Cornelia Parker
Maidstone,Kent
Summary
Organised and dependable Senior Export Coordinator with 25 years of experience. Successful at managing multiple priorities with positive attitude. Thrives under pressure and adapts to challenges with ingenuity and resilience. Willing to take on greater responsibilities to meet team goals.
Overview
35
35
years of professional experience
2
2
years of post-secondary education
Work History
Senior Export Co-ordinator
Sico Europe
Lympne, Kent
04.2011 - Current
- Manage entire export process, including quotes, order processing, duties, and freight.
- Coordinate with internal departments, suppliers and freight forwarders for seamless export operations.
- Ensure compliance with international trade regulations and customs requirements
- Schedule shipments, negotiated freight rates, and monitored transportation arrangements.
- Manage coordination efforts to guarantee accurate and prompt warehouse loading of exports.
- Manage international customer interactions, provided shipping updates and addressed export order concerns.
- Coordinate communication between suppliers, customers and transporters for smooth transactions.
- Manage export documentation process, ensuring compliance with international trade regulations.
- Organise international shipments and liaised with freight forwarders for timely delivery.
- Ensure accuracy of export documents through meticulous review before release,
- Track all export consignments meticulously, ensuring transparency in operations.
- Pricing, quotations and negotiations of freight movements.
- Monitor door-to-door shipments to confirm timely and accurate delivery.
- Ensure timely delivery by coordinating with shipping companies and freight forwarders.
- Improve cross-department communication by organising regular meetings for updates on export regulations.
- Kept up-to-date on latest import and export regulations to enforce compliance.
- Follow correct customs clearance procedures for exporting and importing goods.
- Resolve discrepancies in shipping documents for smoother transactions.
- Check import and export invoices against sales contracts to ensure accuracy.
- Prepare necessary paperwork for international shipments, resulting in streamlined operations.
- Worked closely with warehouse teams to ensure accurate cargo handling and delivery instructions.
- Assist with tariff classification of goods to avoid potential disputes or penalties.
- Manage database updates regularly, ensuring real-time information availability for team members.
- Monitor changes in export laws with due diligence, keeping company policies up-to-date.
- Liaise frequently with logistics providers, fostering better relationships and service levels.
- Coordinate inspections of consignments, ensuring adherence to quality standards and regulations.
- Handle queries from customers regarding status of their shipments promptly, improving customer satisfaction levels.
- Prepare array of required shipping documents including bills of lading and certificates of origin, enhancing overall operational efficiency.
- Maintained strong relations with carriers, aiding quick resolution of any unexpected issues during transit.
- Maintain compliance with reporting requirements with timely submission of customs documentation.
- Handle day-to-day import and export activity with freight forwarders, maintaining outstanding levels of accuracy.
- Provide in-house advice and guidance on import and export queries.
- Verified shipments against documents to maintain accuracy.
- Facilitated import and export functions in compliance with HMRC standards.
- Help clients navigate complex international shipping systems, comply with regulations and avoid shipping delays.
- Organised international shipments and liaised with freight forwarders for timely delivery.
- Managed export documentation process, ensuring compliance with international trade regulations.
- Negotiated rates with courier services to ensure cost-effective operations.
- Assisted sales team in preparing cost estimates for potential clients.
- Facilitated cross-departmental collaboration for efficient execution of export plans.
- Adapted quickly to changes in international trade policies, ensuring business continuity amidst uncertainty.
- Strengthened customer trust by addressing their queries and concerns regarding exports promptly and efficiently.
- Tracked all export consignments meticulously, ensuring transparency in operations.
- Maintained excellent customer relationships by organising payments or transactions on behalf of clients, such as freight charges.
- Adhered to destination-specific documentation requirements.
- Processed all export requests from client or line manager.
- Followed correct customs clearance procedures for exporting and importing goods.
- Coordinated and resolved shipping details in English and German.
International Business Executive
Rapesco Office Products
Sevenoaks, Kent
04.2008 - 03.2011
- Organised international shipments, increasing customer satisfaction rate.
- Maintained records of all export transactions for audit purposes.
- Coordinated with overseas agents for smooth execution of shipments.
- Handled client queries promptly, resulting in improved customer retention rate.
- Prepared sales contracts and invoices, ensuring accuracy and transparency in all dealings.
- Monitored changes in export regulations to prevent non-compliance penalties.
- Reviewed packaging specifications to meet international shipping requirements.
- Implemented cost-effective shipping methods, reducing overall expenses significantly.
- Provided excellent customer service, resulting in repeat business from clients abroad increased sales by 80%.
Export Co-ordinator
Halls Garden Products
Aylesford, Kent
04.1999 - 03.2008
- Coordinated with suppliers for timely delivery of goods.
- Managed transportation schedules to ensure prompt deliveries.
- Maintained accurate records, ensuring transparency in processes.
- Liaised with warehouse staff for effective space utilisation.
- Negotiated shipping rates, reducing operational costs.
- Tracked shipments using advanced logistics software tools.
- Arranged necessary customs paperwork for international deliveries.
- Resolved logistical issues promptly, minimising disruptions in operations.
- Collaborated with sales team to manage product availability during peak periods.
- Prepared logistics documentation, including shipping manifests and customs clearance forms.
- Coordinated logistics operations according to stakeholder, supplier and client needs.
- Liaised with customers and other departments to plan timely transportation of goods.
Export Sales Administrator
Weidmuller/Enklosures Ltd, Sheerness
Sheerness, Kent
12.1994 - 03.1999
- Improved customer satisfaction by handling all sales queries swiftly and efficiently.
- Delivered outstanding administrative support for smooth sales operations.
- Managed client database to ensure accurate record-keeping.
- Coordinated with the sales team, enhancing overall productivity.
- Ensured prompt delivery of orders, leading to increased customer loyalty.
- Updated company's CRM regularly, enabling accurate tracking of leads and customers.
- Assisted in the preparation of sales presentations, contributing to successful pitches.
- Facilitated smooth running of sales department by tackling administrative tasks promptly.
- Handled direct mail campaigns successfully reaching targeted audience.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Enhanced new business acquisition through strategic networking and lead generation.
Senior Account Representative
American Express Global Business Travel
Brighton, Brighton and Hove
08.1989 - 09.1993
- Enhanced client relationships by providing insightful account management and strategic consultancy.
- Developed comprehensive business strategies for the maximisation of growth potential.
- Ensured seamless service delivery through efficient project coordination.
- Delivered exceptional customer service to ensure high client satisfaction levels.
- Participated in networking events, establishing valuable industry contacts.
- Supported front-line sales teams with well-coordinated administrative operations.
Education
Diploma of Higher Education - Hotel Management
Hotelfachschule Hamburg
Hamburg 09.1984 - 09.1986
Skills
- International shipping knowledge
- Export regulation understanding
- Customs documentation expertise
- Customer relationship building
- Product classification knowledge
- International trade laws familiarity
- Purchase order preparation
- Tariff classification
- Shipment tracking
- Import and Export compliance
- Client liaison
- Order processing efficiency
- Shipment tracking experience
- Financial acumen
- Invoicing
- Managing insurance claims
- Freight logistics
- Problem resolution aptitude
- Shipment planning
Affiliations
- Yoga, Plants.
Languages
English
Fluent
German
Native
References
References available upon request.
Timeline
Senior Export Co-ordinator
Sico Europe
04.2011 - Current
International Business Executive
Rapesco Office Products
04.2008 - 03.2011
Export Co-ordinator
Halls Garden Products
04.1999 - 03.2008
Export Sales Administrator
Weidmuller/Enklosures Ltd, Sheerness
12.1994 - 03.1999
Senior Account Representative
American Express Global Business Travel
08.1989 - 09.1993
Diploma of Higher Education - Hotel Management
Hotelfachschule Hamburg
09.1984 - 09.1986
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