Connor Jake Elder
Kirkcaldy,UK
Summary
Dynamic professional with expertise in account management and business development, specialising in customer relationships and key account growth. Proven track record in sales pipeline development using NEPQ methodology, alongside adeptness in purchasing, budgeting, and third-party spend management. Proficient in SAP, CRM, Excel, and CARM compliance controls, driving operational planning and continuous improvement. Strong team collaboration and stakeholder management skills underpin a commitment to enhancing organisational efficiency.
Overview
9
9
years of professional experience
Work history
Account Manager – East of Scotland
SAICA Group
Livingston & Grangemouth, UK
04.2025 - 01.2026
- Responsible for all accounts across the East of Scotland, supporting commercial growth strategies across SAICA sites.
- Leading customer engagement, pricing, forecasting, and long-term relationship development.
Account Manager – Grangemouth
SAICA Group
Livingston & Grangemouth, UK
02.2024 - 04.2025
- Managed major accounts and packaging portfolios with ownership of commercial performance and customer service excellence.
- Drove cross-site coordination between operations, manufacturing, and supply chain.
New Product Development Specialist
SAICA Group
Livingston & Grangemouth, UK
06.2023 - 02.2024
- Delivered NPD projects for key accounts, supporting product innovation and technical development.
- Acted as a commercial link between customers and manufacturing teams during concept-to-launch cycles.
Customer Service Co-ordinator
Landsberg Orora (Europe)
04.2022 - 04.2023
- Managed 25 key accounts within a Europe-wide drop-ship model.
- Coordinated manufacturing, logistics, and purchasing across multiple sites.
AlphaShield Co-ordinator (FTC)
Scott & Fyfe
Tayport
12.2021 - 04.2022
- Led sales coordination for the AlphaShield product group.
- Developed process flows, pricing structures, and product sheets to improve efficiency.
Operations Executive
The HEINEKEN Company
Edinburgh
04.2021 - 01.2022
- Managed 14 key accounts across regional breweries within the On-Trade team.
- Delivered service excellence, brewery operations planning, SAP processing, and allocation management.
Director
Elder&Co
, UK
01.2018 - 01.2020
- Founded and operated a Scottish male grooming brand, collaborating with Fife College and local barbers.
- Oversaw product development, branding, supply chain, and online retail operations.
Shared Services Planner
Diageo Plc
Alloa
02.2017 - 01.2018
- Led purchasing for third-party services across a ten-site operation with a £2.7M annual spend.
- Supported engineering activities and production output of 100M litres of alcohol annually.
Education
Standard Grades -
Auchmuty High School
GlenrothesSkills
- Account Management & Business Development
- Customer Relationships & Key Account Growth
- Sales Pipeline Development (NEPQ)
- Purchasing, Budgeting & Third-Party Spend Management
- SAP, COUPA, Excel, CARM Compliance Controls
- Operational Planning & Continuous Improvement
- Team Collaboration & Stakeholder Management
Websites
Timeline
Account Manager – East of Scotland
SAICA Group
04.2025 - 01.2026
Account Manager – Grangemouth
SAICA Group
02.2024 - 04.2025
New Product Development Specialist
SAICA Group
06.2023 - 02.2024
Customer Service Co-ordinator
Landsberg Orora (Europe)
04.2022 - 04.2023
AlphaShield Co-ordinator (FTC)
Scott & Fyfe
12.2021 - 04.2022
Operations Executive
The HEINEKEN Company
04.2021 - 01.2022
Director
Elder&Co
01.2018 - 01.2020
Shared Services Planner
Diageo Plc
02.2017 - 01.2018
Standard Grades -
Auchmuty High School