Conor O'Meara
Toronto
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Human Resources Manager
Office of the Revenue Commissioners
10.2023 - 01.2025
- Managed a workforce administration unit overlooking staff movement and vacancies of a country wide division of 1200+ workers.
- Compiled monthly statistic reports for upper management board meetings.
- Organized competitions for job vacancies, handling applications and distributing results.
- Managed probationary and yearly staff reports, along with annual and sick leave for my staff.
- Undertook and completed multiple projects to renew and update outdated practices and records.
- Handled general HR queries regarding sick leave, work policy and time and attendance.
- Instructed senior managers on appropriate employee corrective steps.
- Reduced process gaps while supervising employees to achieve optimal productivity.
Customs and Border Protection Officer
Office of the Revenue Commissioners
09.2021 - 10.2023
- Increased team effectiveness through ongoing training and sharing best practices among fellow officers.
- Improved processing efficiency with accurate documentation and timely completion of required paperwork.
- Interacted with carriers, agencies and foreign entities to provide guidance on admissibility and compliance.
- Facilitated the movement of trade imported and exported in a timely manner.
- Ensured correct procedures were followed and any issues were effectively dealt with.
- Dealt with drivers and agencies face to face and over the phone to assist with movement of trade through Dublin Port.
- Identified contraband items and seized according to customs laws.
- Completed investigations of applications for refunds of duties or mitigation of assessed penalties.
- Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
Customs and Border Protection Officer
Office of the Revenue Commissioners
09.2018 - 09.2021
- Maintained a high level of professionalism in high-pressure situations, effectively managing confrontations with non-compliant individuals.
- Conducted thorough inspections and interviews of passengers.
- Performed canine-assisted searches as part of a specialized unit focused on detecting narcotics and tobacco during baggage inspections.
- Participated in joint exercises with foreign counterparts to enhance inter-agency cooperation within the international community on border protection issues.
- Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
- Developed, planned and participated in tactical operations.
- Documented activities in reports and testified in court proceedings to actions.
Tax Officer
Office of the Revenue Commissioners
09.2017 - 09.2018
- Advised taxpayers on available deductions and credits, maximizing their returns while maintaining full compliance with tax regulations.
- Maintained up-to-date knowledge on ever-changing tax laws and regulations
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Operated phone lines on daily basis with tax payers while also dealing with workflow items.
Education
Associate of Arts - Computer Science
Blanchardstown Institue of Technology
Dublin, IrelandAssociate of Arts - Digital Media
Ballyfermot School of Further Education
Dublin, Ireland05-2015
Skills
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Training and mentoring
- Records management
- Human resources operations
- Recordkeeping
- Workforce planning
Timeline
Human Resources Manager
Office of the Revenue Commissioners
10.2023 - 01.2025
Customs and Border Protection Officer
Office of the Revenue Commissioners
09.2021 - 10.2023
Customs and Border Protection Officer
Office of the Revenue Commissioners
09.2018 - 09.2021
Tax Officer
Office of the Revenue Commissioners
09.2017 - 09.2018
Associate of Arts - Computer Science
Blanchardstown Institue of Technology
Associate of Arts - Digital Media
Ballyfermot School of Further Education
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