership.co.uk/meta/employee-reference.html
Timeline
Administrative Officer
Brooke Street - Ministry of Justice
10.2024 - Current
Supermarket Assistant
Waitrose & Partners
11.2019 - 01.2024
Bachelor of Arts (Honours) - Politics and International Studies
University of Warwick
04.2001 -
A-Levels -
Enfield Grammar School
2019 - 2021