Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
CORINA GABRIELA MARIEAN

CORINA GABRIELA MARIEAN

Romford,Havering

Summary

Passionate Head Waitress with extensive hospitality and service experience. Friendly and enthusiastic to provide welcoming, attentive customer environments. Positive with a can-do attitude for adaptable team support. Confident student with excellent interpersonal and organisation skills seeks Head Waitress position. Energetic and proactive for positive, professional customer care. Leads by example to motivate high-performing service teams. Detail-focused Head Waitress committed to maintaining exceptional service, cleanliness and brand standards. Builds rapport quickly to maximise customer comfort and deliver first-class hospitality experiences. Confident leader, aiding productivity through dedicated teamwork. Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations. Motivated [Job Title] with [Number] years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record. Dedicated [Job Title] highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Passionate [Job Title] with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work history

Waitress supervisor

Bill”s Covent Garden
City of London
03.2023 - 11.2023
  • Trained, coached and mentored [Number] new staff to harness menu knowledge and effectively upsell.
  • Strategically delegated tables amongst team of [Number], monitoring service quality and guest satisfaction levels.
  • Trained team in reservation and point-of-sale systems, leveraging mastery of OpenTable and Lightspeed POS.
  • Demonstrated exceptional and up-to-date knowledge of menu items and daily specials when managing guest queries.
  • Quickly established positive rapport with customers to elevate guest experience and maximise upselling opportunities.
  • Facilitated effective communication between kitchen staff and waiting staff to relay menu updates and process changes.
  • Enforced consistent compliance with HACCP and Covid-19 protocols to reduce health risks.
  • Provided constructive feedback to drive performance of waiting staff through regular 1:1 and team meetings.
  • Followed food hygiene and safety procedures in line with requirements.

Babysitter

Mamber of family
Romania
05.2020 - 07.2021
  • Maintained clean, safe play environments, ensuring first-class child safety, security and wellbeing.
  • Minimised parents' clean up times, helping with light housekeeping, laundry, dishwashing and vacuuming.
  • Arrived at agreed locations on-time and ready to work for reliable service.
  • Ensured children were put to bed promptly after bath and bottle, to exact times specified by parents.
  • Maintained appropriate control of children through confident communication and positive encouragement.
  • Accompanied children to parks and play spaces, providing diligent supervision for maximised child safety.
  • Cared for children and completed associated household tasks with professionalism and efficiency.
  • Supervised children's homework assignments, assisting with difficult tasks to support educational goals.
  • Communicated with parents regularly, providing comforting updates on child's happiness, safety and wellbeing.
  • Planned and guided age-appropriate tasks, including reading, crafts, baking and games.
  • Followed parent's instructions to maintain routines and schedules.
  • Planned activities, games and art projects for both outdoor and indoor play, engaging children in exploration and creativity.
  • Washed dishes and performed light household tasks to keep home tidy and orderly.

Education

Diploma of Higher Education - Food Industry

”Edmond Nicolau” Technical College
Romania,Braila
09.2015 - 06.2019

Skills

  • Customer service
  • Opening and closing procedures
  • Capacity management
  • Service level evaluations
  • Food service
  • Highly responsible and reliable
  • Strong communication
  • Fine dining experience
  • Efficient under pressure
  • Order recall
  • Guest rapport
  • Bar cleaning and maintenance
  • Cleaning requirements
  • Reservation management
  • Organised and reliable

Languages

English
Advanced

Timeline

Waitress supervisor

Bill”s Covent Garden
03.2023 - 11.2023

Babysitter

Mamber of family
05.2020 - 07.2021

Diploma of Higher Education - Food Industry

”Edmond Nicolau” Technical College
09.2015 - 06.2019
CORINA GABRIELA MARIEAN