Friendly and knowledgeable Crew Trainer offering four years of experience in food handling and customer service. Proficient in multiple restaurant positions.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Crew Trainer
McDonald's
IRVINE, Ayrshire
11.2019 - Current
Led team by example, consistently monitoring service quality and accuracy.
Role modelled ideal behaviour and standards across multiple stations.
Set positive examples for team members by demonstrating quality service.
Maintained current knowledge of company standards and up-to-date food safety regulations.
Provided regular feedback and constructive criticism on employee performance.
Reinforced hygiene and food safety procedures.
Education
Certificate of Higher Education - Business with Enterprise
City of Glasgow College
Glasgow
08.2020 - 05.2021
Skills
Sanitation and cleaning
Cash handling
Product knowledge
Safe food handling
Quality Assurance and Control
Customer service
Staff education and training
Complaint resolution
Customer-focused
Timeline
Certificate of Higher Education - Business with Enterprise