Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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Constantin Alexandru

Portsmouth,Hampshire

Summary

I am self-motivated, organised and capable of working under pressure. I enjoy responsibility and am keen to take on new challenges. In my previous roles I have proven myself to be trustworthy, competent and conscientious, as well as being a perceptive and friendly team player.

Overview

1
1
Certification

Work history

IT Support

BridgeIT.dk
, Romania
  • Provided after-hours IT support for management team members.
  • Provided customer service and testing mobile apps for functionality.
  • Checked daily that the apps developed by our company are in working order and redirecting phone calls on my number.
  • Logging every interaction with customers as well as providing technical tickets to our development team in case some apps required attention.

Call Centre Operator

Vodafone RO
, Romania
  • Graduated from a two month training program with Vodafone in which I learned about handling phone calls, dealing with angry customers as well as using a multitude of apps like CRM and others.
  • Answering customer queries, using prepared scripts for frequently asked questions where appropriate.
  • Hearing customer complaints.
  • Recording reports of technical faults.
  • Providing information about a product or service.
  • Handling enquiries (by telephone or email).
  • Solving problems.
  • Making sales.

Trimming and assembly

Formaplex
Portsmouth, Hampshire
  • Responsible for finishing plastic mouldings produced using plastic injection machines used in manufacturing of the cars industry.
  • Trained in using a variety oh hand tools like blades for plastic, rivet guns, sanding guns and lots of drills.
  • Trained in moving big pallets using a pump truck.
  • Maintained strong working relationships with fellow leather goods manufacturing team.
  • Checked finished products for quality and defects, removing defective items.

Machine Operator

CooperVision
Fareham, Hampshire
  • Part of a two person team operating a packaging machine for contact lenses.
  • Working in a fast pace environment as machine required to be fed with blisters, leaflets and packaging carton.
  • Switching every to hours to QA and final packaging.
  • Packaged orders with excellent presentation skills.
  • Produced QA samples and conducted quality testing.
  • Monitored machine function and performance, quickly diagnosing malfunctions to reduce operational downtime.
  • Calibrated machines regularly to maintain peak performance levels, improving operational efficiency.

Warehouse Operative and SMT kitting

Icon Electronics
Portsmouth, Hampshire
  • Booking in merchandise using the provided software.
  • Kitting the merchandise as required for jobs on the shop floor.
  • Kitting for SMT (PCB manufacturing) machine which requires knowledge of electronic parts like resistors, transistors, fuses and other chips.
  • Minimized product damage, ensuring goods were correctly handled and stored to task specifications.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Completed work following safety rules for best working practices.

SMT Operator

Phoenix Systems
Portsmouth, Hampshire
  • Kitting for two Europlacer PCB manufacturing machines.
  • Utilized precision measurement instruments to verify proper product dimensions.
  • Loading all the reels on the electronic trolleys according to the list provided by a specialized software.
  • Loading the trolleys on the machine and setting up all the positions and polarity of the chips.
  • Setting up the printer used to cover the PCB's with soldering paste.
  • Met strict production deadlines with precise time management.

IT Technician

CapTech
Fareham, Hampshire
  • Wiring and labelling network cables for electronic medical equipment.
  • Building desktop computers according to client specifications.
  • Wire management.
  • Use of hand tools, drills, glue guns etc.
  • Configured software and functions following specifications.
  • Testing builds by running a 24 hour stress test.

Assembly Technician

Lumen.ltd
Portsmouth, Hampshire
  • Assembling LED lights according to client specifications.
  • Read and interpreted technical schematics to understand and plan work sequences.
  • Cutting the wires required using a wire cutting machine.
  • Installing motion sensors to turn lights on and off.
  • Testing the sensor and setting it up if required.
  • Analysed blueprints and work orders to understand specifications and complete accurate assembly of [Type] products.
  • Applied finishes to completed products and packaged completed items in boxes and containers for shipment.
  • Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.

Administrator

Hellenic Grocery
Portsmouth, Hampshire
  • Preparing wholesale and retail orders for next day delivery.
  • Preparing thermal labels for courier delivery.
  • Handling all complains regarding orders or delivery problems.
  • Monitoring all emails and sorting out refunds.
  • Maintaining office equipment like printers and fixing computers.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Prepared invoices, monitored accounts receivables.
  • Creating email campaigns as a reminder in case our customers forgot to order for the week.
  • Adding products on the retail website and making promotions.

Education

GCSEs - Economics

Petre.S.Aurelian
Romania

Diploma of Higher Education - Marketing and Management of Tourism

University of Craiova
Romania

Skills

  • Data entry
  • Desktop support
  • Application installations
  • Hardware upgrades
  • Online customer service
  • CRM database management
  • Practical problem solver
  • Personable telephone manner
  • Software patches
  • Hardware and software installation
  • Operating systems

Certification

  • Level 2 certificate in Diversity and Equality.
  • Level 2 certificate in the Principles of Cyber Security.

Languages

Romanian
Native
English
Advanced

Timeline

IT Support

BridgeIT.dk

Call Centre Operator

Vodafone RO

Trimming and assembly

Formaplex

Machine Operator

CooperVision

Warehouse Operative and SMT kitting

Icon Electronics

SMT Operator

Phoenix Systems

IT Technician

CapTech

Assembly Technician

Lumen.ltd

Administrator

Hellenic Grocery

GCSEs - Economics

Petre.S.Aurelian

Diploma of Higher Education - Marketing and Management of Tourism

University of Craiova

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Constantin Alexandru