Corey Knott
Thetford,Norfolk
Summary
I am a dedicated person with experience in customer service. I excel in clear and effective communication, possess strong critical-thinking skills, and maintain a consistently positive attitude in my work. With a friendly and approachable demeanour, I am efficient in high-pressure situations and have an unwavering work ethic. I am committed to providing exceptional service while upholding the highest standards of performance and supporting my colleagues. I am ready to begin immediately and am enthusiastic about the opportunity to contribute to your team.
Overview
1
1
year of professional experience
Work history
Food and beverage team member
Center Parcs
Elveden, Suffolk
2024.10 - 2024.12
- Performed dishwashing duties when needed; maintained cleanliness of utensils and equipment.
- Cleared tables, wiped down and replaced cutlery between courses to limit service disruptions.
- Placed orders and processed payments in POS systems, maintaining efficient service operations.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Enhanced dining experience with attentive and prompt service.
- Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.
- Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.
Crew member
McDonald's
Thetford, Norfolk
2023.07 - 2024.10
- Worked fast and accurately to meet customer needs and service goals.
- Executed daily operation procedures ensuring adherence to company's policies.
- Used fryers and grills while following safety guidelines.
- Addressed questions, concerns and complaints of customers.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Took cash and card payment at checkout, providing correct change and receipts when requested.
- Flexibly took on various roles to support workflow.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
Education
UAL Level 3 Extended Diploma in Creative Practice - Games Design And Development
West Suffolk College
Bury St Edmunds, Suffolk 2023.09 -
UAL Level 3 Diploma in Creative Practice - Games Design And Development
West Suffolk College
Bury St Edmunds, Suffolk 2023.09 - 2024.09
GCSEs -
Old Buckenham High School
Old Buckenham, England 2018.09 - 2023.08
Skills
- Effective & clear communication
- Critical-thinking
- Friendly and approachable
- Positive attitude
- Highly responsible and reliable
- Customer Service
- Efficient under pressure
- Payment Processing
Affiliations
- My main hobby is playing video games with friends and people online, I enjoy this as it allows me to talk to and interact with people that I may have never been able to have the chance to meet in real life.
References
References available upon request.
Timeline
Food and beverage team member
Center Parcs
2024.10 - 2024.12
UAL Level 3 Extended Diploma in Creative Practice - Games Design And Development
West Suffolk College
2023.09 -
UAL Level 3 Diploma in Creative Practice - Games Design And Development
West Suffolk College
2023.09 - 2024.09
Crew member
McDonald's
2023.07 - 2024.10
GCSEs -
Old Buckenham High School
2018.09 - 2023.08