Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
BusinessDevelopmentManager

Conrad Clarke

Musician
London ,GRE

Summary

Compassionate customer service assistant possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in retail. Collaborative team player with strong clinical and interpersonal skills. Available 40 hours per week, weekends and evenings.

Overview

30
30
years of professional experience
4
4
Certifications

Work History

Personal Carer

Mother
London
06.2011 - 07.2021
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Supported mother with mental support and physical activities to accomplish quality of life and sustain needs.
  • Entertained, conversed and read aloud to keep mother mentally alert.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Customer Service Assistant

Tesco
London
08.2009 - 05.2011
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Offered basic technical support for clients on wide range of company products.
  • Managed 4+ incoming calls each day with utmost professionalism and knowledgeable service.
  • Gathered and verified data from customers to promote marketing initiatives.
  • Described products to customers and how best to care for merchandise.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.

Education

Sir Walter St. John Boys School
Battersea, London SW11

Skills

Verbal and written communication skills

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Certification

Bar Induction NVQ

Interests

Music

Timeline

Personal Carer

Mother
06.2011 - 07.2021

Customer Service Assistant

Tesco
08.2009 - 05.2011

Sir Walter St. John Boys School

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Conrad ClarkeMusician