Corina Palmer

• Issued claim forms to clients and courts to initiate legal proceedings and ensure accurate documentation.
• Liaised with enforcement officers to coordinate and execute necessary actions on cases.
• Communicated with customers via telephone and email to provide updates and address inquiries.
• Attached relevant documents to the case management system, maintaining accurate records for all cases.
• Took detailed instructions from clients regarding enforcement actions and ensured compliance with legal procedures.
• Performed general administrative duties, including document management, scheduling, and maintaining case files.

• Maintained files and filing systems, ensuring sensitive information remained confidential and organized.
• Managed calendars and schedules for both events and private bookings, coordinating logistics effectively.
• Prepared event materials, including flyers, menus, and other relevant documents to support event execution.
• Responded to phone calls and emails from clients, addressing inquiries, complaints, and requests promptly and professionally.

• Assisted clients in completing forms for services and benefits, ensuring clarity and accuracy.
• Adhered to strict data confidentiality policies to safeguard client information and maintain trust.
• Built and nurtured respectful and trusting relationships with clients, fostering a positive and supportive environment.
• Provided companionship during outings, contributing to clients' active social lives and overall well-being.

• Cooked food items by grilling, frying, and sautéing, adhering to recipes and quality standards.
• Prepped food ingredients, including cutting, chopping, and mixing sauces, ensuring readiness for cooking.
• Conducted inventory checks and maintained food storage logs to track supplies and minimize waste.
• Cleaned and sanitized cooking surfaces and kitchen equipment at the end of each shift to maintain a safe and hygienic work environment.

I began my career working in primary schools through agencies, providing 1:1 support for children with special needs. During this time, I pursued a degree in Teaching and Learning and earned a Level 4 Higher Level qualification. I returned to work in 2014 after having my first child and have continued working since, with any breaks in employment attributed to the birth of my children.

• Supported classroom teachers in delivering lessons to students, assisting with both group and individual tasks.
• Provided 1:1 support for students with special educational needs, ensuring personalised learning and progress.
• Assisted in planning, preparing, and organising teaching materials and resources.