Corey Shaw
Whiston,Merseyside
Summary
Dedicated & loyal professional with over a decade's expertise in customer service and ever-improving industry-specific skills and knowledge. Looking for the next step in a beloved career, and hoping to find a new home for my talents.
See the Actuation Valve Google reviews for feedback from some of my current customers!
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work history
Sales Engineer / Emerson Product Specialist
Actuation Valve & Control
Kirkby, Merseyside
2021.02 - Current
- Handled the full sales process, from initial enquiry through to post-delivery feedback. This included specifying and sourcing product; negotiation with customer and supplier(s); order entry and progressing; and anything else that may be needed through the process.
- Brought onboard, grew, and managed new / existing / previously-lost customers and key accounts.
- Improved workflow through the ERP system, emails, calls, and certain processes by changing practices and suggesting applicable hard- and software to company Directors.
- Assisted colleagues with their various roles as needed.
Internal Sales
Bosch Rexroth Pneumatics / Aventics / Emerson
Various, Various
2014.12 - 2020.12
- Primarily handled quotations; orders; progress updates; and returns of pre-specified customer requirements, which were typically part number-based.
- In latter years (late Aventics & Emerson), picked up more technical responsibility and customer relationship management duties.
- Liaised with the companies' other locations, occasionally relying on a basic grasp of a few foreign languages.
- Remained with the company through multiple ownership changes, moving cross-country twice, in the process.
Education
BTEC - Health & Social Care & Sciences
West Cheshire College
Ellesmere Port /2013 - /2014
A-Levels - Multiple Subjects
Wirral Grammar School for Boys
Bebington, Wirral 2011.09 - 2013.07
GCSEs - Multiple Subjects
Wirral Grammar School for Boys
Bebington, Wirral 2006.09 - 2011.07
Skills
- Customer Service & Relationship Management
- Strong IT skills, including multiple ERP systems & Microsoft Office
- Good inter-personal skills and conflict resolution instincts, with a calm and clear communication style
- Good mind for memorising technical details and product ranges, and a strong ability to think of new solutions
Affiliations
- Gaming
- Gardening
- Shooting
- Archery
- Climbing & Hiking
Accomplishments
Included in Gifted & Talented (and similar) programs throughout school, from Reception right through to College, took a few GSCE exams two years early, and spent some time at Edge Hill University in Year 9. Fast-tracked through College to complete a three-year L3 course in one year.
Awarded Best Purchasing Manager at a local authority business skills event.
Exceeded targets reliably for multiple consecutive years at Actuation Valve & Controls.
Languages
English
Native
Spanish
Intermediate
German
Beginner
References
References available upon request.
Timeline
Sales Engineer / Emerson Product Specialist
Actuation Valve & Control
2021.02 - Current
Internal Sales
Bosch Rexroth Pneumatics / Aventics / Emerson
2014.12 - 2020.12
A-Levels - Multiple Subjects
Wirral Grammar School for Boys
2011.09 - 2013.07
GCSEs - Multiple Subjects
Wirral Grammar School for Boys
2006.09 - 2011.07
BTEC - Health & Social Care & Sciences
West Cheshire College
/2013 - /2014