Corina Vasile
Isleworth
Summary
Detail-oriented professional with 10 years of experience in hospitality and team leadership, now pursuing to transit my career into Human Resources. Recently been awarded with Level 5 Associate Diploma in People Management (CIPD). I am eager to leverage my operational background and HR knowledge to contribute effectively to a dynamic HR team.
Overview
8
8
years of professional experience
Work history
Restaurant Breakfast Manager
Radisson Blu Hotel South Kensington
09.2024 - Current
- Managed daily operations for smooth restaurant functioning.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
- Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Delivered in-depth training to customer-facing staff, promoting strong service performance.
- Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
Head Lobby Host
The May Fair Hotel Radisson Collection
London, England
01.2023 - 09.2024
- Managed daily front of house operation tasks and targets to ensure operational excellence
- Billing and financial reporting processes, improving efficiency and accuracy
- Delivered exceptional customer service and supported high-value clientele.
- Corresponded promptly to online queries, improving guest relations.
- Created welcoming environment with friendly interactions and prompt service.
- Managed conflict resolution to maintain positive atmosphere.
Restaurant Floor Manager
Vanderbilt Edwardian Hotel, Scoff & Banter
07.2019 - 01.2022
- Increased customer satisfaction by 25% through staff performance improvements and feedback initiatives
- Implemented health and safety standards to ensure compliance and improve operational efficiency.
- Oversaw daily floor operations, ensuring a high level of service quality.
- Conducted interviews and hired competent restaurant staff, enhancing overall productivity.
- Facilitated communication between front-of-house and back-of-house teams for improved workflow coherence.
- Developed weekly work schedules, ensuring full coverage during peak hours.
- Monitored cash handling procedures, reducing discrepancies in financial reports.
- Enhanced customer satisfaction by promptly addressing and resolving complaints
Bar & Restaurant Supervisor
Crowne Plaza & Holiday Inn, Urban Brassiere 2AA
04.2018 - 07.2019
- Supervised staff schedules and performance evaluations, maintaining cohesive and productive team
- Introduced conflict resolution strategies, reducing disputes and fostering collaboration
- Ensured adherence to food safety and health regulations, achieving excellent audit results
- Coordinated daily operations, achieving consistent service quality and efficiency.
- Led team meetings, fostering positive work environment and strong teamwork.
- Handled cash transactions accurately, maintaining financial integrity of the establishment.
Restaurant Hostess
Gordon Ramsay Plane Food, Airport T5
Heathrow
01.2017 - 04.2018
- Provided exceptional customer service, leading to 10% increase in repeat business
- Coordinated seating arrangements and reservations to optimize dining room operations
- Assisted in training junior staff on service standards and operational procedures.
Education
Bachelor of Business Administration - Business Management
University of Bedfordshire
London Level 5 Associate Diploma in People Management - People Management And HR Development
CIPD
London 01.2025
Skills
- Problem solving
- Onboarding procedures
- Conflict resolution strategy
- Recruitment and staff scheduling
- Leadership and team management
- Strong communication and interpersonal skills
- Attention to detail and customer satisfaction focus
- Staffing coordination
- Basic employment law knowledge
- Proficient in Microsoft Office, Forth Hospitality, Opera Cloud, Opera PMS, and Magna
- Time-Management software operation
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Restaurant Breakfast Manager
Radisson Blu Hotel South Kensington
09.2024 - Current
Head Lobby Host
The May Fair Hotel Radisson Collection
01.2023 - 09.2024
Restaurant Floor Manager
Vanderbilt Edwardian Hotel, Scoff & Banter
07.2019 - 01.2022
Bar & Restaurant Supervisor
Crowne Plaza & Holiday Inn, Urban Brassiere 2AA
04.2018 - 07.2019
Restaurant Hostess
Gordon Ramsay Plane Food, Airport T5
01.2017 - 04.2018
Bachelor of Business Administration - Business Management
University of Bedfordshire
Level 5 Associate Diploma in People Management - People Management And HR Development
CIPD
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