
Versatile team member offering 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. I have also developed great communication skills through my coaching roles and know how to deal with tough customers
Coaching and mentoring initiatives
Team leadership and coaching
Active listening strengths
Developed outstanding verbal communication and active listening skills, which promoted better responses to callers and boosted call intake by [Number]%
Customer assistance
Payment collection