Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Corey Giles

Oldbury,West Midlands

Summary

Dedicated professional with a strong focus on patient care and communication, adept at multitasking under pressure and adapting to diverse patient needs. Skilled in supporting family members and effectively communicating with dementia patients, ensuring a calm and understanding environment.

Proficient in infection control procedures and written communication, with a foundational understanding of ECGs. Committed to enhancing science communication and maintaining patient focus, aiming to further develop expertise in healthcare support roles.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

3
3
years of professional experience

Work history

Pharmacy Assistant

Hill Top Pharmacy
Oldbury, West Midlands
09.2017 - 02.2018
  • Prioritised tasks effectively during busy periods, maintaining excellent level of service without disruptions or delays.
  • Managed stock levels effectively to prevent shortages or excesses.
  • Improved patient care by providing professional advice on medications, as per Senior Pharmacists advice & expertise.
  • Maintained high cleanliness standards with rigorous cleaning protocols.
  • Navigated complex computer systems effectively to process prescriptions quickly.
  • Assisted customers with product selection, improving their shopping experience.
  • Provided excellent customer service to ensure repeat business.
  • Utilised strong interpersonal skills when communicating with customers about sensitive health issues.

Support Worker experience

Options for Life
Oldbury, Sandwell
06.2018 - 08.2018
  • Assured safety measures were met to prevent falls or accidents.
  • Observe Personal Care
  • Observing COSHH and RIDDOR
  • Utilised Makaton and British Sign Language abilities to support students with communication difficulties.
  • Actively listened to client concerns thus creating a comforting environment.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Helped achieve patient independence through guided tasks and activities.
  • Worked closely with individuals with learning difficulties.
  • Communicating with Non-verbal SEN clients via signage.
  • Participate in Extracurricular Activities and life skills e.g. shopping, sports etc.

Health care assistant

Beechcroft Residential Home
Oldbury, West Midlands
03.2019 - 09.2019
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Assisted in patient care, improved comfort and well-being.
  • Monitored vital signs of patients with meticulous attention to detail for accurate readings.
  • Training in basic life support.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Provided end-of-life care with utmost compassion and sensitivity, offering comfort during difficult times.
  • Showcased empathy and patience whilst dealing with challenging behaviours exhibited by dementia patients.
  • Provided behavioural/emotional support and supervision for those with dementia and Alzheimer's.


Bank HCA

UHB NHS Trust
Oldbury, West Midlands
02.2020 - 08.2020

*Due to extended Occupational Health Process was unable to complete a shift prior to me returning to education. However gained training in:

  • Safeguarding
  • Advanced Life Support
  • Fire Safety
  • Manual Handling
  • GDPR and Handling patient information
  • Health and Safety
  • Internal and interpersonal Communication
  • Equality Diversity and Human Rights
  • Incident Reporting
  • Mental Capacity Act
  • Raising concerns and Whistleblowing

Education

GCSEs - English Lang. & Lit.

Bristnall Hall Academy
Oldbury, Sandwell
09.2012 - 07.2017

GCSEs - Maths

Bristnall Hall Academy
Oldbury, Sandwell
09.2012 - 07.2017

A-Levels - Health and Social care

Central St Michael's Sixth Form
West Bromwich, Sandwell
09.2018 - 07.2019

A-Levels - Politics

Central St. Michael's Sixth Form
West Bromwich, Sandwell
09.2018 - 07.2019

A-Levels - Extended Diploma in Applied Scient

Central St. Michael's Sixth Form
West Bromwich, Sandwell
09.2019 - 07.2021

Bachelor of Science - Biomedical Science

University of Wolverhampton
Wolverhampton
09.2024 -

Skills

  • Calm & Multitasking under pressure
  • Communication skills
  • Supporting family members
  • Communicating with dementia patients
  • Adapting to patient needs
  • Handling distressed patients
  • Understanding of ECG's (Training required)
  • Infection control procedures
  • Written communication
  • Science communication
  • Patient focus

References

References available upon request.

Timeline

Bachelor of Science - Biomedical Science

University of Wolverhampton
09.2024 -

Bank HCA

UHB NHS Trust
02.2020 - 08.2020

A-Levels - Extended Diploma in Applied Scient

Central St. Michael's Sixth Form
09.2019 - 07.2021

Health care assistant

Beechcroft Residential Home
03.2019 - 09.2019

A-Levels - Health and Social care

Central St Michael's Sixth Form
09.2018 - 07.2019

A-Levels - Politics

Central St. Michael's Sixth Form
09.2018 - 07.2019

Support Worker experience

Options for Life
06.2018 - 08.2018

Pharmacy Assistant

Hill Top Pharmacy
09.2017 - 02.2018

GCSEs - English Lang. & Lit.

Bristnall Hall Academy
09.2012 - 07.2017

GCSEs - Maths

Bristnall Hall Academy
09.2012 - 07.2017
Corey Giles