Corey McCaughey
Cookstown,Tyrone
Summary
I'm Corey McCaughey I am 17 from Cookstown and I would say I am a Dedicated and reliable professional with extensive experience in customer service and cash handling. Demonstrates superb time management, efficient work pace, and exceptional patience and tolerance. Proven ability to handle difficult customers and complaints with a calm nature, ensuring customer satisfaction. Strong team player with leadership skills, adept at multitasking and collaborating effectively within a team. Committed to health and safety standards, performance improvement, and maintaining high levels of reliability during peak hours. Career goals include further enhancing leadership capabilities while contributing to a dynamic team environment.
Overview
2
2
years of professional experience
Work History
Barista
Ground Espresso Bar
Cookstown, Tyrone
10.2024 - Current
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Performed cash handling duties accurately to maintain financial integrity.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Collaborated with team members during busy periods improving workflow efficiency.
- Promoted seasonal beverages effectively increasing their uptake.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Demonstrated proficiency in operating espresso machines with precision and care.
Waiter
Sizzlin Smokehouse
Magherafelt, Derry/Londonderry
05.2024 - 10.2024
- Handled payment transactions to guarantee a smooth customer checkout process.
- Explained dish components clearly to inform customers' decisions.
- Upheld health and safety standards by regularly sanitizing hands and work areas.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Assisted in food preparation, resulting in timely service delivery.
- Maintained knowledge of menu items, leading to accurate order-taking.
- Helped reduce waiting times by swiftly clearing tables after use.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Ensured the cleanliness of the restaurant area by regularly sweeping and wiping.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Liaised with kitchen staff for prompt order delivery to customers.
Glass collector
Time Bar and Venue
Cookstown, Tyrone
10.2023 - 10.2024
- Provided clean, ready-to-use glassware by diligent collection, washing, and restocking duties.
- Delivered exceptional customer service to enhance the establishment's reputation.
- Assisted in inventory management, ensuring sufficient availability of clean glassware at all times.
- Collected and organized glasses for an efficient cleaning process.
- Enhanced safety in the work environment by promptly clearing broken glassware.
- Maintained cleanliness of bar area by prompt collection and washing of glassware.
- Ensured proper hygiene standards were upheld with thorough cleaning practices.
- Increased overall productivity by swift completion of assigned tasks.
Glass collector
Glenavon House and Hotel
Cookstown, Tyrone
03.2023 - 10.2023
- Contributed positively to team dynamics ensuring a harmonious working environment.
- Showcased strong attention to detail when inspecting glasses for cleanliness before serving customers.
- Increased overall productivity by swift completion of assigned tasks.
- Assured customer satisfaction through timely service and resolution of complaints.- Contributed positively to team dynamics, fostering a harmonious working environment.
- Demonstrated strong attention to detail by inspecting glasses for cleanliness before serving customers.
- Increased overall productivity by efficiently completing assigned tasks.
- Ensured customer satisfaction through timely service and effective resolution of complaints.
Education
GCSEs - English Language
Holy Trinity College
Cookstown 09.2019 - 06.2024
GCSEs - Maths
Holy Trinity College
Cookstown 09.2019 - 06.2024
GCSEs - ICT
Holy Trinity College
Cookstown 09.2019 - 06.2024
GCSEs - Sports Studies
Holy Trinity College
Cookstown 09.2019 - 06.2024
GCSEs - LLW
Holy Trinity College
Cookstown 09.2019 - 06.2024
NVQ Level 2 - Barbering
South West College
Dungannon 09.2024 -
Skills
- Reliability in peak hours
- Cash register use
- Efficient work pace
- Patience and tolerance
- Basic computer literacy
- Handling customer complaints
- Customer Service
- Team player
- Health and Safety
- Multitasking
- Menu memorisation
- Performance improvement
- Teamwork and collaboration
- Handling difficult customers
- Patient and calm nature
- Cash handling
- Customer communication
- Superb time management
- Leadership
Affiliations
- Combat Sports
- Football
- Gym
- Running
References
References available upon request.
Timeline
Barista
Ground Espresso Bar
10.2024 - Current
NVQ Level 2 - Barbering
South West College
09.2024 -
Waiter
Sizzlin Smokehouse
05.2024 - 10.2024
Glass collector
Time Bar and Venue
10.2023 - 10.2024
Glass collector
Glenavon House and Hotel
03.2023 - 10.2023
GCSEs - English Language
Holy Trinity College
09.2019 - 06.2024
GCSEs - Maths
Holy Trinity College
09.2019 - 06.2024
GCSEs - ICT
Holy Trinity College
09.2019 - 06.2024
GCSEs - Sports Studies
Holy Trinity College
09.2019 - 06.2024
GCSEs - LLW
Holy Trinity College
09.2019 - 06.2024
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