Customer service and support professional with experience resolving customer inquiries, improving satisfaction, and maintaining service quality. Proven ability to collaborate with team members to meet service targets. Adaptable to changing demands and operational environments.
Overview
5
5
years of professional experience
Work History
Refuse Collector
North Warwickshire Borough Council
, Warwickshire
12.2025 - 07.2026
Followed strict health and safety guidelines to minimise risk of injury and accidents.
Emptied bins into trucks, ensuring cleanliness of streets and minimising environmental impact.
Resolved inquiries from members of the public, enhancing community relations and service reputation.
Collected garbage from commercial and residential areas.
Adapted to varied weather conditions and physical demands ensuring consistent waste collection.
Assisted driver in navigating roads, preventing accidents and ensuring safe operation of the vehicle.
Processor
Polar Speed
Tamworth
01.2024 - 06.2024
Prioritised tasks effectively to manage workload during peak processing periods.
Processed high volumes of data accurately and efficiently, meeting strict deadlines.
Maintained up-to-date knowledge of processing software and tools to improve productivity.
Warehouse Operator
Mobis
Tamworth
06.2023 - 12.2023
Packaged goods for dispatch, ensuring items were securely wrapped and labelled correctly to meet delivery schedules.
Understood warehouse product placement, enabling efficient picking and packing services.
Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
Production Operative (Plastic Moulding)
Stormking
Tamworth
09.2022 - 03.2023
Assembled different plastic parts, inspected completed products and replaced defective pieces to obtain final products.
Reviewed and interpreted technical drawings to understand and compare specifications with completed products.
Built moulds for custom product designs, shapes and sizes according to customer specifications.
Bricklayer/Labourer
Footies Brickwork Ltd
Birmingham
01.2022 - 09.2022
Maintained a clean and organised worksite, disposing of debris and unused materials, promoting a safe working environment.
Stayed within safety guidelines, wearing PPE and using proper techniques.
Mixed mortar and concrete to precise specifications, maintaining consistency and quality for construction projects.
Used variety of construction tools to carry out basic bricklaying tasks.
Sales Executive
Eminence Org
Birmingham
06.2021 - 11.2021
Talk with customers to clarify needs and deliver strong service quality.
Meet service-time and service-quality targets through consistent daily checks.
Work with team members to deliver agreed results and steady progress.