Cory Corr
CUSTOMER SERVICE AND SALES REP
Morecambe
Summary
Motivated professional with seven years of diverse work experience, excelling in customer service and maintaining organized administrative processes. Proven team player with strong communication, problem-solving skills, and a quick learning ability. Seeking to leverage these strengths in a challenging customer service or administrative role.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
STIHL
01.2025 - 06.2025
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Admin and customer service assistant
David Grays
01.2024 - 01.2025
- Provided comprehensive administrative support, ensuring efficient sales and order processing.
- Delivered exceptional customer service by responding to inquiries regarding pesticides and herbicides via phone and email.
- Processed local and interstate shipping orders, managing stock, handling financial transactions, and preparing shipments.
- Utilized Triumph administration software to generate sales quotes, process sales orders, and convert them to invoices, demonstrating proficiency in CRM systems.
- Managed purchase orders from companies, maintaining clear and effective communication with customers and suppliers.
Welder & Fabricator
Solution Steel
01.2024 - 01.2024
- Fabricate steel cages for telecommunications tower structures, adhering to precise specifications and safety standards.
- Proficiently operate and maintain workshop equipment, including angle grinders, band saws, table drills, overhead cranes, and forklifts.
- Execute welding and fabrication tasks with a focus on quality and efficiency, contributing to project timelines.
Finisher and customer service assistant
Design & Form
01.2022 - 01.2024
- Executed precision sanding and finishing of newly molded bathtubs, utilizing various abrasive grades to eliminate imperfections and achieve a flawless surface.
- Applied multiple gel coat layers and performed meticulous polishing to ensure products met stringent quality standards for international distribution.
- Provided direct customer service by efficiently handling phone and email inquiries, processing orders, and coordinating shipments.
- Demonstrated strong attention to detail and quality control in both production and customer interactions.
Printer Machine Operator
Standfast & Barracks
01.2021 - 01.2022
- Operated advanced, high-volume fabric printing equipment, producing thousands of meters of textiles featuring diverse color palettes, intricate designs, and prominent brand logos, including NEXT and Ralph Lauren.
- Maintained consistent print quality and efficiency to meet stringent production demands.
- Maintained a clean, organized workspace for efficient operation of all printing tasks.
Education
Construction Engineering
Lancaster And Morecambe College
Morecambe, United Kingdom 1 2016 - 1 2018
MIG Welding Level 1 City & Guilds - Construction Engineering
Preston College
Preston, United Kingdom 01.2019 - 1 2021
High School - Maths, English, Science
Heysham High School
Morecambe, United Kingdom 01.2011 - 1 2016
Skills
-Customer service communication
-Data management expertise
-Equipment operation expertise
-Effective communication
-Problem-solving
-Active listening
-Product knowledge
-Time management
-Critical thinking
-Team collaboration
-Computer proficiency
References
Available upon request
Timeline
Customer Service Representative
STIHL
01.2025 - 06.2025
Admin and customer service assistant
David Grays
01.2024 - 01.2025
Welder & Fabricator
Solution Steel
01.2024 - 01.2024
Finisher and customer service assistant
Design & Form
01.2022 - 01.2024
Printer Machine Operator
Standfast & Barracks
01.2021 - 01.2022
MIG Welding Level 1 City & Guilds - Construction Engineering
Preston College
01.2019 - 1 2021
High School - Maths, English, Science
Heysham High School
01.2011 - 1 2016
Construction Engineering
Lancaster And Morecambe College
1 2016 - 1 2018
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