Corina A. Medina
London
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and ready to help team achieve company goals.
Overview
29
29
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Massage Therapist
Equilibrium Acupuncture
London
01.2016 - 07.2018
- Health acupuncture and Chinese medicine, Equilibrum acupuncture and Chinese medicine – London
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Performed body scrub therapy on individuals with skin needing exfoliation or hydration using both salt and sugar scrubs and individualized oil selections.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief and relaxation effect.
- Advised athletes on areas of concern causing pain or predisposing to injury, instructing on warm-up and stretching techniques to relieve dysfunction and prevent injury.
Massage Therapist
Massage Envy Spa
Newport Beach
01.2011 - 01.2015
- Maintained client treatment records and designed long-term care programs for return customers.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
Massage Therapist
Hotel Ayres
Mission Viejo
01.2010 - 01.2011
- Maintained client treatment records and designed long-term care programs for return customers.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
Sales Clerk
Target
Costa Mesa
01.2007 - 01.2010
- Helped guests find items on the floor and operated the cash register
- Helped customers complete purchases, collecting payments and bagging purchases.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Presented, rotated and date-checked products to maintain company freshness standards.
- Processed payments and returns with accuracy and efficiency.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Opened and closed store by balancing cash registers and receipts.
Personal Housekeeping
Moda Kim
Bucharest
01.2002 - 01.2005
- Housekeeping business – Bucharest, Romania
- Cleaned houses, cooked and did grocery shopping for clients
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-to-day duties accurately and efficiently.
HousekeepingSupervisor
Cybersoft Srl Romania
Bucharest
01.1994 - 01.2001
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Customer Service Representative
01.1990 - 01.1992
- Answered phone, made appointments for clients and performed secretarial duties
Licensed Massage Therapist
The Spa Dolphin Square
London
06.2016 - 08.2022
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained care products inventory and inspected equipment and selling areas for stock checks and organization.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Implemented reflexology, manipulating feet of patients to relieve symptoms throughout body and restore total-body balance.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms and intensities to optimize relaxation.
- Performed body scrub therapy on individuals with skin needing exfoliation or hydration using both salt and sugar scrubs and individualized oil selections.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief and relaxation effect.
Receptionist
The Spa Dolphin Square
London
12.2021 - 08.2022
- Answered central telephone system .
- Confirmed appointments, communicated with clients and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Maintained confidentiality of information regarding clients and company.
- Provided callers with address, directions, company website and related information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone or postal mail.
Education
Massage Therapy Diploma - Health And Wellness
CNI College
Orange, CA 01.2008 - 01.2009
CPR and First Aid certification Massage Therapy Certification – State of California – Certification # 7967 - undefined
Travel And Tourism
UK College of Business And Computing
United KIngdom 02.2018 - 02.2023
Skills
Swedish massageChair massageHot stone massageAromatherapyReflexologyOncology massagePregnancy massageInfant massage Reiki 2 practitionerVolunteer ExperienceCNI College Wellness Center – Orange, CA 2008-2009Performed Swedish massage, reflexology and CNI Signature treatments on the publicCHOC Hospital – Orange, CA2008-2009Saddleback Hospital – Laguna Hills, CAProvided chair massage for the staff
Customer consultation
Prenatal Massage
Body Treatments
Reflexology
Hot Stone Massage
Customer/Client relations
Professional demeanor
Documentation and reporting
Customer and client relations
Verbal and written communication
Telephone skills
Timeline
Receptionist
The Spa Dolphin Square
12.2021 - 08.2022
Travel And Tourism
UK College of Business And Computing
02.2018 - 02.2023
Licensed Massage Therapist
The Spa Dolphin Square
06.2016 - 08.2022
Massage Therapist
Equilibrium Acupuncture
01.2016 - 07.2018
Massage Therapist
Massage Envy Spa
01.2011 - 01.2015
Massage Therapist
Hotel Ayres
01.2010 - 01.2011
Massage Therapy Diploma - Health And Wellness
CNI College
01.2008 - 01.2009
Sales Clerk
Target
01.2007 - 01.2010
Personal Housekeeping
Moda Kim
01.2002 - 01.2005
HousekeepingSupervisor
Cybersoft Srl Romania
01.1994 - 01.2001
Customer Service Representative
01.1990 - 01.1992