Conroy T. Smith
Mitcham,United Kingdom
Summary
Dedicated professional with a strong foundation in customer service and budget management, known for dependability and reliability. Demonstrates excellent communication and interpersonal skills, adept at handling complaints tactfully and maintaining confidentiality. Possesses physical stamina, resilience under pressure, and flexibility in tasks, ensuring efficient time management and attention to detail. Committed to delivering high-quality service with a positive attitude while managing delicate items and understanding childcare basics.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
26
26
years of professional experience
6
6
years of post-secondary education
Work history
Stay at home dad
stay at home dad
London
2018.03 - Current
- Helped kitchen run smoothly, cooking meals, serving food and cleaning spaces.
- Responded to injuries and illness, applies skills in basic medical care and identifying symptoms for medical personnel.
- Hand dusted and wiped clean furniture, fixtures and window sills, producing spotless results.
- Vacuumed, mopped and polished floors to achieve high-quality finishes.
- Cleaned bathrooms with meticulous attention to detail.
- Looked after both my children.
- Getting children to school on time and pick up
- Creating meals when kid came home from school
- Helped with homework
- Sorted school clothes out for the next day
- G
Fishmonger
Fish Universe
Tooting
2015.09 - 2018.03
- Responsible for the sale of produce and customer service
- Stock Control - Reviewing stock on a regular basis
- Preparing the produce for display and sale eg, De-scaling the fish and removing bones, gutting and cleaning the fish, cutting the fish into smaller pieces. Arranging displays of fish in the counters. Dressing seafood.
- Taking deliveries of fresh fish and placing orders
- Ensuring that the fish is stored properly at all times
- Advising customers as to which products to purchase
- Advising customers how to store and cook fish properly
- Cleaning tools used on a regular basis
- Delivering fish to the homes of customers
- Responsible for cleanliness of the shop floor, refrigeration units and displays.
- Educated customers on different types of fish and their cooking methods.
- Navigated customer queries with knowledge and polite service.
- Cleaned and organised workspace to maintain hygienic conditions.
- Adhered strictly to food safety regulations whilst handling raw seafood.
- Maintained cleanliness throughout store, promoting a healthy shopping environment.
- Showcased variety of seafood options enticing purchases from customers.
- Assisted in the training of junior staff members, fostering team growth.
- Ensured freshness of seafood by daily inspections.
- Handled cash transactions, maintaining accurate accounts.
- Packed orders carefully, preventing damage during transport.
- Prepared fish for sales, boosting customer satisfaction.
- Maintained a safe environment for staff and customers by maintaining workplace and equipment to HACCP standards.
- Cleaned and sanitised work areas, equipment and tools to meet food safety requirements.
- Sharpened and adjusted equipment to maintain cutting precision.
Working
Glastonbury/Summer Festivals
2015.06 - 2015.08
- Clothing Merchandising, replenishing products, Sales, Marketing
- Customer service, handling transactions, loading and unloading stock.
- Setting up of stalls and ad hoc duties
2004.01 - 2015.01
- During this period I decided to stay at home and become a house-husband for my young children whilst my wife continued in her career.
Shelf Stocker
Sainsbury
London
2002.01 - 2004.01
- Record which goods need replacing, in writing or by using an HHT.
- Load up a trolley or cage from the warehouse or stockroom with goods for the retail selling area.
- Stack the shelves and display areas neatly.
- Make sure that goods are rotated, with the earliest sell-by dates at the front.
- Pull stock forward to the front of the shelves.
- Stick reduced price tickets on goods with short sell-by dates.
- Remove from the shelves goods that are past their sell-by date.
- Keep the shelves and display areas clean and tidy
- I also attended part-time courses for Music Engineering and Production at Brixton College, London SW2 1QS
House Porter
Kensington Close Hotel and Spa
London
2000.01 - 2002.01
- Show guests to their rooms.
- Show them around their rooms and explain how any equipment works, such as TV controls.
- Inform guests about the hotel facilities and show guests where they are.
- Run errands and pass on messages.
- Give directions.
- Answer questions about things like local attractions or shops or transport
- House-keeping, domestic duties eg. changing bedding, cleanliness of rooms and equipment, re-stocking of linens, toiletries and mini bar
- Luggage handling.
Education
High School -
Morant Bay High School
St Thomas, Jamaica, West Indies 1986.01 - 1992.01
Skills
- Physical stamina and the ability to cope well under pressure
- Good communication and interpersonal skills
- The ability to deal with members of the public and to handle complaints in a tactful manner
- Attention to detail
- Good numeracy skills
- Flexibility in tasks
- Basic cooking
- Resilience under pressure
- Childcare basics
- Time efficiency
- Handling of delicate items
- Customer Service
- Budget management
- Dependability
- Reliability
- Time-management
- Positive attitude
- Confidentiality understanding
References
Available upon request.
Interests and Activities
I enjoy running with my dog everyday, listening to music, I write and produce my own songs and also have a keen interest in fashion and cooking.
Timeline
Stay at home dad
stay at home dad
2018.03 - Current
Fishmonger
Fish Universe
2015.09 - 2018.03
Working
Glastonbury/Summer Festivals
2015.06 - 2015.08
2004.01 - 2015.01
Shelf Stocker
Sainsbury
2002.01 - 2004.01
House Porter
Kensington Close Hotel and Spa
2000.01 - 2002.01
High School -
Morant Bay High School
1986.01 - 1992.01