Summary
Overview
Work history
Education
Skills
Timeline
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Cora Fagan

Cora Fagan

Coatbridge ,Scotland

Summary

Sales Assistant with proven communication skills and a strong work ethic in customer service. Experienced in confectionery sales, emphasising accuracy and efficiency in transactions. Collaborative team member focused on meeting customer needs while adhering to company policies.

Overview

6
6
years of professional experience

Work history

Retail team member

Greggs Bakery
Coatbridge, North Lanarkshire
06.2022 - Current
  • Improved store layout with strategic product placement.
  • Delivered friendly, helpful service to ensure customers had a positive experience.
  • Promoted special offers and employed upselling techniques to boost sales volume.
  • Ensured smooth operation of tills during busy periods to minimise wait time for customers.
  • Supported team member during busy periods, showing flexibility and reliability.
  • Contributed to a positive, cooperative team environment.
  • Maintained a clean and organised workspace.
  • Handled customer inquiries in person and over the phone with clear, professional communication.

Sales Assistant

Jim's Snacks and Sweets
Airdrie , Scotland
09.2019 - 03.2020
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Enhanced visual merchandise by maintaining, replenishing and presenting items for sale to the public.
  • Shelved and merchandised new products in visually appealing, organised displays to catch the customer's eye.
  • Maintained high standards in store presentation and hygiene through cleaning.
  • Operated cash register.

Education

Bachelor of Science - BSc (Hons) Applied Psychology

Glasgow Caledonian University
Glasgow, Scotland
09/2021 - 07/2025

St. Andrew's High School
North Lanarkshire, Scotland
06.2021

Skills

  • Self-motivated
  • Confident communicator
  • Retail marketing
  • Excellent customer service
  • Honest and Reliable
  • Problem solving
  • Enthusiastic contributor

Timeline

Retail team member

Greggs Bakery
06.2022 - Current

Sales Assistant

Jim's Snacks and Sweets
09.2019 - 03.2020

Bachelor of Science - BSc (Hons) Applied Psychology

Glasgow Caledonian University
09/2021 - 07/2025

St. Andrew's High School

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Cora Fagan