Summary
Overview
Work history
Education
Skills
Timeline
Generic

Corrina Tuffin

London Colney,Hert

Summary

A self-motivated and focused facilities manager with over 20 years extensive experience in workplace services. These include strength in driving performance, reducing inefficiencies, maintaining safety and compliance standards. Overseeing building operations effectively and delivering excellence.

I have a successful record of multiple workplace projects, working to deadlines whilst keeping customer experience key.

My wide experience and broad knowledge of building management has allowed me to build relationships with multiple contractors and organisations which I could draw on in the future.

I have leadership and management experience which I have been commended on; I’m keen to develop this further within a new role.

Overview

28
28
years of professional experience

Work history

Facilities Manager

Channel 4
City of London
02.2024 - 06.2025
  • Company Overview: CBRE
  • Ensuring business policies and procedures are effectively communicated and implemented within contract
  • Ensuring all QHSE policies are implemented on site and reporting requirements are met fully
  • Working alongside Channel 4 H&S team to ensure a safe and healthy work environment
  • Work with the client FM where applicable & procurement to identify service improvements and identify savings.
  • People and team management of cleaning, front of house, support staff, security & event management, ensuring that all site roles are staffed by fully competent teams and that effective succession planning arrangements are in place.
  • Event managing, ensuring that an exceptional guest experience is provided to all staff and guests.
  • Producing monthly management reports in accordance with the needs of the business
  • Working with other operational managers to ensure the collaborative development of the business, effective teamworking, and support to colleagues
  • Continually developing a strong customer relationship by listening to and satisfying customer
  • Managing major work programmes on site, acting as the liaison point for all parties involved
  • Ensuring that the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets
  • Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of the building
  • Meeting sustainability goals across the contract

Workplace Manager

Farrer & Co
08.2023 - 02.2024
  • Company Overview: CBRE
  • Responsible for the day-to-day site operations, and deputy to the account manager
  • Establish and maintain safe systems of work, working with the QHSE team to maintain the reporting procedure for all accidents and near misses.
  • Train and support the Workplace site team, supporting the roles during absence and times of high workload
  • Compiling a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best work experience each day
  • Carry out weekly quality floor checks with the Account Manager to ensure the daily floor are to the agreed standard.
  • To support with QHSE inductions and management of training for client staff
  • Collaborating with IT and Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs.
  • Preparing a monthly report to show progress and innovation suggestions.
  • Fostering a team spirit on site via daily and weekly meetings to ensure all departments are communicating to each other around key times or events (Meeting room Set ups for example)
  • Preparation, control and monitoring the service agreement in accordance with the client’s budgetary agreement
  • Conducting daily preventative maintenance checks on all office equipment
  • To keep up to date with industry innovations and with the on-site management team
  • Understanding, anticipating and deliver customer needs whist building effective relationships
  • Ensure fire and any other evacuations are carried out on a regular basis in accordance with the health and safety requirements

Assistant Facilities Manager

BBC studios
Borehamwood, Hertfordshire
01.2011 - 08.2023
  • Company Overview: Mite
  • Vast experience in Maximo facilities system, Prioritising work orders to ensure that they are not breeched or overdue and completed within SLA.
  • Monthly client/stakeholder meetings
  • QHSE audits
  • Working closely with all production heads to ensure all ad-hoc filming requirements are met; RAMS & method statements are reviewed and film permits are complete.
  • Building relations with the local EHO to mitigate any complaints and disruption to the residents regarding late outside filming and stunt works.
  • Site inductions for all contractors on site, as well as site familiarization.
  • Conference room management.
  • Weekly cleaning and housekeeping audits with heads of cleaning to trouble shoot any potential issues.
  • Bi yearly whole site organization of fire drills.
  • Daily building walk throughs and catch ups with key customers on site ensuring any issues raised are dealt with according to company standards.
  • Full knowledge of access control/issuing of I.D passes and room bookings.
  • Waste management
  • Hazard reporting
  • Herts

Facilities Coordinator

BBC studios
03.1997 - 01.2011
  • Company Overview: Multi–West London sites
  • Multi-site co-ordination covering 5 West London BBC buildings.
  • First point of contact for each key customer on site.
  • Weekly catch-up meetings with each key customer on sites, to ensure security, cleaning and engineering standards are being met as well as any ad-hoc requests that are being made.
  • Recognise that each building is unique with different customer requirements and operational needs.
  • Weekly audit inspections, with the heads of cleaning, security, and engineering.
  • Onsite point of contact for contractors/project leaders.
  • Working closely with the EHO to ensure noise and filming requirements are met to local standards.
  • Ensure good understanding and management of stakeholder requirements.
  • Interpersonal and communication skills.
  • Time management.
  • Bi yearly organisation and planning of fire drills to fit round filming demand.


Education

Skills

  • Energy efficiency strategies
  • Service level agreement enforcement
  • Facility maintenance knowledge
  • Health and Safety
  • Fire safety protocols
  • Building systems understanding
  • Time management mastery
  • Environmental health regulations compliance
  • Sustainability initiatives implementation
  • Performance Management
  • Engaging leadership style
  • Customer service-driven
  • Team direction
  • Health and Safety Compliance
  • Employee training
  • Leadership skills
  • Risk Management

Timeline

Facilities Manager

Channel 4
02.2024 - 06.2025

Workplace Manager

Farrer & Co
08.2023 - 02.2024

Assistant Facilities Manager

BBC studios
01.2011 - 08.2023

Facilities Coordinator

BBC studios
03.1997 - 01.2011

Similar Profiles

Create profile
Corrina Tuffin