Conor McGrath
Edinburgh,Prestonpans
Summary
As a motivated and hardworking individual with hands-on experience in technical positions, I am eager to transition into a Field Service role. I have foundational skills in electrical component repair, networking and mechanical repair and am confident in my ability to quickly learn and excel in this area. My previous engineering apprenticeship and current field service role allowed me to develop strong problem-solving abilities, technical skills, and adaptability. Now, I’m looking to expand my expertise in a challenging and dynamic environment where I can contribute to a team while continuing my professional growth.
Overview
6
6
years of professional experience
Work History
Multi Site Engineer
Playnation Genda Entertainment
East Lothian
01.2025 - Current
- Installed, maintained, and repaired a variety of arcade equipment in field settings across multiple locations.
- Fabricated components for installation, maintenance and repair work.
- Conducted regular safety inspections of all equipment and facilities to adhere to health and safety standards.
- Processed collections, handled cash and card payments, and worked out the split with accuracy.
- Serviced equipment quickly and accurately for minimal downtime.
Electrical Hardware Repair
Self Employed
Prestonpans, East Lothian
08.2021 - Current
- Diagnosed and repaired desktop, laptop, consoles, small home appliances and mobile phones, dismantling and reassembling or replacing parts to ensure all issues were resolved.
- Used techniques learned through experience in order to troubleshoot and isolate issues to help find a solution for any problems with the hardware.
- Maintained and repaired computer-related devices, including printers and drivers, performing detailed cleaning and backup duties to restore working order.
- Assessed and repaired products in customers' homes, providing detailed cost estimates before commencing work.
- Sourced replacement parts to refurbish defective equipment.
Arcade Supervisor
Inspired Entertainment
Cockenzie , East Lothian
08.2023 - 01.2025
- Used inventory management system to maintain accurate order records.
- Kept abreast of stock levels using inventory systems, modifying purchasing quantities and delivery frequency to meet customer demand.
- Monitored gambling activities, identifying suspicious behaviour to prevent fraud and ensure a fair gaming environment.
- Diagnosed faults in electronic systems, efficiently identifying and rectifying issues to minimize downtime.
- Troubleshot complex electronic faults, identifying and rectifying issues swiftly.
- Monitored customer behaviour to prevent machine misuse and resolved conflicts amicably, preserving a positive environment.
- Implemented preventative maintenance schedules for key equipment, significantly reducing unexpected breakdowns.
Apprentice Lifting Engineer
Gap Group
Leith, Edinburgh
01.2023 - 07.2023
- Employed strong attention to detail and problem-solving skills to complete assigned tasks on time and to quality specifications.
- Shadowed supervisor and senior staff to learn a wide range of simple and complex techniques for maintaining lifting equipment.
- Examined products for faults using diagnostic tools and techniques and escalated identified issues to supervisors for guidance.
- Followed health and safety procedures in performing assigned tasks, minimising accidents.
- Visited sites to perform inspections for customer equipment and routine maintenance checks. Adhering to site health and safety checks and using required PPE.
Arcade Host
Inspired Entertainment
Cockenzie , East Lothian
06.2022 - 10.2022
- Inspected machines regularly, promptly identifying then repairing damaged and worn equipment, maintaining customer safety.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Diffused challenging situations using conflict management techniques.
- Verified IDs for age-restricted activities in line with company policy.
- Key holder entrusted with opening shop, ensuring it was ready for guests in the morning and locking the doors at nights.
- Adhered to safe deposit box procedures, operations and guidelines while assisting customers with receipts and withdrawals.
Garage Assistant
Station Garage
Gorebridge , Midlothian
04.2020 - 05.2022
- Rotated and balanced tyres using electronic equipment such as a Digital wheel balancer for optimum results.
- Thoroughly inspected and assessed tyres to determine repair solutions and tools required.
- Carefully removed old tyres, disposing of parts swiftly and appropriately to minimise health and safety risks.
- Accurately measured vehicles to determine the appropriate new tyre to fit, minimising potential errors.
Education
Scottish Qualifications Certificate -
Edinburgh College
Milton Road01-2019
Scottish Qualifications Certificate -
Preston Lodge High School
Prestonpans01-2018
Skills
- Problem-solving
- Full UK Driver License
- Eagerness to learn
- Ability to adapt well
- IT and networking expertise
- Customer-facing experience
Interests
- Automotive Enthusiast: Experience in car audio-visual system installations, parts replacement, and vehicle modifications
- Electronics & Hardware: Experience in repairing and refurbishing electronics and computing hardware
- 3D Modelling & Printing: Enthusiastic about learning and experimenting with 3D modeling software and creating custom designs using 3D printing
- Digital Art: Passionate about creating digital illustrations and graphic design projects using industry-standard software
References
- References are available upon request.
Timeline
Multi Site Engineer
Playnation Genda Entertainment
01.2025 - Current
Arcade Supervisor
Inspired Entertainment
08.2023 - 01.2025
Apprentice Lifting Engineer
Gap Group
01.2023 - 07.2023
Arcade Host
Inspired Entertainment
06.2022 - 10.2022
Electrical Hardware Repair
Self Employed
08.2021 - Current
Garage Assistant
Station Garage
04.2020 - 05.2022
Scottish Qualifications Certificate -
Edinburgh College
Scottish Qualifications Certificate -
Preston Lodge High School