Summary
Overview
Work history
Education
Timeline
Generic

Corinne Longland-Malam

Leiston,Suffolk

Summary

Senior operational leader with extensive experience across dementia support, health and social care and complex stakeholder systems.

Brings strong project oversight, reporting and performance management skills, with a proven ability to translate research insight into operational delivery and system change. Experienced in cross‑directorate and cross‑sector working, strengthening partnerships across health and voluntary sectors to drive inclusive engagement and widen access for underserved communities.

A compassionate, values‑led leader known for developing high‑performing teams, providing expert guidance, and building trust across organisational boundaries to maximise impact, visibility and participation in life‑changing dementia initiatives.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work history

Local Services Manager

Alzheimer’s Society
Home Based, Suffolk
2022.04 - Current
  • Provide senior operational leadership for dementia support services, ensuring safe, ethical and compliant delivery aligned with governance, safeguarding, data protection and quality standards.
  • Project Lead for an internal Primary Care pilot, acting as operational and partnership lead with a local NHS Trust and Primary Care partners; led service design, implementation, reporting and evaluation, translating PriDem research into clear operational aims and reframing the dementia diagnosis pathway.
  • Line manage and develop multidisciplinary teams, embedding a values-led, inclusive culture and supporting professional development, supervision and performance appraisal.
  • Oversee service performance, KPI monitoring and reporting, translating data and insight into clear updates for senior leaders, commissioners and stakeholders.
  • Played an integral role in tendering, service mobilisation and transition, including staff consultation, stakeholder engagement and adaptation of service models to meet contractual requirements.
  • Build and maintain strong system-level partnerships across health, local authorities, voluntary sector and wider stakeholders, influencing across organisational boundaries.
  • Represent Alzheimer’s Society at strategic meetings, partnership boards and external forums, contributing expert insight and promoting collaboration.

Project Management Officer

Suffolk County Council
Ipswich, Suffolk
2021.04 - 2022.04
  • Managed multiple high-exposure programmes within Children and Young People’s Services, coordinating delivery across internal teams and external partners.
  • Produced detailed reporting, analysis and updates to inform strategic decision-making by senior leaders.
  • Balanced competing priorities, risks and dependencies to ensure milestones and outcomes were achieved.

Life Coach

Self-Employed
2019.05 - 2021.01
  • Improved client self-awareness by conducting insightful coaching sessions.
  • Used therapeutic listening skills to foster an environment of trust and respect.
  • Advanced personal development with bespoke coaching methodologies.

Business Development Manager

University of Suffolk
Ipswich, Suffolk
2018.07 - 2020.03
  • Managed and developed key strategic accounts, including the NHS as one of the University’s largest partners, driving increased employer engagement and uptake of Higher and Degree Apprenticeship programmes.
  • Proactively secured new apprenticeship opportunities through targeted relationship building with prospective employer partners.
  • Designed and delivered employer engagement events to raise awareness of the University’s apprenticeship offer, strengthen relationships and generate new leads.

NEACO County Coordinator

University Of Suffolk
Ipswich, Suffolk
2017.11 - 2018.07
  • Coordinated and led delivery of the Suffolk strand of the NEACO project, managing programme activity in line with the operational plan to support widening participation in higher education.
  • Developed and implemented a structured framework of progressive Information, Advice and Guidance (IAG), working collaboratively to raise aspirations and increase applications to higher education from underrepresented groups.
  • Line managed and supervised a geographically dispersed team of six Higher Education Champions, coordinating county‑wide outreach activity across Suffolk, including Bury St Edmunds, Lowestoft and Great Yarmouth.

Senior Events Manager

Easton Grange Wedding Venue
Easton, Suffolk
2016.09 - 2017.10
  • Directly responsible for managing up to 80 events a year; overseeing staff; operational management and ensuring the smooth running of the weddings.

Health & Wellbeing Project Manager

Ipswich Borough Council
Ipswich, Suffolk
2015.12 - 2016.09
  • Planned and managed the Council’s Health & Wellbeing projects, working in partnership with the Clinical Commissioning Group and wider public health stakeholders.
  • Developed public health initiatives and supported funding bids, maintaining awareness of funding opportunities and contributing to successful project development.

Senior Community Safety Officer

Ipswich Borough Council
Ipswich, Suffolk
2015.02 - 2015.12
  • Represented Ipswich Borough Council on the programme of activity around issues such as Health & Wellbeing, domestic abuse & hate crime and the jointly funded PCSO work in Ipswich.

Operational Coordinator

Anglia Care Trust
Martlesham, Suffolk
2013.09 - 2015.01
  • Coordinated delivery of Suffolk’s Troubled Families Initiative, ensuring positive outcomes through effective service oversight, monitoring and evaluation.
  • Led on safeguarding and quality assurance, ensuring timely, high‑standard responses for children, young people and adults, and providing clear performance information to stakeholders.
  • Provided structured supervision, appraisals and day‑to‑day people management for staff and volunteers, supporting performance and consistency in service delivery.

Intensive Support Outreach Officer

Anglia Care Trust
Martlesham, Suffolk
2011.08 - 2013.09
  • Provided an intensive support service to families identified as being at risk of not reaching their full potential
  • Acted as Lead Professional and coordinated the delivery of the actions agreed by the practitioners.

Education

Apprenticeship - Senior Leader

BPP
London
2025.10 -

Certificate of Higher Education - Coaching

University of Cambridge
Cambridge
2017.08 - 2019.01

NVQ Level 3 - Heath and Social Care

West Suffolk College
Bury St Edmunds, Suffolk
2009.09 - 2010.07

Bachelor of Science - Counselling and Therapeutic Studies

Leeds Beckett University
Leeds
2001.09 - 2004.06

Timeline

Apprenticeship - Senior Leader

BPP
2025.10 -

Local Services Manager

Alzheimer’s Society
2022.04 - Current

Project Management Officer

Suffolk County Council
2021.04 - 2022.04

Life Coach

Self-Employed
2019.05 - 2021.01

Business Development Manager

University of Suffolk
2018.07 - 2020.03

NEACO County Coordinator

University Of Suffolk
2017.11 - 2018.07

Certificate of Higher Education - Coaching

University of Cambridge
2017.08 - 2019.01

Senior Events Manager

Easton Grange Wedding Venue
2016.09 - 2017.10

Health & Wellbeing Project Manager

Ipswich Borough Council
2015.12 - 2016.09

Senior Community Safety Officer

Ipswich Borough Council
2015.02 - 2015.12

Operational Coordinator

Anglia Care Trust
2013.09 - 2015.01

Intensive Support Outreach Officer

Anglia Care Trust
2011.08 - 2013.09

NVQ Level 3 - Heath and Social Care

West Suffolk College
2009.09 - 2010.07

Bachelor of Science - Counselling and Therapeutic Studies

Leeds Beckett University
2001.09 - 2004.06
Corinne Longland-Malam