A seasoned professional with extensive expertise in leadership acumen, policy enforcement, and data collection and analysis. Demonstrates a strong understanding of corporate governance and excels in implementing change and developing staff. Proven track record in quality assurance and regulatory compliance, with a strategic approach to achieving organisational goals.
Overview
31
31
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work history
Director, Clinical Nursing – Standards of Care
King Abdulaziz Medical City
Riyadh, Kingdom of Saudi Arabia
2021.03 - 2025.03
Company Overview: Ministry of National Guard Health Affairs, Central Region. KAMC-CR is part of Ministry of National Guard Health Affairs healthcare system that consists of 9 hospitals across Saudi Arabia.
Established current Nursing Standards of Care Directorate in 2100+ Quaternary academic hospital cluster of 3 hospitals (Adult, Children and Women's Health Hospitals) in Saudi Arabia Central Region.
Nursing Standards of Care Directorate consists of 7 specialized Nursing Teams (Wound and Ostomy Care, Pain Management Program, Nursing Informatics, Nursing Medication Safety Team, Nursing Code Blue Program, Tracheostomy Care Program, Nursing Quality Improvement Service).
Key functions of Director, Clinical Nursing – Standards of Care includes; monitoring care standards compliance through internal and external bench-marking of nursing care processes and patient outcomes, governance and patient experience.
This involves incident and complaints management, risk and audit, quality improvement, policy development and review at regional and national level in collaboration with all professional nursing, medical and allied health stakeholders.
As core member of Central Region Nursing Executive Team, developed Quality and Patient Safety Pillar of Strategic Plan for Nursing with responsibility to formulate comprehensive Quality five-year plan.
In collaboration with Clinical Nursing Directors and Associate Executive Directors for Nursing Services of hospitals within Central Region, participated in developing and implementing new and innovative shared governance framework for nursing.
This was successfully launched in December 2024.
Quality and Governance Manager
Practice Plus Group Hospital
Ilford
2017.12 - 2021.03
Company Overview: Ilford (previously known as North East London Treatment Centre, Care UK)
Led in implementing, monitoring and assuring compliance with regulatory standards in respect of Care Quality Commission (CQC), National Health Service Litigation Authority Standards (NHSLA); Department of Health initiatives, Infection Prevention and Control, NICE guidance, NHS Outcomes and other regulatory agencies as appropriate.
To lead implementation of quality improvement programs alongside staff, ensuring that there is knowledge and skills transfer.
Applied principles of clinical governance in delivery of services, including recording, reporting and learning from adverse incidents, risk identification and management, delivering safe, evidence-based practice and meeting required professional, legislative and quality standards.
Collaborated with Chief Nurse for Quality and Governance (Healthcare) and Medical Director to develop consistent quality and governance activity over all sites and to facilitate sharing of information and any lessons learnt.
Ensured that clinical effectiveness and quality is achieved through collaborative work with Senior Management Teams and clinical specialty leads across all site(s).
Nurse Manager, Coronary Care Unit & (Interim) Nurse Manager, Cardiac Advanced Imaging (PET / CT and Cardiac MRI)
King Abdulaziz Medical City
Riyadh
2011.07 - 2017.07
Company Overview: Ministry of National Guard Health Affairs
Provided leadership, supervision, co-ordination and education to all staff across multiple clinical departments.
Set and Maintained standards of Care in line with Policy, CBAHI Standards (Central Board for Accreditation of Healthcare Institutes) and Joint Commission International Standards requirements.
Actively led, co-ordinate and participate in quality improvement initiatives to transform nursing care at bedside, improve patient safety and monitor key nursing quality performance indicators.
Initiated investigatory processes (including root cause analyses) in event of specific patient safety incidents or trends to promote learning and improvement.
Responsible for Identifying risks within clinical environment and manage these accordingly.
Ministry of National Guard Health Affairs
Championed implementation of evidence-based practice within nursing teams.
Collaborated with multidisciplinary team for improved patient outcomes.
Integrated Governance Manager: Diagnostics, Clinical Support Services, Access and Capacity (Band 7) – Business Unit Governance Lead (Band 8a)
Newham University Hospital NHS Trust
Plaistow
2009.04 - 2011.03
Provide Integrated Governance support to Diagnostics, Clinical Support Services and Access and Capacity Business Units.
This included: Assessment and monitoring of compliance to NHSLA -‘Risk Management Standards', Care Quality Commission – ‘Standards for Better Health' and currently ‘Essential Standards for Quality and Safety', Clinical Pathology Accreditation Standards and MHRA standards for Haematology and Pharmacy, Clinical Negligence Scheme for Trusts standards (CNST).
Supported departments within Business Unit to identify, manage and monitor risks.
Providing leadership and guidance with each department in incident management – this includes encouraging positive culture of reporting adverse and near miss incidents, reviewing incidents, investigating and managing incidents through Root Cause Analysis and learning.
Quality and Risk Manager / Deputy Director of Nursing
BMI London Independent Hospital
Stepney Green
2006.07 - 2009.03
Developed, introduced and maintained Risk Management processes and tools throughout hospital.
Ensured that comprehensive Risk Assessments are maintained in all areas.
Acted as resource in providing training and support to all areas with reference to United Kingdom Health and Safety Executive legislation.
Took lead in preparing for and facilitating regulatory inspections in compliance with Healthcare Commission Standards.
Led in provision of teaching and education to hospital staff in Risk Management and Health and Safety.
Clinical Nurse Manager (Cardiac/HDU)
BMI London Independent Hospital
Stepney Green
2002.06 - 2006.07
Leadership, Supervision, Co-ordination and Education to all staff.
Budget and resource Management and Business Planning to achieve organisational and corporate objectives.
Set and Maintain standards of Care in line with locally and nationally agreed guidelines and requirements (Healthcare Commission).
Actively lead, co-ordinate and participate in quality assurance initiatives using audit process.
Charge Nurse (Cardiac/HDU)
BMI London Independent Hospital
Stepney Green
2001.05 - 2002.06
Provide Leadership to all staff within department.
Participation in budget and resource management.
Promote and maintain professional standards of care in accordance with Commission for Healthcare Accreditation and Improvement.
Team Leader/Senior Staff Nurse (Cardiac/HDU Nursing)
BMI London Independent Hospital
Stepney Green
1999.09 - 2001.04
Mentor to junior staff and Colleagues.
Promote and maintain professional standards of care in accordance with Commission for Healthcare Accreditation and Improvement.
Maintained high standards of cleanliness and hygiene within ward.
Delivered exceptional nursing care, resulting in improved patient satisfaction rates.
Staff Nurse I (Cardiac Intermediate Care/ HDU and Step-down)
King Fahad National Guard Hospital
Riyadh
1997.08 - 1999.02
Promote and practice professional standards of Nursing care in accordance with Joint Commission of American Healthcare Organisations.
Provide direct patient care in accordance with standards, policies and guidelines.
Identified early warning signs of deteriorating health through vigilant monitoring.
Handled emergency situations calmly leading to successful crisis resolution.
Executed clinical tasks efficiently whilst maintaining attention to detail.
Collaborated with multidisciplinary team to enhance patient care.
Delivered exceptional nursing care, resulting in improved patient satisfaction rates.
Senior Staff Nurse E Grade. (Coronary Care/GI)
Whittington Hospital
London, England
1995.06 - 1997.08
Ensured high standards of hygiene within ward, promoting clean environment for recovery.
Delivered compassionate care for patients, resulting in increased comfort during treatments.
Advocated for patients' rights with adherence to ethical guidelines and standards.
Participated in hospital-wide infection control initiatives, contributing to safer environment.
Coordinated discharge planning for patients which facilitated smooth transitions from hospital to home environments.
Developed comprehensive care plans tailored to individual patient needs which improved their well-being over time.
Monitored vital signs regularly, detecting any abnormalities early on.
Administered medication as prescribed by physicians, maintaining optimal patient health status.
Assisted doctors during surgeries and procedures, facilitating successful outcomes.
Collaborated with doctors for devising personalised patient treatment plans.
Recognised and responded promptly to emergency situations ensuring safety of patients at all times.
Supervised junior staff efficiently leading to improved working atmosphere.
Maintained privacy, dignity and safety of all patients, consistently adhering to health and safety policies.
Coordinated and performed patient admissions, transfers and discharges.
Ensured high standards of hygiene within ward, promoting clean environment for recovery.
Staff Nurse D Grade. (Coronary Care/GI)
Whittington Hospital
London, England
1994.08 - 1995.06
Monitored vital signs, identifying any significant changes in condition.
Managed wound dressings, promoting healing and preventing infection.
Facilitated smooth discharge processes for seamless transition home.
Administered intravenous fluids, achieving correct hydration levels in patients.
Adhered strictly to safety guidelines minimising workplace incidents.
Identified early warning signs of deteriorating health through vigilant monitoring.
Increased patient understanding with clear explanation of medical procedures.
Provided compassionate emotional support to patients, easing their anxiety.
Handled emergency situations calmly leading to successful crisis resolution.
Collaborated with multidisciplinary team to enhance patient care.
Assisted doctors during examinations for efficient healthcare delivery.
Updated patient records meticulously to ensure accurate documentation.
Maintained high standards of cleanliness and hygiene within ward.
Liaised effectively with relatives, keeping them informed about patient progress.
Delivered exceptional nursing care, resulting in improved patient satisfaction rates.
Executed clinical tasks efficiently whilst maintaining attention to detail.
Administered medication for pain management and symptom control.
Monitored and recorded patient condition, carrying out and reporting regular observations.
Maintained accurate, up-to-date patient records, maximising data accuracy.
Assessed, planned and implemented treatments with precision and care, prioritising patient wellbeing.
Education
Registered General Nurse (RGN) Certificate - Nursing
North London School of Nursing
Highgate Hill, London
1991.05 - 1994.08
Diploma in Professional Studies in Critical Care Nursing - Coronary Care Nursing
University of Hertfordshire
Hatfield, Hertfordshire
1995.10 - 1996.06
Bachelor of Science (Hons) - Nursing
City University
2002.10 - 2007.05
Master's Degree in Public Health - Health Systems Management
University of Liverpool
Liverpool
2012.09 - 2015.07
GCE O' Levels - National Curriculum
Christian Brothers Grammar School
Omagh, County Tyrone
1982.09 - 1987.01
Skills
Nursing standards compliance
Data collection and analysis
Professionalism in nursing
Collaboration leadership
Strategies and goals
Corporate governance understanding
Change implementation
Staff development
Quality Assurance
Regulatory compliance
Certification
Advanced Life Support Provider (UKRC), 06/01/08
Advanced Cardiac Life Support (AHA), 02/01/14
IOSH Certificate in Health and Risk Management, 06/01/06
Personal Information
Height: 5'10"
Health Status: Good
Date of birth: 03/23/71
Marital status: Married
Accomplishments
Co-founder and Editorial Board member for an organisation's internal Nursing Journal.
Affiliations
Travel
Sports
Cooking
Reading
Languages
English
Native
Arabic
Intermediate
References
References available upon request.
Timeline
Director, Clinical Nursing – Standards of Care
King Abdulaziz Medical City
2021.03 - 2025.03
Quality and Governance Manager
Practice Plus Group Hospital
2017.12 - 2021.03
Master's Degree in Public Health - Health Systems Management
University of Liverpool
2012.09 - 2015.07
Nurse Manager, Coronary Care Unit & (Interim) Nurse Manager, Cardiac Advanced Imaging (PET / CT and Cardiac MRI)
King Abdulaziz Medical City
2011.07 - 2017.07
Integrated Governance Manager: Diagnostics, Clinical Support Services, Access and Capacity (Band 7) – Business Unit Governance Lead (Band 8a)
Newham University Hospital NHS Trust
2009.04 - 2011.03
Quality and Risk Manager / Deputy Director of Nursing
BMI London Independent Hospital
2006.07 - 2009.03
Bachelor of Science (Hons) - Nursing
City University
2002.10 - 2007.05
Clinical Nurse Manager (Cardiac/HDU)
BMI London Independent Hospital
2002.06 - 2006.07
Charge Nurse (Cardiac/HDU)
BMI London Independent Hospital
2001.05 - 2002.06
Team Leader/Senior Staff Nurse (Cardiac/HDU Nursing)
BMI London Independent Hospital
1999.09 - 2001.04
Staff Nurse I (Cardiac Intermediate Care/ HDU and Step-down)
King Fahad National Guard Hospital
1997.08 - 1999.02
Diploma in Professional Studies in Critical Care Nursing - Coronary Care Nursing
University of Hertfordshire
1995.10 - 1996.06
Senior Staff Nurse E Grade. (Coronary Care/GI)
Whittington Hospital
1995.06 - 1997.08
Staff Nurse D Grade. (Coronary Care/GI)
Whittington Hospital
1994.08 - 1995.06
Registered General Nurse (RGN) Certificate - Nursing
Educated patients and answered questions about health condition, prognosis, and treatment.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Upheld professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and maintaining confidentiality at all times.
Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Contributed to improved departmental performance metrics through prompt documentation of assessments, interventions, and patient.
Responses in electronic medical records.
Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
Performed triage on incoming patients and determined severity of injuries and illnesses
Communicated with healthcare team members to plan, implement and enhance treatment strategies
Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions. at AdventHealthEducated patients and answered questions about health condition, prognosis, and treatment.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Upheld professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and maintaining confidentiality at all times.
Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Contributed to improved departmental performance metrics through prompt documentation of assessments, interventions, and patient.
Responses in electronic medical records.
Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
Performed triage on incoming patients and determined severity of injuries and illnesses
Communicated with healthcare team members to plan, implement and enhance treatment strategies
Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions. at AdventHealth