Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Conor Gill

Wirral

Summary

Dynamic and results-driven professional with a strong foundation in cash handling, inventory management, and customer service. Demonstrates expertise in catering operations and sales strategies, complemented by effective communication and leadership skills. Proficient in Microsoft Office and social media marketing, with a proven track record of problem-solving and organisational excellence. Committed to leveraging skills in training and development to drive team success and enhance operational efficiency. Aspires to further develop a career in hospitality management, focusing on innovative solutions to improve customer satisfaction and business growth.

Overview

2026
2026
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Assistant General Manager

Elite Bistros Ltd
Chester
01.2025 - 08.2025
  • Resolved underlying issues swiftly, mitigated potential risks effectively.
  • Coordinated marketing campaigns to boost brand visibility.
  • Managed inventory, ensured consistent supply of resources.
  • Supervised daily operations for seamless business activities.
  • Liaised with other department heads to coordinate inter-departmental tasks smoothly.
  • Prioritised staff welfare for improved morale and commitment.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Designed and implemented training to further develop staff based on business goals.

Bar Manager

Eastham Ferry Hotel
Eastham
  • Monitored stock levels to avoid any potential shortages during peak hours.
  • Improved staff performance through regular feedback sessions and training programmes.
  • Managed cash handling procedures, reducing discrepancies in the daily tally.
  • Ensured compliance with local licensing laws for smooth operation of the bar.
  • Fostered positive relationships with customers enhancing their loyalty towards the establishment.
  • Promoted special offers and events via social media platforms boosting brand visibility.
  • Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
  • Negotiated supplier contracts for better pricing and improved product quality.
  • Oversaw general maintenance of bar equipment resulting in fewer operational disruptions.
  • Conducted routine safety checks to adhere to health and safety regulations in premises.
  • Developed cocktail menus, resulting in increased beverage sales.

Assistant General Manager

Franklyns bar and kitchen
Heswall
  • Enhanced customer satisfaction with professional bartending techniques.
  • Maintained a clean and hygienic environment, improving overall ambiance of the bar.
  • Scheduled weekly rotas for staff allocation optimising resources efficiently.
  • Monitored stock levels to avoid any potential shortages during peak hours.
  • Ensured compliance with local licensing laws for smooth operation of the bar.
  • Collaborated with kitchen staff to coordinate food service thus maintaining timely delivery during busy periods.
  • Developed cocktail menus, resulting in increased beverage sales.
  • Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
  • Coordinated events at the venue, leading to increased bookings.
  • Mentored junior staff members fostering a supportive work atmosphere.

Food and Beverage Supervisor/ Duty manager

Millennium Hotels & Resorts
Liverpool
  • Maintained high standards of cleanliness and hygiene in the food preparation area.
  • Led workforce training sessions for improved service delivery.
  • Ensured smooth operation of restaurant by coordinating with chef and kitchen staff.
  • Improved dining experience through attentive listening to guest feedback.
  • Efficiently handled cash transactions, minimising errors at end-of-day reconciliations.
  • Provided regular performance feedback to staff for their professional development.
  • Increased team productivity with efficient work schedules and staff assignments.
  • Organised catering services for private functions ensuring bespoke menu design.
  • Enhanced customer satisfaction by promptly addressing and resolving complaints.
  • Ensured compliance with licensing laws, health regulations, and safety legislation within the premises.
  • Collaborated closely with the kitchen team to maintain consistency in food presentation.
  • Developed new beverage recipes for increased menu variety.
  • Maintained a welcoming atmosphere within the restaurant enhancing guests' overall dining experience.

Education

Certificate of Higher Education - Outdoor adventure sport

Wirral met
09.2016 - 07.2018

Diploma of Higher Education - Public services

Wirral met
09.2014 - 07.2015

Skills

  • Cash handling and cashiering
  • Inventory management and control
  • Customer service and support
  • Catering operations
  • Effective communication
  • Leadership and teamwork
  • Retail sales strategies
  • Training and development
  • Time management skills
  • Problem solving techniques
  • Microsoft Office proficiency
  • Organisational skills and scheduling
  • Social media marketing

Certification

  • Driving Licence
  • June 2023 to Present

References

References available upon request.

Timeline

Assistant General Manager

Elite Bistros Ltd
01.2025 - 08.2025

Certificate of Higher Education - Outdoor adventure sport

Wirral met
09.2016 - 07.2018

Diploma of Higher Education - Public services

Wirral met
09.2014 - 07.2015

Bar Manager

Eastham Ferry Hotel

Assistant General Manager

Franklyns bar and kitchen

Food and Beverage Supervisor/ Duty manager

Millennium Hotels & Resorts

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Conor Gill