Accomplished professional with expertise in inventory control, process improvement strategies, and policies and procedures implementation. Proven ability to build strong relationships and thrive in high-pressure environments. Demonstrated success in staff development, performance management, and problem-solving. Adept at organisation and time management, multitasking, and self-motivation. Proficient in RFID technology with a focus on enhancing operational efficiency.
Hi, I’m
Corinne Baldrick
London
Summary
Overview
16
years of professional experience
Work history
BurberryLondon, England
Operations manager
01.2022 - Current
Job overview
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Monitored health and safety measures for guaranteed compliance.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Streamlined processes to improve and optimise office operations.
- Analysed performance and compliance which has led this particular store to reaching outstanding KPI's which is currently the top performing store operationally.
ralph laurenlondon, london
Operations Manager
01.2018 - Current
Job overview
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
- Supported company growth by working constructively with sales team members, generating new business opportunities.
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Achieved maximum performance across safety, maintenance and production metrics.
Zaralondon, london
Overnight Operations Manager
01.2011 - 03.2016
Job overview
- Processing deliveries inbound
- Managing night team productivity to ensure deadlines are met
- Replenishment
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
The stinglondon, london
Stockroom Supervisor
01.2011 - 01.2016
Job overview
- Located and retrieved requested products on shop floor and in storage areas.
- Liaised between purchasing and store teams to resolve stock issues.
- Optimised efficiency of stock operations using data from hand-held scanners.
- Adapted to changing demands and seasonal trends.
- Blocked and faced-up products on shelves and displays to meet visual merchandising standards.
- Investigated missing items, discrepancies and losses.
- Established cycle count methods to reduce full stock-take frequency.
- Completed 2 stock counts each week, ensuring complete accuracy.
- Tracked stock availability levels to drive sales and team performance.
- Maintained neat and clean store areas in line with health and safety policies.
Tedbakerlondon, uk
Stockroom Manager
01.2009 - 01.2011
Job overview
- Maintained high levels of stock quality, implementing procedures to decrease stock damage.
- Analysed inventory processes and implemented strategic improvements.
- Maintained neat and clean store areas in line with health and safety policies.
- Served as key holder and implemented fire and security procedures.
- Investigated missing items, discrepancies and losses.
- Tracked stock availability levels to drive sales and team performance.
- Managed stock rotations to balance inventory of perishable products and minimise wastage.
- Located and retrieved requested products on shop floor and in storage areas.
Education
St.cecilias CollegeLondonderry
A-Levels from MUSIC, DRAMA & ICT
03.2000
University overview
- Completed professional development in Airline management
- Completed professional development in Retail (NVQ)
- Awarded - Polo Player (based on brand cultural focus areas for Ralph Lauren)
- Awarded - Team player for store
- Awarded - Top performer in Operations team
Skills
- Policies and procedures implementation
- Organization and Time Management
- Self-Motivated
- RFID Technology
- Quality control procedures
- Administrative procedures
- Organisational development
- Inventory management systems
- Performance monitoring
- Health and Safety regulations
- Leadership development
- Facility management
- Invoicing
Accomplishments
Accomplishments
- Collaborated with team of Geneva W& J in the development of their portfolio to share with the company
- Achieved a consistent shrink loss of below 0.2%
- Supported with developing SOP's for store trainings
- Supported with being the store advocate
Timeline
Operations manager
Burberry
01.2022 - Current
Operations Manager
ralph lauren
01.2018 - Current
Overnight Operations Manager
Zara
01.2011 - 03.2016
Stockroom Supervisor
The sting
01.2011 - 01.2016
Stockroom Manager
Tedbaker
01.2009 - 01.2011
St.cecilias College
A-Levels from MUSIC, DRAMA & ICT
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