Accomplished OD, Improvement, Business Analysis and Change Management professional, with experience in driving Transformation and operational efficiency within public sector organisations. Expertise in process mapping, activity analysis, complex change management, Target Operating Model design, service redesign and system implementation (Oracle Fusion). Passionate about delivering impactful change though improved processes, insightful data and behavioural change to enhance service delivery whilst reducing costs. Committed to working with organisations to create collaborative working, transfer knowledge and skills and build continuous improvement and innovation into every day working.