Conor McGrath
Gateshead,Tyne & Wear
Summary
A well-motivated person with a wide range of transferable skills gained in the Retail sector. Confident in handling customer queries and advising on a range of products as well as an excellent awareness of following health and safety procedures in the workplace. A full understanding of the need to work flexibly and currently looking for a suitable vacancy where I can continue to develop my career. Flexible to working patterns and willing to complete any relevant training to meet business demands.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Warehouse Assistant
EVRI Warehouse
Washington
01.2023 - 06.2023
- Processed orders using handheld scanners with speed and precision.
- Fulfilled high-volume orders in fast-paced picking and packing environments, continually exceeding warehouse targets.
- Cleaned and maintained warehouse equipment to guarantee proper working order.
- Processed inbound stock deliveries, safely operating forklift equipment to unload and transport heavy pallets.
- Ensured accuracy of outbound deliveries, verifying stock against dispatch documentation.
- Provided dependable support with day-to-day warehouse activities, consistently meeting quality and productivity standards.
Merchandiser
Retail Asset Solutions
UK wide (Regional)
03.2022 - 12.2022
- Produced attractive signage for products, offers and sales promotions.
- Coordinated in-store displays according to promotional plans outlined by vendors.
- Oversaw clear, accurate pricing for outgoing stock.
- Project managed other team members to ensure merchandising was complete to store deadlines.
Assistant
Asda
11.2021 - 03.2022
- Effectively managed back of house stock to ensure in store availability for customers during busy period of the year (Christmas).
- Worked as part of a team to win number 1 trading store (highest revenue) throughout November and December (nationwide).
- Providing excellent service to customers, often being praised by management for going above and beyond to support.
- Responsible for keeping the shop floor clean, tidy and free from hazards
- Assisting with the goods in process by quality checking deliveries before placement onto shop floor.
- Providing information to customers on in-store promotions as well as ensuring high quality visual merchandising standards are maintained to drive sales.
Customer Sales Assistant
JD Sports
01.2021 - 11.2021
- Interacted and engaged with customers, providing guidance and expert advice to influence purchase decisions.
- Handled customer enquiries promptly and professionally, consistently exceeding customer satisfaction surveys.
- Effective management of stock ensuring accurate reporting of store stock levels and minimising breakage.
- Dispatching orders online using digital system to provide resolution when stock is unavailable.
- Operating digital systems and responsible for cash handling to ensure the sale of goods to customers.
Education
NVQ Level 2 -
SIA Licence
10.2023 -
NVQ Level 2 - Security amd Retail
Resources North East
2023
A-Levels - Sports Exercise Science
Gateshead College
09.2016 - 09.2019
GCSEs -
Cardinal Hume Catholic School
09.2014 - 09.2016
Skills
- KEY SKILLS AND ACHIEVEMENTS
- SIA Licence
- An ability to develop product knowledge quickly
- Excellent customer service skills
- Ability to multitask and work at pace
- Communication and negotiation skills
- Strong numeracy skills developed from cash handling experience
- Stock handling experience
- Polite, friendly and professional
Timeline
NVQ Level 2 -
SIA Licence
10.2023 -
Warehouse Assistant
EVRI Warehouse
01.2023 - 06.2023
Merchandiser
Retail Asset Solutions
03.2022 - 12.2022
Assistant
Asda
11.2021 - 03.2022
Customer Sales Assistant
JD Sports
01.2021 - 11.2021
A-Levels - Sports Exercise Science
Gateshead College
09.2016 - 09.2019
GCSEs -
Cardinal Hume Catholic School
09.2014 - 09.2016
NVQ Level 2 - Security amd Retail
Resources North East
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