Conroy Hayden
Erdington
Summary
Professional and dependable Door Supervisor and Security Officer with over three years of experience across university sites, licensed venues, and major UK events including festivals. Skilled in maintaining a visible, authoritative presence to ensure safety, manage crowds, and de-escalate conflict. Proven ability to lead on-site teams, enforce site protocols, and create secure environments for staff, clients, and the public. Committed to professionalism, continuous development, and delivering high standards in every role.
Overview
5
5
years of professional experience
Work history
Security Manager
More Secure LTD
01.2023 - 01.2026
- Providing security and a safe environment to festivals and venues across the UK using my leadership role to help provide conflict resolutions remaining calm under pressure
- Worked with VIP clients such as the Jackson 5 being first point of contact maintaining confidentiality and professionalism
- Acted as first point of contact in emergencies, providing quick solutions
- Delegating job roles to individuals
- Conducted perimeter patrols and dealing with suspicious activities
Security Professional
Alliance Management Group
01.2021 - 01.2026
- Providing security and a safe environment for numerous events and venues ensuring ethos in the workplace is at a high keeping spirits uplifted all round
- Managed multiple teams conducting searches at a festival
- Complete numerous ground searches
- Respond to any problems in or around the campsite
- Delegating job responsibilities to individuals whilst keeping track
- Managing breaks and ensuring welfare checks are completed
Security supervisor
The Belfry hotel
Birmingham, West Midlands
09.2025 - 01.2026
- De-escalated conflicts in a calm, composed manner to maintain peace.
- Mitigated potential threats with constant surveillance of premises.
- Implemented security protocols which enhanced overall property protection levels.
- Liaised with law enforcement agencies for effective response to incidents.
- Maintained safety by monitoring CCTV systems and conducting regular patrols.
Multi Sport Coach
Kick Start Academy
01.2024 - 01.2025
- Delivering interactive, fun and knowledge multi sports sessions to children in primary schools, helping them find love for physical activity showing you can learn and have fun at the same time
- Creating and delivering inclusive lessons plans that cater to varying abilities and skill
- Introduce basic skills and techniques for multiple sports
- Conduct risk assessments for every activity
Youth Warden and House Manager
Leicester Riders Foundation
01.2021 - 01.2024
- Being an enthusiastic and responsible warden with a passion for maintaining a safe, secure and orderly environment. Experienced in overseeing the well being of residents, enforcing rules and managing daily operations in a structured setting
- Identifying vulnerable individuals at risk of exploitation, criminal involvement and harm
- Intervene in low-level conflict using communication and de-escalation techniques
- Following and implementing a strict health and safety compliance
- Being a safe space for the young people to confide in offering advice and fellowship
- Working in partnership with the parents, school teachers and coaches
Developmental Children's Basketball Coach
Leicester Riders Foundation
01.2021 - 01.2024
- Within these sessions I was able to tailor my communication and use suitable language to help transfer my knowledge and basketball skills to the youth of the midlands. Fostering a positive culture and encouraging kids to take basketball serious
- To develop and implement structured plans focusing on fundamentals and advanced skills
- To help players understand game rules, positions and court layouts
- Liaise with parents, students and school staff about schedules, progress and expectations
- Promote fair play, sportsmanship and positive behaviour
Education
Higher National Diploma - Sports Coaching
Loughborough University
Loughborough 09/2020 - 06/2024
NVQ Level 3 - Security
Close protection Operative- Complete with Phoenix
Birmingham 05/2025 - 06/2025
A-Levels - Paediatric First Aid
First Aid Excutives
05/2025 - 05/2025
Skills
- Strong observation skills
- Security management
- Public Relations
- Crowd management
- Incident reporting
- Risk assessment
Hobbies
- Basketball
- Gaming
- Food
References
Exemplary references available upon request.
Personal Information
- Date of birth: 17/06/2000
- Marital status: Single
- ID Type: SIA License
- ID Number: 1015023417821527
Timeline
Security supervisor
The Belfry hotel
09.2025 - 01.2026
Multi Sport Coach
Kick Start Academy
01.2024 - 01.2025
Security Manager
More Secure LTD
01.2023 - 01.2026
Security Professional
Alliance Management Group
01.2021 - 01.2026
Youth Warden and House Manager
Leicester Riders Foundation
01.2021 - 01.2024
Developmental Children's Basketball Coach
Leicester Riders Foundation
01.2021 - 01.2024
Higher National Diploma - Sports Coaching
Loughborough University
09/2020 - 06/2024
NVQ Level 3 - Security
Close protection Operative- Complete with Phoenix
05/2025 - 06/2025
A-Levels - Paediatric First Aid
First Aid Excutives
05/2025 - 05/2025