Corin Armstrong

• My local restaurant/pub
• I have worked in this establishment on and off for the past 5 years, while travelling and living away, and currently I work there full time. I am blessed that this company treats me like family and has always had a job for me.

My Role:

• Supervising daily restaurant operations and working alongside colleagues during busy service periods.
• Take customer orders, serve food and drink, and ensure excellent customer service.
• Resolve customer and workplace issues quickly and professionally.
• Responsible for opening and locking up the restaurant securely.
• Manage end-of-day cash handling and complete till cashing-up procedures.
• Maintain a clean, organised, and efficient working environment.
• Assist with training and supporting team members when required.

• Coordinated student activities and boosted engagement by ensuring a safe, positive environment.
• Conducted risk assessments for each planned activity, minimising potential hazards.
• Qualified in bridge abseiling, climbing in harnesses, axe throwing, and fencing instructing.
• Provided children with supervision at all times to adhere to child protection procedures.
• Worked with leadership to evaluate needs and propose initial plans.
• Taking a group of children a time under my care.
• Monitored participants during activities to guarantee safety, enjoyment, and adherence to rules.

• Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
• Prepared and served a variety of hot and cold beverages, from coffee to tea, to frappuccinos.
• Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
• Delivered exceptional customer service, responding to enquiries and offering recommendations on beverage selections.
• Input customer orders and processed payments for foods and beverages.

• Restaurant, cocktail bar.
• First job.
• Worked across two very busy venues.

• Extra job from October to December as a Christmas temp.
• Organised stock areas and displays, facilitating product visibility with carefully labelled shelves providing access to goods.
• Developed and maintained organised storage systems, enabling quick and efficient retrieval of stock.
• Organised and fetched stock from storage room.

• Worked for events in nightlife in the busy city centre of Newcastle.
• Focused on one event, managing the door, tickets, and promoting business, getting clients on board with tables and packages, earning commission.