Connor Joseph Burchell
Tremorfa,Cardiff
Summary
Sociable professional with a strong focus on customer service, ensuring positive experiences in high-traffic environments. Quick learner with keen observational skills, demonstrating initiative and a proactive approach to tasks. Proven ability to excel in leadership roles, managing responsibilities effectively while also thriving as a collaborative team member. Committed to following instructions and contributing to team success in dynamic settings.
Overview
10
10
years of professional experience
Work history
Assistant manager, bartender
The Corporation Pub
Canton, Cardiff
07.2024 - 11.2025
- Progressed from bartender to assistant manager through proactive responsibility-taking.
- Tracked stock levels and communicated needs to management to ensure optimal inventory.
- Maintained cleanliness in cellars by removing waste, damaged goods, and empty barrels.
- Cleaned beer lines and rotated stock to minimise waste effectively.
- Cashed up tills and reported takings and variances to management at day’s end.
- Resolved maintenance issues, including locks and dispensers, leveraging college experience.
- Assisted the manager with daily operations while managing bookings and email correspondence.
- Optimised labour costs by adjusting staff schedules according to venue demands.
Kitchen associate
JD Wetherspoons
06.2024 - 07.2024
- Assisted in the preparation of food items, ensuring adherence to health and safety standards.
- Collaborated with team members to deliver high-quality customer service during busy shifts.
- Maintained the cleanliness and organisation of kitchen areas to promote efficient workflows.
- Operated kitchen equipment and utensils safely to prepare meals promptly.
Barman / Mixologist
Mocka Lounge
05.2024 - 06.2024
- Crafted innovative cocktail menus to enhance customer experience.
- Delivered exceptional service by engaging with patrons and anticipating their needs.
- Maintained cleanliness and organisation of the bar area to comply with health and safety standards.
Barman / Sous Chef
The White Hart
10.2022 - 03.2024
- Prepared cocktails and beverages to meet customer preferences and enhance dining experience.
- Managed kitchen operations, ensuring timely preparation of high-quality dishes.
- Trained new staff on bar and kitchen procedures, promoting teamwork and efficiency.
- Implemented inventory control measures to minimise waste and ensure availability of ingredients.
Retail supervisor
McColl’s Retail Group
07.2017 - 01.2023
- Supervised daily operations of retail store, ensuring high standards of customer service.
- Trained and mentored staff members to enhance their product knowledge and sales techniques.
- Implemented effective merchandising strategies to improve product visibility and customer engagement.
- Coordinated inventory management processes to maintain optimal stock levels and reduce wastage.
Warehouse operative
Crown Pet Foods
01.2016 - 01.2017
- Oversaw daily operations within warehouse, ensuring efficient stock management and order fulfilment.
- Collaborated with team members to streamline processes and improve workflow efficiency.
- Maintained high standards of safety and cleanliness in working environment, adhering to health regulations.
- Operated various warehouse equipment to transport goods effectively.
Education
Level 2 - Food Hygiene and Safety for Catering
Highspeedtraining.com
04.2001 -
Level 2 - Allergens Awareness
Gov.co.uk
Emergency First Aid - at Work
Get licensed
CardiffLevel 2 - Healthy and safety in construction
Yeovil College
English B, Maths B, Science C, Citizenship D, Horticulture Level 1
Ansford Academy
Horticulture Level 2 -
Bridgwater College
Bench Joinery Level 2 -
Yeovil College
Skills
- Supervisory expertise
- Proactive initiative taker
- Customer relationship building
- Reservation system use
- Mixology expertise
- Strong memory retention
- Knowledge of draught systems
- Tactful complaint handling
- Understanding of licensing laws
- First aid training
- Cellar management
- Food safety understanding
- POS system operation
- Calm demeanour
Timeline
Assistant manager, bartender
The Corporation Pub
07.2024 - 11.2025
Kitchen associate
JD Wetherspoons
06.2024 - 07.2024
Barman / Mixologist
Mocka Lounge
05.2024 - 06.2024
Barman / Sous Chef
The White Hart
10.2022 - 03.2024
Retail supervisor
McColl’s Retail Group
07.2017 - 01.2023
Warehouse operative
Crown Pet Foods
01.2016 - 01.2017
Level 2 - Food Hygiene and Safety for Catering
Highspeedtraining.com
04.2001 -
Level 2 - Allergens Awareness
Gov.co.uk
Emergency First Aid - at Work
Get licensed
Level 2 - Healthy and safety in construction
Yeovil College
English B, Maths B, Science C, Citizenship D, Horticulture Level 1
Ansford Academy
Horticulture Level 2 -
Bridgwater College
Bench Joinery Level 2 -
Yeovil College